Table of Contents
Chiyambi: Njinga Yoyendera Moyo wa Anthu
Maboma alipo kuti atumikire anthu awo, ndipo ntchito yaikulu ya utumiki umenewo ikuyankha kwa nzika kufunsa. Funso lililonse lokhudza chilolezo, kudandaula kulikonse ponena za chiboo, ndi pempho lililonse la mautumiki a anthu limaimira malo ovuta kwambiri pakati pa boma ndi munthu. Mmene mafunso ameneŵa amasamalidwira amathandizira mwachindunji anthu ndi boma. Nkhaniyi imapereka kulongosola kokwanira, koonekeratu kwa zinenero za boma zamakono ponena za mmene mabungwe apamwambawa, amatenga thayo lalikulu. Kuyambira panthaŵi ino nzika ikufika ku chigamulo chomaliza ndi kusanthula chidziŵitso, tidzapenda madongosolo, madongosolo, ndi machitidwe abwino kwambiri amene amalongosola kupenda kwa nzika.
Kudziŵa Mawu a Nzika
Kuvutika maganizo ndi kadyedwe kake kungachititse kuti munthu asamakhulupirire munthu asanayambe kugwira ntchito.
Masitepe Opanga Machannel Ambiri
Nzika zili ndi zikonda, maluso, ndi milingo ya kuzoloŵera luso la zopangapanga. Boma lamakono liyenera kukumana nazo kumene zili. Izi zimafunikira njira yabwino yogwiritsira ntchito:
- System : Malo oimbira adakali njira yofala. Madongosolo a mawu a foni angathandize kutumiza mafoni mwaluso, koma njira yooneka bwino yopita ku chinsinsi cha munthu ili yofunika kwambiri pa nkhani zovuta kapena zovuta kumvetsa.
- Mafomu a Web Portal ndi Online: Mafomu a pa Intaneti ngofunika kwambiri kwa nzika ndi bungwe. Angatsogolere wowagwiritsira ntchito kupereka chidziŵitso chonse chofunika, kuchepetsa kufunika kwa mafunso otsatira ndi kumbuyo ndi kumbuyo kwa makope.
- [[FLT: 0] Email: [[FLT :1] Pamene kuli kwakuti intayi ingakhale yosalongosoka, intayi ingakhale yosagonjetseka ngati siingayende bwino. Mabokisi opatulidwa okhala ndi mayankho oyendera ndi kutumiza tikiti ndizo zofunika kuti musamalire katswiri.
- Mu Mautumiki a Pansi: [[FLT ] kwa ambiri, kulankhula pamaso pa maso ndi woimira boma ndiyo njira yodalirika kwambiri yothetsera nkhani. Ma Kiosk, malo a utumiki a m'magalimoto, ndi madansi ogwirizana amachita mbali yaikulu m'kuperekera utumiki wolingana.
- [[FLT :0] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Kudziŵa ndi Kufufuza
Atangofunsidwa, njira yoyamba yofunika ndiyo kuvomereza. Yankho lapanthaŵi yomweyo, lokhala ndi nambala yapadera yojambula imapereka kwa nzika mtendere wa maganizo ndi mfundo yosonyezera. Kufufuzako kumaloŵa chigawo cha triage. Pano, dongosololi liyenera kugwirizanitsa pempholo ndi molondola (m’jere, "Public Works – Street Light Ourage – 123 Main St.")
Kutsatira: Chipinda Chopangira Zosankha
Ntchito yofufuza ndi kuyankha ikuyamba ndi kuichita ndi injini yonse, kudalira kwambiri njira zogwirira ntchito, luso la zopangapanga, ndi antchito ophunzitsidwa.
Kuchirikiza Ntchito ndi Madongosolo Oyang’anira Matenda a Anthu
Masiku a nzika yofunsira kulembedwa pa mapulatifomu kapena masefa opasulidwa akutha. Maboma amakono amadalira pa mapulogalamu apadera a Unansi (CFLM)[FL:1] kapena Kampasi yoyang'anira zinthu [[[FLT:]] Mapulatifomu. Madongosolowa amapereka magwero a choonadi chimodzi pa kugwirizana kulikonse. Papulatifomu, chombo china chimapangidwa kuti chikhale chosunga kulankhulana konse, mfundo zamkati, mfundo, ndi mbiri yonse ya zochita. Kusintha kumeneku kumaletsa kugwetsa nkhani ku mipaipi ndi kulola chilolezo chilichonse kusanthula nkhani ndi kumvetsetsa bwino popanda kufunsa nzikazo kubwereza.
Kugwiritsa Ntchito Chidziŵitso ndi Kufufuza
Ngati nkhaniyo yatseguka, woyang'anirayo afunikira kupeza chidziŵitso cholondola ndi chamakono kuti apange yankho. Apa mpamene chidziŵitso cholimba cha mkati [[FLT: 0] chimakhala chofunika kwambiri. Mmalo modalira pa chidziŵitso cha fuko kapena kufufuza pa makompyuta a kabati akalekale, oimira angayambe kufunsa mwamsanga za madongosolo a malamulo, malamulo, malamulo, ndi mafunso. Chidziŵitso chochuluka chopezeka bwino chimatsimikizira ndi kulondola kwa gulu lonse. Mwachitsanzo, kayendetsedwe ka mafunso okhudza makampani kanga kangawotsegule mwamsanga ndalama za posachedwapa ndi ndandanda ya mapulogalamu, kutsimikizira nzika kuti ipeza chidziŵitso chenicheni chimene imafunikira.
Kugwirizana ndi Kusintha Njira
Nzika zambiri zimafunsa mosavuta ndipo zingathetsedwe ndi munthu mmodzi. Zina zimafuna kugwirizana ndi madipatimenti osiyanasiyana kapena akatswiri apadera. Funso lofunsa lingafunikire thandizo kuchokera ku Dipatimenti Yolinganiza Zinthu, Dipatimenti ya Malamulo, ndi Ntchito za Public. Dongosolo lothandiza limaphatikizapo njira zomveka ndi zipangizo zothandizira kuti munthu agwirizane. Oyang'anira angagawire ndandanda yapamwamba, kulembana manotsi, ndi kupempha kwa alangizi kapena akatswiri ofufuza nkhani popanda kutaya njira ya nkhani za pulogalamu ya . Kuyenda kwa chidziŵitso kumeneku n’kovuta kwambiri kuti athetse nkhani zovuta.
Kulabadira: Kulongosoka ndi Nthaŵi
Kuyankha kwake ndi chizindikiro chooneka bwino kwambiri cha kukhoza kwa boma. Yankho limene silikudziwika bwino, chedwa, kapena losalemekeza lingawononge ubwenziwo popanda kukonzanso.
Kulemba m’Chinenero Chofeŵa
Kulankhulana kwa boma kuli ndi mbiri yakuti kuli ndi mawu osavuta kumva, a m'malamulo, ndi ovuta kumva. Zimenezi ndi zolepheretsa kwambiri kwa nzika. Kugwiritsa ntchito chinenero chomasulira ndi muyezo wabwino kwambiri pa mayankho onse. Kuyankha koyamba kwa nzikazo ndi kulemba. Gwiritsirani ntchito mawu osavuta, omveka bwino. Gwiritsirani ntchito mawu amphamvu (m’jere., "Tidzakonza njira yanu yogwiritsira ntchito..." m'malo mwa "Kufunsira kwanu kudzakonzedwa...". Kukonza chidziŵitso cha kuyankha mwachindunji funso la nzikayo, kenaka kupereka mawu. Yankho limene limamvedwa mosavuta likusonyeza ulemu kaamba ka nthaŵi ndi nzeru ya nzika.
Kutsatira Mapangano a Utumiki (SL S)
SLA ndi chikalata chalamulo cha bungwe la kuyankha mkati mwa ndandanda ya nthaŵi. Mwachitsanzo, pempho la "kukonza mabomba" lingakhale ndi yankho la maola 24 la SLA, pamene kuli kwakuti "kupempha kwa anthu onse" kungakhale ndi malire alamulo a masiku 10 a bizinesi. Kupanga, kufalitsa, ndi kutumiza SL monga kuŵerengera kwabwino kuti adziwitse. Nzika ziyenera kudziŵa pamene zingayembekezere kumva. Kutsatira mapangano ameneŵa kumakhala zizindikiro zakuti boma nlodalirika ndi kukwaniritsa mathayo ake mwamphamvu. Pamene kuchedwa, kulankhulana kosavuta nkofunika. Kusintha kosavuta, "Cerlation ikukhala ndi kuchedwa kosayembekezereka; timayembekezera kukhala ndi yankho kwa inu mkati mwa maola 72," kusungabe pamene zinthu ziyenda.
Kusamalira Mikhalidwe Yozindikira Kapena Yosintha
Si kufufuza konse komwe kuli kwanthaŵi zonse. Ena amaphatikizapo malingaliro opweteka, ziwopsezo za chisungiko cha anthu onse, kapena nkhani zaumwini kwambiri. Oyang'anira nkhani zimenezi amafunikira maphunziro apadera m'kuchotsa, chifundo, ndi kulankhulana kochititsa mantha. Cholinga ndicho kukambirana nkhaniyo pamene akusamalira khalidwe laukatswiri ndi lachifundo. Njira zomveka zoperekera chithandizo ku mautumiki angozi oyenerera (m’jere, 911) n’zovutanso. M'kulankhulana kovuta, yankho la boma lingakhazikitse mkhalidwe kapena kuuchititsa kukhala wowopsa.
Kutsatira ndi Kufufuza: Kutseka Kachipangizo ka M’kati
Oyang’anira kafukufuku wothandiza amafunika kupitiriza kukambirana ndi anthu ena ndipo zimenezi zimachititsa kuti anthu ayambe kuchita zinthu mwanzeru.
Chikhutiro cha Nzika ndi Chitsimikiziro Chabwino
Madongosolo ambiri amatseka mlandu mwa kufunsa nzikayo funso losavuta lakuti: “Kodi Nkhani yanuyo inathetsedwa? kapena kuti Kodi yankho ili ndi phindu? Limeneli nlofunika kwambiri. Limathandiza mabungwe kulondola anthu okhutira, kudziŵa zinthu zosokoneza kapena njira, ndi kukondwerera pulogalamu yapadera yotsimikizira zinthu. Oyang'anira nthaŵi ndi nthaŵi amapenda nkhani zotseka kuti aone ngati zolondola, zomveka, ndi kumamatira ku SLA, zinanso zimathandiza kusunga miyezo yapamwamba.
Kufufuza Zinthu ndi Boma Logwira Ntchito
Kufufuza kulikonse ndi mfundo ya chidziŵitso. Pamene tapenda mu ndandanda, mfundo zimenezi zidzakhala chiŵiya champhamvu. Kodi 40% ya sabata ino ndi machenjezo onena za programu yatsopano yosokoneza? Zisonyezerozo zikusonyeza kufunika kwa ntchito yolankhulana ndi anthu. Kodi pali kulira kwa mwadzidzidzi m’maboo apafupi? Kumene kungasonyeze kutsegula kwakukulu kapena vuto lina la zinthu zofunika kwambiri limene likufunika kufufuza mwamsanga. Mwa kupenda bwino za chidziŵitso, maboma angasinthe kuchoka pa kukhala chabe wogwira ntchito (kudikira mavuto oti anenedwe) kuti anenedwe. [FLT:] [a] [mayeza mavuto ena amene afunikira kufufuzidwa mwamsanga.] (kuthetsa mavuto asanayambukire anthu ambiri).
Mavuto Ofala Posamalira Kufunsa
Ngakhale kuti maboma ali ndi zolinga zabwino kwambiri, kuyang’anira nzika kumavuta kwambiri kuti amvetsetse mavutowo.
Mavolyumu Aakulu ndi Zopinga
Ntchito yofufuza madongosolo a boma ingakhale yaikulu, makamaka pamavuto (m'chingapo, masoka achilengedwe, ngozi zaumoyo wa anthu, kapena maprogramu atsopano). Zoletsa za mabanki ndi gulu la anthu ophunzitsidwa bwino pang'ono zimatanthauza kuti mabungwe kaŵirikaŵiri amakakamizidwa kuchita zambiri ndi zochepa. Zimenezi zingapangitse kuti anthu azikhala otopa kwambiri ndipo adikire kwa nthaŵi yaitali. Zipangizo zodzipangira okha zinthu ndi zothandiza kwambiri zikhoza kuchepetsa chitsenderezo chimenechi.
Zimene Zinalembedwa Pagulu ndi Zipangizo Zopangika
Chopinga chachikulu pa ntchito yopanda msoko ndicho vuto la data silos. Nzika ingakhale m'makompyuta amodzi a kampani ya kampani ya madzi, ina ya misonkho yawo ya katundu, ndipo yachitatu ya chilolezo chawo cha kumanga. Madongosolo ameneŵa akapanda kulankhulana, wothandiza kufunsa aliyense sadziwa kuti nzikayo yayamba kale ndi madipatimenti ena pankhani yofanana ndi imeneyi. Makampani ogaŵanitsa zinthu akakhala kuti afotokoze nkhani yawo kwa munthu aliyense watsopano amene akulankhula naye, amene ali gwero lalikulu la kukhumudwa. Kutumiza madongosolowa kapena kupanga pulatifomu yogwirizana ya CRM kuli kofunikiraditsa malonda.
Kugwirizana Mwalamulo, Kukhala Wekha, Kutetezeka
Kusamalira kufufuza kwa nzika kaŵirikaŵiri kumaphatikizapo kuchita ndi chidziŵitso chaumwini chokhudzidwa kwambiri. Izi zimaphatikizapo maadiresi, chidziŵitso cha zandalama, chidziŵitso cha zaumoyo, ndi zina zambiri. Makampani ali ndi thayo lalamulo ndi lamakhalidwe kutetezera chidziŵitso chimenechi ku ziswe ndi kugwiritsa ntchito molakwa. Ndiponso, malamulo onga Freedom of Information Act (FOIA) amafuna kuti mafaelo a boma, kuphatikizapo masamu ambiri ofunsira ndi mayankho, zikhale zofikirika kwa anthu onse ngati apempha. Kulinganiza kufunika kwa kutsegulidwa, boma lokhala ndi chifuno chotetezera chinsinsi cha munthu aliyense ndi chitoko kuli chitokosokoso chosasintha.
Kusiyanitsa Zinthu ndi Masamu
Kugwiritsa ntchito Intaneti kumathandiza anthu ambiri kukhala ndi zinthu zopindulitsa, koma kungasokoneze anthu amene alibe Intaneti yodalirika, luso la kuwerenga ndi kulemba, kapena luso la zinenero. Kudalira kwambiri njira zamakono kumapanga magawo a apadera otsimikizira kuti nzika iliyonse, ngakhale ikhale yosadalirika, ikhoza kulowa m'mautumiki a boma.
Maseŵero Abwino Koposa
Ngakhale kuti boma lililonse n’losiyana ndi anthu ena, njira zambiri zimene anthu amagwiritsa ntchito pofufuza zinthu n’zofanana.
Kuikiza M’chipangizo Chogwirizana (CRM)
Kuika kampani imodzi yokha yokhudzana kwambiri ndi boma kuli m'makompyuta amakono, olinganizidwa bwino oyendetsa zaubwenzi (CRM) kapena papulatifomu ya oyang'anira milandu. Dongosolo limeneli liyenera kulinganizidwira kukhala magwero a choonadi a kugwirizana kwa nzika zonse, kuphatikiza ndi masewero ena a kumbuyo kwa yunivesite kuti apereke kwa nthumwi ndi kawonedwe ka mayanjano a nzika ndi boma.
Perekani Zosankha Zamphamvu
Chigawo chachikulu cha nzika yofunsira ndizo ziŵiya zanthaŵi zonse: "Kodi maora anu ndi ati?, "Ndikuti tsiku limene mumakhala ndi zinyalala?, "Kodi ndimalipira bwanji tikiti yoimika galimoto? . Mafunsowa angasamaliridwe bwino ndi [[FLT: 0] . Zida za magetsi okha . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Phunzitsani Ogwira Ntchito pa Chifundo ndi Mavuto
Maluso a luso la zopangapanga saakwanira. Ogwira ntchito ayenera kuphunzitsidwa kumvetsera mokangalika, kuchepetsa chisoni, ndi kukonza mavuto. Afunikira kupatsidwa mphamvu kuti apeze yankho lolondola, ngakhale ngati liphatikizapo kugwirizana ndi madipatimenti ena. Yankho lolembedwa, la zolemba, la zolemba, silingakhutiritse nzika ndi nkhaŵa yovomerezeka. Chikhalidwe cha kudalira pa vuto, kumene cholinga cha kazembeyo chili kwa nzikayo thandiza nzikayo (osati kungotsekera pathiti), chimapangitsa kusiyana kwakukulu.
Kukumbatirana ndi Kutsegula Chidziŵitso Chosonyeza Kuyera Mtima
Kufalitsa nkhani zoletsedwa zokhudza mavolyumu ofufuza, nthaŵi za kuyankha, ndi nkhani wamba ya mtundu wa kuonekera kwa anthu ndi ntchito yamphamvu. Kulola nzika kuona mmene boma lawo likuchitira ndi kuŵerengera atsogoleri. Chidziŵitsochi chingakhalenso chofunika kwa atolankhani, ofufuza, ndi akatswiri a zasayansi amene angagwiritsire ntchito kuthandizira kulamulira bwino. Zizindikiro zooneka bwino kwambiri kuti boma lilibe kanthu kobisa ndipo likufuna kuwongolera zinthu.
Mapeto ake: Kulimbitsa Chikhulupiriro cha Munthu Wina Panthaŵi Imodzi
Kusamalira ntchito ya nzika si ntchito yongofuna kufunsa. Ndi njira yoyambirira ya demokrase. Ndiyo njira imene lingaliro la "boma" limakhalira looneka, lofala kwa anthu mamiliyoni ambiri. Ngati kugwirizana kuli pempho losavuta kapena lovuta, chigamulo cha milandu yambiri, njira imene imasamalidwira ndi anthu. Mwakuika ndalama m’madongosolo oyenera, kuphunzitsa antchito mogwira mtima, kuvomereza miyezo yomveka bwino ya chinenero, ndi kutsatira chikhalidwe cha kuonekera bwino kwa kupitirizabe, maboma angasinthe njira yofunsira kwanthaŵi zonse kukhala injini yamphamvu ya kudalirana ndi kulamulira. Funso lililonse likuyankha bwino ndi mwaulemu ndi limakhala sitepi laling'ono kulinga lamphamvu, lovomereza kwambiri.