Isisekelo Esihlelekile Sokuqashelwa Kwalabo Abanikelayo

Kulendawo encintisanayo eqoqa izimali zokusiza abasweleyo, ukuqashelwa kosizo akuyona nje isibonakaliso sobunene. Kuwukutshala inzuzo ephambili empilweni ethatha isikhathi eside nasekulondolozeni kwanoma yiyiphi inhlangano esebenzelayo. Uma ifezwa ngenhloso nangobuqiniso, uhlelo oluqinile lokuqaphela lushintsha iminikelo yesikhathi esisodwa ibe abantu abahlala ndawonye. Izimpawu zokwazisa ukuthi zonke izipho — kungakhathaliseki ubukhulu bazo — zifeza indima ebalulekile ekuthuthukiseni imbangela, zakha umjikelezo omuhle wokwethembana, ukwethembeka, nokupha okukhuphuzisiwe. Izinhlangano eziphatha iminikelo ezibonisa inzuzo njengengozi yokulahlekelwa isisekelo ezithembele kuso, kuyilapho lezo ezizenza zikwazi ukusekela kwayo ukuphila konke.

Indima yokubonga ebonakalisa indima yayo ebuhlotsheni bomuntu siqu: ukuvuma kuqinisa isibopho futhi kukhuthaza ukuxhumana okuqhubekayo. Abanikazi abazizwa bebona, bebalulekile, futhi benolwazi ngethonya leminikelo yabo cishe basengozini enkulu yokuvuselela ukusekela kwabo. Lokhu akuyona ukuqagela; ukwaziswa kubonisa njalo ukuthi ubuphathi obunengqondo bunezilinganiso eziqondile eziphambili, izipho ezinkulu kakhulu ngesikhathi, kanye nomphangala wesikhala.

Ukuze zakhe indlela yokuqaphela esebenzayo, izinhlangano kumelwe ziqale ziqonde ukuthi kungani izinto zijule kangaka bese zizibopha emikhubeni ehlonipha uhambo lomnini - mpahla.

Isayensi Yokupha Namandla Okubonga

Isizathu Sokuba Abanikazi Baphe Nalokho Abakugcina Bepha

Ukuziphatha kothando kushukunyiswa ukuhlangana kobugovu, izindinganiso zomuntu siqu, ukuhlangana komphakathi, nokuhlangana ngokomzwelo. Abanikazi abaningi banikeza kuqala ngenxa yokuthi banomuzwa wozwela ngesizathu esithile noma bafuna ukwenza umehluko endaweni evumelana nokuhlangenwe nakho kwabo siqu. Nokho, okubenza bagcine behileleke ngokuhamba kwesikhathi akuwona umxhuzulano ongokomzwelo wokuqala kodwa izinga lobuhlobo ababakhayo nenhlangano. Ukwazisa ngobuqotho ukusondelana komniniyo nomniniyo , ukuguqula isenzo sokuthengiselana kube yisibopho esinenjongo.

Izazi zokusebenza kwengqondo zibhekisela kulokhu njengesimiso sokwenza izivumelwano: lapho othile ethola okuthile okuyigugu, bazizwa benesifiso esingokwemvelo sokubuyisela. Isipho esiqotho sokubonga, esidluliselwa ngesikhathi esifanelekile nangalowo muntu, sidala isikweleti esingokwengqondo esingaqinisa ukuzinikela komniniso. Lokhu kuba negalelo elikhudlwana lapho ukwazisa kusobala noma kuvumelana nezindinganiso zomuntu onikelayo. Ngokwesibonelo, umuntu osekela imfundo angase azizwe ehlobene kakhulu lapho ebona igama lakhe lihlobene nesimiso semfundo noma athole incwadi evela kumfundi ozuza ekupheni kwakhe.

Ukubonga Njengethuluzi Lokwakha Ithemba

Ukwethemba kuyimali yomsebenzi ongakhi. Ngaphandle kwayo, izinhlangano zizama ukudonsa futhi zigcine abasekeli. Ukubonga kungenye yamathuluzi okwakha ukwethemba anamandla kakhulu akhona. Lapho izinhlangano zizwakalisa ukwazisa kwazo ngokungaguquguquki nangokuyiqiniso, zibonisa ukuthi zingabaphathi abanomthwalo wemfanelo wemali[ futhi ziyabazisa abasekeli bazo njengabasizi bazo kunokuba zisekele imithombo yezimali. Lokhu kwenza abanikeli bazimisele kakhulu ukwandisa ukuphana kwabo, ukuhlanganyela isobhulo-mfa, futhi babe abamele ukuthunywa kwabo.

Kulelizwe lapho abanikelayo bevame ukuhlaselwa khona ngokunxusa okungenangqondo, umsindo uvala ukuvuma okunengqondo. Kukhumbuza abasekeli ukuthi ngemva kwemikhankaso yokuqoqa imali nemibiko esebenzayo abantu bangempela abakhathalela imbangela efanayo. Lokhu kuhlobana okungokomzwelo yikho okuhlukanisa umnikezi ongenzi lutho nengcupheni ethembile.

Izinzuzo Zesimiso Sokuqashelwa Esiwumbukwane

Izinzuzo zohlelo lokuqaphela oluhlelwe kahle azigcini nje ngokubonisa umusa.

  • Ubuhlobo obuqiniswe — ukuvuma okuvamile, okungokomuntu siqu kwakha isisekelo sokuhloniphana nokuqondana. Abanikazi baba ngaphezulu kunamagama e-metarch; baba amalungu omphakathi athengisiwe.
  • Imali ekhuliswe iminikelo [ — Izindleko zokuthola umniniyo omusha zidlula kakhulu izindleko zokugcina leyo ekhona. Ukuqashelwa kunciphisa ngokuqondile ukukhishwa ngokugcina abanikeli bethembisene idinga futhi bayaziswa.
  • [ Ikhombo lenhlangano elikhohlisiwe [ — Isiko elibonakalayo lezimpawu zokubonga ukuthi inhlangano iphathiswe kahle futhi iyabazisa abanikazi bayo. Lokhu kuheha abanikeleyo nabasizi bayo abasha.
  • Igama eliyisikhutha nonothi-mumouth — abanikeli abanelisekile, abaziswayo bathambekele kakhulu ekuhlanganyeleni okuhlangenwe nakho kwabo okuhle nontanga, ukuveza ukukhula kwemisebe ye-oral yenhlangano.
  • Inani eliphakeme kakhulu lokunikezela ngethuba lokuhlala — Abanikazi abanomuzwa onamandla wokuxhumana banikeza kaningi, banike izilinganiso ezinkulu, futhi bakulungele kakhulu ukunikeza amathuba ahleliwe esikhathini sokuphila kwabo.
  • Izisebenzi ezifaka ubuciko kanye nezisebenzi zokuzithandela zokupha — impucuko egubha ukupha futhi ithanda ukugubha umsebenzi wezisebenzi nezisebenzi zokuzithandela, idala indinganiso eqondile ezuzisa wonke umuntu ohilelekile.

Izinhlangano ezitshala imali ukuze ziqaphele zibone inzuzo hhayi nje kuphela emalini kodwa nasebuhlotsheni obujulile nobungcono bazo. Isihluthulelo siwukubheka ukuqashelwa hhayi njengomsebenzi wesikhathi esisodwa kodwa njengomkhuba oqhubekayo osekelwe esikweni lenhlangano.

Imikhuba Emihle Kakhulu Yokuqashelwa Ngokuphumelelayo

Ukuba Nesikhathi Nokwethembeka

Izindaba zejubane. Isivinini owethulwa phakathi namahora angama-48 okwamukela isipho sinemiphumela emikhulu kunenye isonto elithunyelwe kamuva. Izimpawu zokuthi isipho samukelwa futhi saziswa ngokushesha[, siqinisa isinqumo somniniso sokupha. Ukuthembeka kubaluleke ngokufanayo. Izinhlamvu kanye nezinga lokuguqula izinto zingase zizizwe zingenabuntu futhi zingase zilulaze ukwethembana. Noma nini, uma kungenzeka, zihlanganisa incwajana ebhalwe ngesandla, i-acdote, noma imininingwane ethile eqondile ngokuthi lesi sipho sizosetshenziswa kanjani. Umgomo ukwenza onikelayo azizwe njengomngane, hhayi umthengisi.

Ukuzivumelanisa Nomuntu Kusesilinganisweni

Ukuzihlela akudingi ukuhlelwa kwemali eningi, kodwa kudinga ukuhlelwa kahle nokusetshenziswa komniningo. Gwinya umnikazi wakho ube yizingxenye ezisekelwe ekunikezeni izinga, ukuphindeka, izithakazelo, nezindlela zokuxhumana ezithandwayo. Izisebenzi ezinikelayo ziqaphela ngokuhambelana. Abanikela ngesikhathi sokuqala, ucingo olufudumele oluvela kwilungu lebhodi noma isisebenzi sokuzithandela lungaguqula. Kulabo abanikela ngokuphindaphindayo, umbiko wemiphumela ogcizelela ukunikela kwabo okuqhubekayo oveza umuzwa wokubambisana okuqhubekayo. Kubantu abakhulu abanikelayo, cabangela ukuqamba amathuba, ukuhlanganisa kuphela izingcingo ezidluliselwe emuva, noma izimemo zokuhlela izikhawu.

Ukukwazi Umzila Ohlukahlukene

Abanikazi bahlanganyela ngezindlela ezihlukahlukene, futhi kufanele baqaphele ukuthi bahlangana lapho bekhona. Sebenzisa inhlanganisela yeziteshi zokuqinisa ukwazisa: i-imeyili, iposi eqondile, ukumemeza kwezezokuxhumana, izingcingo zomphakathi, ukuqamba izingcingo, ukuqashelwa kocingo, ukuqashelwa komcimbi, nokubizwa ngokuqondile ngemibiko yaminyaka yonke. Umsakazo ngamunye ufeza injongo ehlukile: i-imeyili yesivinini, iposi yesikhathi eside, i-media yezokuxhumana ukuze iqinisekiswe umphakathi, nezenzakalo zesakhiwo somphakathi. ibhabhabha la makhathegishishishi akha ikhatheli elicebile lokuvuma [[[#:1]]

Ukulandisa Ngendaba Ethinta Imizwelo

Enye yezindlela ezinamandla kakhulu zokuqaphela onikelayo iwukumbonisa umehluko wangempela womnikelo owenziwe. Inyakazisa ngalé kwezibalo ezingaqondakali futhi uxoxe izindaba ezithile. Ngokwesibonelo, kunokuba uthi “isipho sakho sasiza ukondla imikhaya engu-500,” chaza umzali ongayedwa owathola ibhokisi lokudla nosizo elalethwa yilo. [[FLT: 0]] ukulandisa indaba ethintana ngokomzwelo nomphumela [ futhi uqinisekisa isinqumo sabo sokunikeza.

Ukuqaphela Izigaba Ezihlukene Zokunikela

Abanikazi Besikhathi Sokuqala Nabenzi Abancane

Abanikeli besikhathi sokuqala basesimweni esilula ebuhlotsheni babo nenhlangano yakho. Okuhlangenwe nakho okuqondile kwasekuqaleni kungamisa iqophelo lokuzimisela okude. Yamukela izipho zokuqala phakathi namahora angu 24 [ ngokumukelwa okufudumele okuchaza ukuthi yini iminikelo yabo eyosiza ekuyifezeni. Hlanganisa isimemo esiphansi sokuxhumana, njengokusayina ipheshana noma i-methomu. Abanikelayo abancane, bavuma ngokungaguquki ukuthi amandla eminikelo emincane ayazisiza ukuba bazizwe beyingxenye yento enkulu kunabo.

Ukuphindwa Kwemali Nezimali Zanyanga Zonke

Abanikeli abaphindi banikeza inzuzo eqinisekile futhi banciphise ukuqashelwa okukhethekile ngenxa yokuthi ukuzinikela kwabo kuyaqhubeka futhi ngokuvamile kuzenzakalela, okusho ukuthi bangase bangatholi ukusekelwa okungokomzwelo okufanayo komninikho oyedwa. Boond eyenzeka njalo ezinsukwini ezivelele — izinyanga eziyisithupha, unyaka owodwa, iminyaka emihlanu — ngemiyalezo ekhethekile noma izimpawu ezincane zokwazisa. Qiniseka ukuthi bayawubona umphumela oqhubekayo wokusekela kwabo [ ngokulungisa njalo lokho okuye kwaboniswa yizipho zabo zanyanga zonke.

Abanikazi Abakhulu Nabasekeli Abahlelelwe Ukupha

Abanikeli abakhulu nabahleliwe bafaka izimali ezinkulu emsebenzini wakho. Ukuqaphela kwabo kufanele kube ukuthintana, ukuhlobana, nokuvumelana nezithakazelo zabo. Banike amathuba akhethekile njengalowo mhlangano owodwa owenzelwa ukuhola, ukuhambelana kwamanje, ukubiza amalungelo, nezimemo ezisezehlakalweni zangasese. Laba abanikeli abamane nje basekele izakhiwo ezixhasa izimali; bangabambisene embonweni [[. Abaphathi babiza njalo lokho ngokugxila ebuhlotsheni kunokuba kufuneke izicelo. Cabangela ukwakha iminikelo yezezezezehlakalo noma ifa lomphakathi ukuze uthuthukise umphakathi ophakeme.

Isimiso Nabangane Besisekelo

I-Corporate nesisekelo esisebenza nabo ngokuvamile banezidingo zokuqaphela okungafani kunabantu ngabanye abanikela ngesivumelwano. Bangadinga ukufakwa kwegama, ukuqashelwa komphakathi emishinini ekhishwe, noma imiphumela evumelana nemigomo yabo yezebhizinisi. Imibiko yenkampani ephumelelayo yakhiwa ngokwenzuzo yomphakathi, futhi ukuqashelwa kwayo kusuka ekuqaleni kobuhlobo futhi ibhale izivumelwano ezingokomthetho. Inikeza izilinganiso ezicacile nezindaba abangazisebenzisayo ekuxhumaneni kwabo. I-pane yenkampani ephumelelayo yakhiwa ngenzuzo yomphakathi, futhi ukuqashelwa kuyingxenye eyinhloko yaleyo ngxenye.

Izihibe Ezivamile Okumelwe Zigwenywe Ekuqapheleni Okuvamile

Ukukhulumisana Okuguquguqukayo

Akukho okululaza uhlelo lokuqaphela ngokushesha kunokuguquguquka. Uma umnini-gazi ethola ukubonga kwakho ngesipho sokuqala kodwa abese ezwa lutho ngonyaka olandelayo, azizwe engabalulekile. akha ikhalenda lokuxhumana elihlelekile[ eliqinisekisa ukuthi wonke umuntu uthola izindawo zokuthintana ezisekelwe engxenyeni yabo. Ukungavumelani neqiniso futhi kubonisa ukuthi ukwazisa kuyingxenye yenkambiso yenhlangano, hhayi isenzakalo esisodwa.

Imiyalezo Yohlobo Oluthile Noma Engekho

Yakha izinhlamvu eziqala ngo- “Mngane Othandekayo” noma yehluleka ukukhomba ithonya eliqondile lesibonakaliso sokuthi inhlangano ayithathanga isikhathi ukuqamba. Ukuqaphela ngokungagwegwesi kungalimaza kakhulu kunelihle [[ ngokwenza onikelayo azizwe engaphansi. Ukungenwa kwesimiso sokuphatha iminikelo okukuvumela ukuba uthathe futhi usebenzise ukwaziswa ngokuphumelelayo. Ngisho nokuzinika okulula — njengokuhlanganisa negama lomniniyo, inani, umusho ngesimiso esiwusekelayo — kungathuthukisa ngokuphawulekayo ukuphumelela kwakho.

Ukubunaka Ubuphathi

Ukuqashelwa kuyisici esibaluleke kakhulu sobuphathi, kodwa akuyona yonke indaba. Ukuba umphathi kuhlanganisa nokuxhumana okuqhubekayo mayelana nendlela izimali ezisetshenziswa ngayo, ukuvela mayelana nokuphatha ngokwezimali, namathuba okusiza abanikeleyo ukuba bahileleke ngaphandle kokunikeza. ] A uhlamvu lokuqaphela lunamandla kakhulu njengobuphathi obuyizungezile. Ukuqinisekisa ukuthi abanikeli bathola ukuhlaziya njalo, imibiko yaminyaka yonke, nezimemo zokunikeza impendulo. Umniniyo onomuzwa wokuthi uzazisiwe futhi uhilelekile usengozini kakhulu yokuhlala ethembekile.

Ukuhluleka Ukulinganisela Ithonya

Ngaphandle kwesilinganiso, akunakwenzeka ukwazi ukuthi imizamo yakho yokuqaphela iyasebenza yini. I-micromes njengezinga lokugcina iminikelo, izinga lokuvuselela iziphiwo, ubungakanani besipho obuyisilinganiso, nokwaneliseka okunikezwayo. Sebenzisa ukuhlola ukuqoqa ukunikeza okuqondile[ kolwazi lwabo ngokuqaphela. Lemininingwane ikuvumela ukuba ucwengisise indlela ozoyisebenzisa futhi unikeze imithombo yemisebe enikeza imiphumela emihle.

Ukwakha Isakhiwo Sokuqashelwa Kwabanikazi

Ukuhlela Nokuhlela Uhlelo Lokusebenzisa Imali

Uhlelo lokuqamba ngeke luphumelele ngaphandle kokuhlela ngenhloso kanye nemithombo eyanele. Hlanganisa amaphesenti akhethekile emali yokuhlela imisebenzi yobuphathi, kuhlanganise nokuqaphela. Leli hlelo lihlanganisa izindleko ezinjengokubonga amakhadi, iposi, izenzakalo zokuqaphela, izipho ezincane, namathuluzi e-software. Khulisa uhlelo lokuqaphela oluhlela izilinganiso zengxenye ngayinye ezinikezelwe, izikhokhwa zesikhathi, kanye namalungu ezisebenzi ezinomthwalo wemfanelo. Icebo kufanele libukelwe futhi lithuthukiswe minyaka yonke ngokunikeza imiphumela nangemiphumela.

Ubuchwepheshe Obuntekenteke

I-software yokuphatha (CRM) ibalulekile ekuqapheleni isilinganiso. I-CRM elungile ikuvumela ukuba ulandelele ukunikeza umlando, izingxenye, abanikeli, ababonge izincwadi, izinhlelo zokulandelana, kanye nokulinganisela isilinganiso sesivumelwano. Technology yenza kube lula ukwenza isilinganiso sokulinganisela [[[[FLM:1] ngaphandle kokufuna iqembu elikhulu. Sebenzisa imishini ukuze uqaphele inqubo yenqubo kodwa njalo wenezele uhlaka lokwengamela komuntu ukuqinisekisa ubuqotho. Inqubo enkulu, kufakwa iposi elibhalwe ngesandla noma ucingo lomuntu siqu.

Ukuqeqesha Abasebenzi Nezisebenzi Zokuzithandela

Ukuqashelwa kuwumzamo weqembu. Wonke amalungu ezisebenzi nezisebenzi zokuzithandela ezisebenzelana nabanikeli kufanele baqonde ukubaluleka kokwazisa futhi baqeqeshelwe imikhuba emihle kakhulu. adale isiko lapho ukwazisa kuwumthwalo womuntu ngamunye. Amalungu ebhodi, izisebenzi zesimiso, nezisebenzi zokuqondisa zonke zingafeza indima ekuqapheleni abanikeli. Yenza imibhalo, amaphawuli, neziqondiso ezicacile ukuze ukuxhumana kungaguquguquki lapho kusavunyelwa ukuveza amazwi omuntu siqu.

Izibonelo Zezwe Langempela Zokuqashelwa Kwabanye Abanikelayo

Izinhlangano eziningi ziye zakha uhlelo lokuqaphela okunamandla olusebenza njengezibonelo zalengxenye. Smithian Institution inesimiso esinemithelela yamalungu esinikeza amazinga akhulayo okufinyelela nokuqaphela njengezinikezi andisa ukusekela kwazo, kuhlanganise nemuva-scenes zohambo kanye nezifundo ezikhethekile. Amelikan Cross [[ isebenzisa indinganiso yokubonga komphakathi ohlela, izitifiketi ezizenziwa umphakathi, nokuphendulelwa kwenhlekelele ukuze kugcinwe iminikelo ilandisiwe futhi ithandwa. [[FLT]. [Izingane] ziphumelela kakhulu engcupheni yesibhedlela [FLT] [FLT]

Nakuba indlela yenhlangano ngayinye kumelwe ivumelaniswe nomsebenzi wayo ohlukile nezilaleli, intambo efanayo iwukwenza ngamabomu. Lezinhlangano zibheka ukuqashelwa njengomsebenzi wazo oyinhloko [, hhayi umsebenzi ongase uthathelwe emuva. Zitshala ezimisweni, ziqeqeshe amaqembu azo, futhi zilinganise njalo ukuphumelela kwemizamo yazo. Umphumela uyisisekelo esiqotho, esithembiswe ukusekela umsebenzi wazo unyaka nonyaka.

Isiphetho

Ukuqaphela nokwazisa akuzona izici ezisemqoka ezisekelayo ekuhleleni ukuqoqa imali; ziyizingxenye ezibalulekile zomsebenzi wokusiza osekelayo. Uma abanikelayo bezizwa beziswa ngempela futhi bebona ithonya elibonakalayo leminikelo yabo, baba abasebenzi abazinikele kulo msebenzi. Izinhlangano ezihlela ukulinganisela, ngesikhathi, nokuvuma komuntu siqu ezakha isisekelo sokuthembana, ukwethembeka, futhi zihlanganyelwe ngenjongo ekhona phakathi noshintsho lwezomnotho nolawulo.

Indlela engaphambili idinga isibopho: ukunikeza imithombo yemali, ukuqeqesha iqembu lakho, ubuchwepheshe bokusebenza, futhi njalo ubeka okuhlangenwe nakho komniniyo esikhungweni semizamo yakho. Ngazo zonke izibomo ungazibambisela ikusasa lemisebenzi yakho [. Ngokuqaphela imfihlo ekhethekile, uguqula ukubonga kube injini enamandla yokukhula, ithonya, nomphakathi. Abasekela umsebenzi wakho abagcini nje ngokuxhasa izakhiwo; bakuphathise izindinganiso namathemba abo. Ukwazisa okukhuluma ngokusuka enhliziyweni futhi kubonisa ngezenzo.