Table of Contents
Kwimekobume yanamhlanje engokweenkqubo yokufunda, izikolo zase-Ireland ziqokelela kwaye zigcine idata yabafundi eninzi kunangaphambili, zisuka kwiingxelo zomfundi kunye nomgangatho wezifundo ezikhethekileyo ukuya kumgangatho wemfundo yempilo. Olu butyebi be-data yobuqu buluncedo kubafundisi-lwazi, kodwa bukwayinkxalabo ephambili kwikhompyutha kunye noxanduva olunzulu phantsi komthetho we-Irish nowaseYurophu. Eli nqaku lilungiselela ukhokelo olubanzi lwezikolo lwezezokhuseleko (GPR) olungqongqo lwezigwebo ezingqongqo zokuchasa, kunye nohlaselo lwe-elektropt kumacandelo emfundo anyukayo, kwaye imigaqo yezobugcisa enqandayo, imigaqo yezobugcisa, kunye noqeqesho olungaqhelekanga lwemfundo, kunye nezikolo ze-Irrish. Eli nqaku linikela ukhokelo olubanzi lwezikolo lwemfundo kwimfundo yemfundo yemfundo yemfundo yabaphathi-data, kunye nolawulo oluqhelekileyo lwemfundo yemfundo yemfundo ye-Irish.
Imithetho Esemthethweni Yokukhusela Ugcino - lwazi Kwizikolo ZaseIreland
Nayiphi na ingxoxo yokhuseleko logcino-lwazi kwizikolo zase-Ireland kufuneka iqale ngomthetho. I-GDPR, eyaqalisa ukusebenza ngo-Meyi 2018, idityaniswe e-Ireland yi-data Protection Act 2018. Iyonke le mithetho ibeka iimbopheleleko ezingqongqo ku “data ulawulo” (amabanga) kunye ne-“data abaphathi-lwazi” (umz., abanikezeli benkonzo yamafu). Phantsi kwe-GDPR, ugcino-data lwabafundi qhaqho oluthiweyo (ngolwabantwana ) lucinga ukuba lunalwazi olunochuku kwaye lufuna inkxaso eyongeziwe. I-I-I-I-I-I-I-I-I-Irish yoKhuselo-lwazi (DPC) linegunya lesizwe, elinikwe ukunyusa imali ukuya kwizigidi ezingama-20 okanye 4% ze-GPRGPRCRC.
Izikolo kufuneka zihambisane noMthetho wokuqala [ Wabantwana. ISebe lemfundo kunye iSicwangciso soMsebenzi [[FLT:] Umthetho wamawaka] 2000 [, elibandakanya ukudibana kogcino-lwazi lokukhusela abantwana kunye nokuya kwimfundo. ISebe lemfundo [[FLT:] Isikhokelo soKhuselo seZikolo [[FLT:]] ] linika icebiso elisebenzisekayo, kwaye isiteshishi sokhuseleko sesizwe seCyber Security (NCSCC) sikhupha izikolo ezithe rhoqo kwicandelo lemfundo. Kubalulekile ukuba zonke izikolo ziqonde ezi migaqo yokhuseleko (DPO) ezizingalinganiyo. [FTLT] [5] [5]
Ukudibanisa imibhalo esemthethweni, bona iKhomishini yoKhuselo lweDPR ushwankathelo lwe-GDPR kunye nombindi weCyber Security [ kukhokelo lwesikolo olungqaleneyo.
Iingozi Zokhuseleko Logcino-lwazi Oluqhelekileyo Ezijamelene Nezikolo ZaseIreland
Ukuqonda indlela ezisongelwa ngayo izinto kunyathelo lokuqala lokwakha iindlela zokuzikhusela. Izikolo zaseIreland zijamelene neengozi ezininzi, zobugcisa nabantu:
- [[NTL: 0] Iintlaselo zobuqhetseba: ii-imeyili zobuqhetseba ezinika abasebenzi okanye abafundi ukusasaza iisiqinisekiso zokungena okanye ukukhuphela ulwazi lwe-ware. Abahlaseli badla ngokuzenza abarhwebi abathembekileyo, okanye iinkokeli zesikolo.
- [[NTL: 0] I-Ransowere: I-software e-Malthive efihlwayo idata yesikolo kwaye ifuna intlawulelo yokukhulula kwayo. Izikolo zifuna amaxhoba anomtsalane kuba azinakukwazi ukuthenga ixesha elide kwaye zisoloko zinobuxhakaxhakaxhaka beso.
- [[FLT: 0] Izisongelo ze-Internex: ugcino-lwazi lwengozi luvuza ngabasebenzi (umz., ukuthumela iprogram yokubala kumntu ochaziweyo) okanye ukusebenzisa kakubi ngempazamo abasebenzi abanganelisekanga.
- ii-password zesi-sak kunye nokusetyenziswa kwakhona kweziqinisekisi: Abasebenzi abaninzi nabafundi basebenzisa lula, ii-password ezinokuqashelwa okanye basebenzise igama lokugqithisela elifanayo kwii-akhawunti ezininzi, bezenza babe sengozini yokufumana ii-agnomes zokufaka isiqinisekiso.
- Iintlanganiso ezingakhuselwanga: Izikolo ezininzi zisasebenza kuvulo Wi-Fi okanye Wi-Fi zikhuselwe ngemithetho elandelwayo ephelelwe lixesha njenge WPA2, zivumela abahlaseli ukuba bathintele iitrafiki.
- Izixhobo ezidityanisiweyo: iplatfomu ze Edtech, iinkqubo zolawulo, kunye neenkqubo zokufumana abafundi zinokuba nokhuseleko olubuthathaka, zibeka ugcino-lwazi lwabafundi esichengeni ngokunikezela ngentlaselo yamatyathanga.
Ngokwengxelo ye-NCSC yowama-2023, icandelo lemfundo eIreland lafumana ulwando lwe-35% kwiziganeko zekhompyutha ezixelweyo kwiminyaka emibini. Iziganeko ezininzi azichazwanga, kodwa intsingiselo icacile: izikolo kufuneka zijonge ukungakhuseleki njengeyona nto iphambili ekusebenzeni, hayi ukucinga emva koko.
Imigudu Esebenzisekayo Yokukhusela Ugcino - lwazi Lwabafundi
Ukukhusela i-data yabafundi kufuna indlela eqingqiweyo yokulawula, iinkqubo zolawulo, kunye nenkcubeko yokhuseleko. Ngasezantsi zizona ndlela zisebenzayo, ezichazwa ngokuzalisekisa iinkcukacha ezilungele imekobume yesikolo sase-Ireland.
Izilawuli zokufikelela ezinamandla kunye noqinisekiso
Yonke i-akhawunti esetyenziswa ngabasebenzi nabafundi, inkqubo yolawulo lwesikolo, i-intanethi yokufunda amaqonga, kufuneka ikhuselwe ngokuqinisekisa okunamandla.
- [[FLT: 0] Amagama agqithisiweyo: Ubuncinane bobude (12+ iimpawu), idityaniswe yocato oluphezulu, amagama apelwe kancinci, amanani, kunye noonobumba abakhethekileyo. Gwema amagama okanye ulwazi lobuqu.
- [[FLT: 0] Abalawuli begama eligqithisiweyo: Bonelela abasebenzi kumphathi wegama eligqithisiweyo lesikolo (umz., Biwaden, 1 Password) ukuze bangenze bagcine ii-password ezomeleleyo, ezizodwa ngaphandle kokubafaka kwintlanganiso.
- [[NTL:0] Uqinisekiso lwe-Multizart (MFA): Ifuna i-MFA kuzo zonke ii-akhawunti eziqulathe okanye ezifikelelayo ze-data yomfundi. Le inokuba yikhowudi yexesha elinye ethunyelwe nge-SMS, i-app yomenzi-lwazi, okanye uphawu lwe-hardware. MFA iyodwa iibhloko ngaphezulu kwama-99% eentshukumo ezizenzekelayo.
- Ulawulo lokufikelela olusekelwe kwi-RBAC): Yabela unikezelo kugcino-lwazi lwabafundi olusekelwe kumlinganiselo oyimfuneko kwindima nganye. Umzekelo, umfundisi- ntsapho weklasi angafuna ukubona amanqaku omgangatho kunye nokuya, kodwa hayi iirekhodi zezamayeza okanye amaphetshana acebisayo. Hlola iimvume zokufikelela kwikota nganye.
ISebe Lemfundo Lemfundo Inkqubo Ebizwa NgeBroadband Idla ngokunikela ulwalathiso ekusebenziseni iMFA; qhagamshelana nenkxaso yengingqi yakho ukuze ufumane iinkcukacha.
Ukhuseleko noguqulelo lomsebenzi womnatha
Iinkqubo zesikolo zingundoqo womsebenzi wamanani, kodwa zikwayindawo eqhelekileyo yokungena kwabahlaseli. Amanyathelo angundoqo aquka:
- [[UMTL: 0] Sebenzisa ukuvulwa kombhalo ofihlakeleyo we WPA3 apho kunokwenzeka, okanye ubuncinane beWPA2-entemple (hayi yobuqu). Umfundi owahlukileyo kunye nenethwekhi yabasebenzi kunye ne VLANs ukuchonga iitrafiki ezivalekileyo.
- [[NTL:0] Ezisetyenziswayo zinethwekhi zabucala (iiVPN): Bafuna abasebenzi ukuba basebenzise isikolo esinenkqubo xa befikelela kwiinkqubo zesikolo ezivela ekhaya okanye kuwonke-wonke iWi-Fi. Oku kufihla zonke iitrafiki phakathi kwesixhobo kunye nothungelwano lwesikolo.
- Ukukhowuda ngothutho nakokuphumla: Yonke idata esasazwe phezu kwe-intanethi kufuneka isebenzise i-TLS 1.
- [[UMTL: 0] Ukuhlola uthungelwano: uphazamiso lwe-Deploy uphazamiso lweziphazamiso/inkqubo zokukhupha isantya (IDS/IPS) ukuphaphamela iipateni zendlela ezikrokrelekayo, ezifana nokudluliswa kogcino-lwazi olukhulu kwidilesi ze-IP ezingaziwayo.
Izikolo ezisebenzisa iinkqubo zesikolo ezisekelwe kumafu (umz. VSware, Aladdin, okanye PowerSchool), ziqinisekisa ukuba umnikezi ufihlwa ngogcino-lwazi kuhambo nakukuphumla, kwaye zineSOC 2 okanye ISO 27001.
Ugcino-lwazi luncitshisa kwaye lungahoywa
Izikolo zase-Ireland zisoloko ziqokelela ugcino-lwazi ixesha elide kunemfuneko", zigcina iifoto zodidi oludala, amashumi eminyaka eengxelo zababekho, okanye iingxelo ezingaqhelekanga ezifuna uhlolo. Oku kudala ubungozi obungeyomfuneko. Ngaphantsi kwe-GDPR, izikolo kufuneka zibe nocwangciso lwenjongo data yocwangciso [ olukhankanya:
- Iindidi zenkcazelo ziqokelelwe (umz., iingxelo zemali, ulwazi lwezamayeza, iziphumo zovavanyo).
- Isiseko esisemthethweni sokuqulunqwa (ukugunyaziswa, imbopheleleko esemthethweni, umdla kawonke-wonke).
- Ukungalibali ixesha lokuxilonga (umz., iziphumo zovavanyo ezigcinwe iminyaka emithathu emva kwekhefu lomfundi, iingxelo zezonyango kangangeminyaka esi-8).
- Iindlela zokucima (zikhusele ukucima kusetyenziswa isoftware ebhala ngaphezulu kogcino-lwazi, ucaphulo olubonakalayo lwe rekhodi yephepha).
Phendla uphicotho-zincwadi lwaminyaka le ukuchonga nokucima idata ephelelwe lixesha. Oku akunciphisi nje kuphela umngcipheko kodwa kukwalungisa neempendulo kwizicelo zokufikelela (ii-SAR).
Ugcino-lwazi olukhuselekileyo kunye nogcino
Ukuthembeka kogcino-lwazi kubaluleke kakhulu. Uhlaselo lwentlawulelo oluthi ugcino-lwazi lungafakelwa. Landela 3-2-1 umthetho: gcina ubuncinane iikopi ezintathu zogcino-lwazi, kwiindidi ezimbini ezahlukeneyo zolawulo-lwazi, ngekopi enye egcinwe ngaphandle- kwesityikityi (umz., kwilifu okanye kwindawo ekhuselekileyo).
- Khowuda zonke iinkxaso, kuhambo nakukuphumla.
- Iinkqubo zokubuyisela zivavanywa okwekota ukuqinisekisa ukuba ukhuseleko luyasebenza.
- Sebenzisa ugcino lokhuseleko (bhala- ndaweni- nye, funda- ezininzi) ezinganako ukulungiswa okanye zicinywe nge profile.
- Ukugcinwa kwamafu, khetha abanikezi beemeko zogcino-lwazi kwi-European Economic Area (EEA) ukuthobela imiqathango yeGDPR yokudlulisa. Ukuba usebenzisa abanikezeli abasekelwe e-US, qinisekisa ukuba basayine i-Claus eseMgangathweni (SCC).
Izikolo ezininzi zase-Ireland zisebenzisa umdibaniso wogcino lwenethwekhi- olunamatheliswe (NAS) kunye neenkonzo zamafu njenge Microsoft 365 okanye i Google Colorbacture for Education. Zombini zingamiselwa ukuguqulelwa kunye nokhuselo olukhuselekileyo.
Ukuceba Ukusabela
Akukho nkqubo igqibeleleyo, ngoko izikolo kufuneka zikulungele ukuphendula ngokukhawuleza nanempumelelo kuqhawulo-data okanye kuhlaselo lwekhompyutha. isicwangciso sokuphendula ngokuphandle [[[FLT: 1] kufuneka ziquke:
- Indima neembopheleleko (osebenzisa iDPC, onxibelelana nomnini - inshorensi wesikolo, onxibelelana nabazali).
- Inyathelo ngenyathelo lenkqubo yokuqulatha, yokuphelisa, kunye nokuchacha.
- Isikhokelo sonxibelelwano sokuchaza imibandela yogcino-lwazi echaphazelekayo (abafundi, abazali, abasebenzi) kwisithuba seeyure ezingama-72, njengoko kufuneka yi-GDPR.
- Iinkcukacha zenkcazelo yeDPC yengxelo yolwaphulo - mthetho, yeNCSC, neyokusebenza kwekhompyutha ethembekileyo kwinkampani yezo ngxelo (umz. Cyber Ireland).
- Uhlolo lwasemva konyaka ukuhlaziya iinkqubo noqeqesho.
Qinisa imithambo eqhelekileyo phezulu kwetafile kunye neqela labaholi besikolo ukuvavanya isicwangciso. [[FLT: 0] i-Cyber Information Resource [[FLT: 1] inikezela ngoovimba bamahhala kunye nenkonzo yokunikela ingxelo kwizikolo.
Indima yoqeqesho lwabasebenzi nokulumkiswa
Ubuxhakaxhaka bobuxhaka bobugcisa bodwa abunakukhusela ugcino-lwazi ukuba abasebenzi bayavuza ngempazamo. Impazamo yomntu ihlala ingunobangela ophambili wokwaphuka kogcino-lwazi ezikolweni. Inkqubo yoqeqesho olubanzi ayingeni.
Iinkqubo zoqeqesho ezithe rhoqo
Uqeqesho lwaminyaka le lwabasebenzi bonke, ngabaqeshwa, abasebenzi besebe, abahlambululi, kwanabaqhubi bebhasi yesikolo ukuba baphatha ugcino-lwazi lobuqu
- Recogning phishing emails (iflegi ebomvu njengolwimi olungxamisekileyo, i-URL engadityanisiweyo, iziqhoboshelo ezingalindelekanga).
- Iinkqubo ezikhuselekileyo ze-password nendlela yokusebenzisa i-MFA.
- Iinkqubo ezichanekileyo zokwabelana ngogcino-lwazi lwabafundi namaqela esithathu (umz., amayeza anyanga iintetho, iiklabhu zasemva kwesikolo).
- Ukuxela iziganeko ezirhanelwayo ngoko nangoko (akukho nto ityhola isithethe ngeempazamo ezinyanisekileyo).
- Ukuphatha iirekhodi zephepha ngezantsi zitshixwe iikhabethe, ungaze ushiye amaxwebhu engagadwanga kwidesika.
Sebenzisa imithambo efanisiweyo (ii-pishvice ezifana no-Orw Be4 okanye i-Cybe Ready) ukuqinisa ukufunda. Izikolo zingafumana iimodyuli zoqeqesho ezikhululekileyo ukusuka kwiKhomishini yoKhuselo lweZikolo ze-Data.
Ukudala Isithethe Sokhuseleko
Ngaphandle koqeqesho olusesikweni, iinkokeli kufuneka zimisele isimilo esihle. Bonisa iifoto ezineencam zokhuseleko logcino-lwazi kumagumbi abasebenzi. Quka “Icebiso lokhuseleko leveki” kwiphepha-ncwadi labasebenzi. Abasebenzi abanikela ingxelo yemigudu yokufaka okanye yokuchonga izithuba. Qinisekisa ukuba ukhuseleko logcino-lwazi luyindawo ebekwe phantsi kwemimiselo yeentlanganiso zabasebenzi. Injongo kukwenza wonke umsebenzi azive enembopheleleko yokhuseleko logcino-lwazi lwabafundi.
Izicombululo zobuxhakaxhaka obugungqisayo
Nangona singekho isixhobo esingunobangela wembumbulu yesilivere, imfumba echongiweyo yezixhobo zekhompyutha ingayinciphisa ngokuphawulekayo ingozi. Izikolo zase-Ireland mazivavanye izisombululo ezifanele uqingqo-mali lwazo kunye nokukhula kwazo.
Izixhobo Zokukhusela
- Antivirus/Anti-malware: Deploy iqonga lencam yencam yeqonga lokhuseleko (umz., Microsoft Umkhuseli weshishini, Sentinel One, MpulmStrike) esebenzisa i-AIP ukuchonga nokuphendula kwizisongelo ngexesha lokwenene. Iinketho zenkululeko ezifana ne-Windows Developter zingcono kunento, kodwa izisombululo zinika ulawulo olusembindini kunye nolungiso olugotyiweyo.
- Uthango: Isizukulwana esilandelayo sodonga lomlilo (NGFWS) singahlola iitrafiki ze-maware, izithintele iiwebhsayithi ezinobungendawo, kwaye zinikeze inkxaso ye-PDP. Izikolo ezininzi zase-Ireland zisebenzisa udonga lomlilo olunikezelwe yi-Broad Band Programme, kodwa ziqinisekisa ukuba icwangciswe kakuhle.
- Ukhuseleko lwe-imeyili: Sebenzisa inkonzo yococo lwe-imeyili yamafu (umz., Mimecast, ingqikelelo ye-Scretification, okanye umkhuseli we-octive we- Office 365) ukufumanisa nokuhlahlela ii-imeyili ze-phishling, smain kunye nezincamathiselo ezinezono.
- Ukufunyaniswa kwesiphelo sesiphelo kunye nempendulo (EDR): kwizikolo ezine-IT ekhule ngakumbi, i-EDR izixhobo zokubonisa isimilo esikrokrelekayo kwaye zingakhetha ngokuzenzekelayo umatshini ofakelwe umva.
Ukukhusela ukuphulukana nogcino-lwazi (DLP) kunye nokuHlola
Izixhobo ze DLP zikhusela ugcino-lwazi olunovakalelo ekuthunyelelweni, ukulayishwa, okanye ukukhutshelwa kwiindawo ezingagunyaziswanga. Umzekelo, inkqubo yeDLP ingavalela ilungu labasebenzi ukusuka kwi-imeyili ye-PS kumanani omfundi kwi akhawunti ye-Gmail yobuqu. Microsoft 365 kunye ne Google Colovation zombini ziquka ukwakhiwa kwe-DLP ezinokucwangciselwa umndilili wemfundo. Kwakhona ukufakwa kwemijelo ye-ddi kuzakukhupha i-data kwaye xa kuyimfuneko ukuphanda iziganeko kunye nokubuyiselwa kwe-GDPR.
Ukukhetha Ii - Edtech Platforms Ezikhuselekileyo
Xa zikhetha izixhobo ezintsha zamanani, izikolo kufuneka ziqhube Ukukhusela iziphumo ze-DPI'scess (Apho uyilo) njengoko kufunwa yi GDPR. Zifuna abarhwebi:
- Igcinwa phi i data? (Pprefer EEA iiseva ezisekelwe kwi-.)
- Yiyiphi imilinganiselo eguqulelwe phantsi esetyenziswayo?
- Ngaba baye bajamelana nokwaphulwa kolwazi kwiminyaka emithathu edluleyo?
- Ngaba zineISO 27001 okanye zinezatifiketi ezilinganayo?
- Yintoni egcinwayo emva kokuba isivumelwano siphelile?
Ziphephe izixhobo ezisebenzisa uphakamiso-lwazi lwabafundi ngezibhengezo okanye ngokufaka ifilimu. I-Irish Primary Atisters’s Network (IPN) kunye ne-National Association of Macards kunye ne-Secrediers Codeers (NAPD) zidla ngokushicilela uluhlu lwabathengisa ngentengiso.
Ukukhulisa Umgaqo - siseko Wokhuseleko Logcino - lwazi
Inkqubo ebhalwe kakuhle yisiseko senkqubo yokukhusela ugcino-lwazi lwesikolo. Kufuneka ibe luxwebhu oluphilayo, oluhlolisiswe rhoqo ngonyaka nasemva kwalo naluphi na utshintsho okanye isiganeko esibalulekileyo.
Amalungu enkqubo
Inkqubo yokhuseleko logcino-lwazi lwesikolo eqinileyo kufuneka iqulunqe
- Umda nenjongo (i-data igutyungelwe, ngubani obangele).
- Imigaqo yokukhusela ugcino-lwazi (umthetho, okusesikweni, ukuba mhlophe, ukulinganiselwa kwenjongo, ukuncitshiswa kwenkcazelo, ukuchana, ukugcinwa kwento egciniweyo, ukuthembeka nokufihla imfihlo, ukuphendula ngetyala).
- Indima noxanduva (iGosa loKhuselo, intloko, abafundisi- ntsapho, umlawuli we-IT).
- Ukuqokelelwa kogcino-lwazi kunye neenkqubo zokuvuma (ingakumbi ezohlobo olukhethekileyo logcino-lwazi olufana nempilo kunye ne-biometrics).
- Ukuncedisana nogcino-lwazi (neSebe lezemfundo, iTusLA, iingcali zempilo nabazali).
- Imigaqo yemifanekiso nevidiyo (imvume, ukugcina nokugcina iziganeko zesikolo, iCCTV).
- Imigaqo yesaziso se Brack (njengoko ichazwe ngaphambili).
- Amalungelo ngamanye (izicelo eziphantsi kokufikelela, ukubuyiselwa, ukuqinisekisa, ukukhutshwa kogcino-lwazi).
- Uqeqesho nocwangciso lokuqonda.
- Imilinganiselo yediski yokungahambelani.
Ingqikelelo- bume
Setha uhlolo lwenkqubo yonyaka nebhodi yabaphathi ne DPO. Emva kokwaphuka kogcino-lwazi, hlaziya inkqubo yokuthetha ngengcambu yonobangela. Ukuba iSebe elitsha lemfundo okanye iDPC lipapashiwe, dibanisa utshintsho ngokukhawuleza. Izikolo ezininzi zase-Ireland zisebenzisa isikhokelo esivela kwizikolo ezikwisibini, kunye nezingezo [[FLT: 0]] i-IPN [[FLT:][FLM][FLT]] [1] okanye isikhokelo i-IIIS Vocational Education Association (IVET) kwizifundo ezilandelayo, kunye ] izikolo zeziqalelo. Ezi zifanele zikhutshelwe izikolo.
Isiphelo: Ukuzibophelela Kwizinto Zabafundi
Ukukhusela i-data yabafundi asiyo-GDPR nje esemthethweni, kodwa ingumsebenzi osisiseko okhulisa ukuthemba abazali, abafundi, kunye noluntu ngokubanzi. Izikolo zase-Ireland ezizinikelela ekulawuleni ngamandla ukhuseleko lwenethwekhi, ukuqeqesha abasebenzi, ukulungiselela iziganeko, kunye nemigaqo ebhalwe kakuhle azivumelani ne-GDPR kuphela kodwa zikwakhela indawo ekhuselekileyo yokufunda ngemichiza. Iziso zizokwenene, kodwa zikho nezixhobo zokulumela, ulwazi olunamandla okuzikhusela. Ngokusebenzisa indlela eqinileyo, ukusondela, zonke isikolo zinokuguqula ukhuseleko logcino-lwazi lube namandla angundoqo. Qalisa namhlanje: qhuba uphicotho lwenkcazelo yakho, ucwangciso lwakho lokuqeqesha, ucwangciso lwezehlolo lwezenze lwenze luxhomekeke kumhla wokusebenza.