Table of Contents
Rwendo Rweshoko Rako: Kubva Mubhokisi Kukushanda
Paunotumira tsamba, ridza runhare, kana kuti nyorera mumiririri wako akasarudzwa, shoko rako rinopinda mumuitiro wakarongeka wakagadzirirwa kutarisira nyorerano nenzira inobudirira. Kunzwisisa upenyu hwakazara hwekurukurirano iyoyo kunokubetsera kuziva zvaunofanira kutarisira uye kuti ungaita sei simba gurusa. Iyi nhungamiro inofamba muchikamu chimwe nechimwe chedanho yacho (kubva panguva inogamuchirwa kuti inoita sei chaizvoizvo muitiro wako wokuumba.)
Maitirwo Anoitwa Mahofisi Mashoko Anouya
Hofisi yomukuru mukuru ari wose akasarudzwa (8) ingava iri muImba yaVamiriri, Dare, kana kuti hurumende yeU.S. inogamuchira mazana kana kuti kunyange zviuru zvamashoko vhiki iri yose. Vhoriyamu yacho yakakura, zvikurukuru panhau dzinopisa dzeboka ravakuru vakuru. Kubata uku kuyerera, mitezo yavashandi inorovedzwa kukurukura kurukurirano dzinouya dzakavakirwa pakurumidziro, musoro, uye mugariro.
Nyika dzako dzinogoverana mubhokisi kana kuti gadziriro yenhau. Staff pakuvamba inosimbisa kuti uri mugari woruwa kana kuti nyika. Kana usati, hofisi ingapfuudzira shoko rako kumumiriri akakodzera kana kuti kugovera mhinduro yakapfava inotsanangura chiremera chadzo. Nokuda kwamakemikari akabvumikiswa, shoko rinosainwa nenhau yenhau ye(jekiseni), dzidzo, kubuda munyika, zvichingodaro.
Iyi nzira inoita kuti mahofisi akwanise kunyora mashoko akawanda avose panhau huru. Mahofisi akawanda anoshandisa zvikamu zvesoftware zvakatsaurirwa pa dzimwe nguva. Directus[ kana kuti zvigadzikiso zvakafanana zvisingashandisi musoro zveCMS (*tokutarisira zvinyorwa zveCommunity netsamba. Masangano aya anobatsira vashandi vanoona nokukurumidza kuti vanhu vangani vakanyora nezvepepa renhau uye kuti zvinofungwa nevoruzhinji.
Somuenzaniso, Imba yenhevedzo yewebsite yaVamiririri inogovera nhungamiro pamusoro pokuonana nomutezo wako, uye mahofisi akawanda anobudisa mitemo yawo amene yokuonana. Hofisi yakaisvonaka icharonga batano iri yose, kuchikuita kuti kubvire kuti mumiriri anzwisise mirangariro youswa pakutarira.
Mhinduro Yokutanga: Kuziva, Tsamba Dzakare, uye Mhinduro Dzomunhu Oga
Mhinduro yokutanga yaunogamuchira ingasiyana zvikuru. Mahofisi akawanda anotumira tsamba yokubvuma inodzorwa mukati mezuva rimwe kana kuti maviri. Uku hakusi kudzingwa; isimbiso yokuti shoko rako rakanyorwa. Panhau dzenguva dzose, ungagamuchira tsamba yefomu inotsanangura chimiro chedare panhau yacho. Nepo idzodzi dzichinzwa dzisi munhu, dzinoratidzira murangariro wako wave uchiverengwa.
Nokuda kwemibvunzo ine udzame zvikuru() zvikurukuru iyo inobatanidza basa rokutonga, zvakadai sezvinetso namasangano ehurumende . Vakadzi vachada kupindura nenzira yakananga. Kupindura kwenhau kunowanzonyorwa nanyanzvi yemibato uye kungakumbira mashoko akawanda kana kuti mapepa. Kana shoko rako rakasiana zvikuru kana kuti kumutsa pfundo idzva, vashandi vanganyora mhinduro yetsika iyo inogovera itiro itiro kuitiro hanya dzako chaidzo.
Mazana evamiririri vehurumende paanonyora papepa rimwe chete vachishandisa mashoko avo, hofisi yacho inonyora mashoko acho uye ingachinja zvayaireva kana kuti kuwedzera kuedza kunyora mashoko okunyora.
Chinoitika Pashure Pokugamuchira Kwokutanga
Mabasa Akakura Nokuwanda
Kana shoko rako rangotemwa, ringawedzerwa kumutevedzeri wemitemo (LA) uyo anofukidza nzvimbo yemitemo yakafanira. LA inonzvera nhau yacho, inonzvera vhoti dzemisi ichangobva kupfuura iyi, uye inohwirudzura mapfundo okutaura anobva kuutungamiriri hwebato. kana shoko rako rinobatanidza nhau yomunhu oga inogombedzera kana kuti muenzaniso womunzvimbomo, LA ingaridzora nokuda kwengwariro yomumiriri.
Mumahofisi akawanda, mukuru mukuru wavashandi kana kuti mutungamiriri wemitemo anoona kupfupikiswa kwevhiki nevhiki kwetsamba dzinobatanidzwa. Idzi rondedzero dzinosimbisa nhau shanu dzapamusoro netsigiro yemambure kana kuti chishoro zvinoratidzwa. Iyi mashoko anopesvedzera zvakananga kuti mumiriri anopa sei nguva nengwariro. Somuenzaniso, kuwedzera kwemaemail pamusoro pechinjo inokarakadzwa yenzvimbo inogarwa kunogona kutungamirira kumusangano woruwa kana kuti kubudiswa kwamapepanhau.
Tevedzera Zviito: Kunzvera, Kunzvera, uye Kutama Kwomutemo
Kukurukura newe kunogona kuita kuti uite zvinhu zvakawanda:
- Tsvakurudzo: Hofisi ingakumbira mushumo kubva kuCongregational Research Service (CRS) kana kuti munzveri wehurumende wezvomutemo. Vangabvunzawo mapoka ezvemari kana kuti nyanzvi dzedzidzo.
- [[FT:0] Kukurukurirana: Mumiriri angakurukura nhau yacho mumisangano yebato, misangano yedare, kana kuti mapoka anoshanda asina kurongwa. Shoko renyu rinova rutivi rwoufakazi hwekurukurirano idzodzo.
- [ Kutsigira kana kuti co gradosponship: Kana chirevo chikuru nechinopfuurira chikasunda nokuda kwegweta, mukuru mukuru angasuma kana kuti kuisa mutemo wecophrosponsor. Nenzira inopfuura, kana masangano akawanda achishora mutemo, mukuru mukuru angasarudza kuvhota nai kana kuti kupa gadziridzo.
- Public explorence: Pekicha yako inganyandura horo yetaundi, nyaya inonyorwa mupepanhau, kana kuti nzvimbo inobudiswa zvinobudisa nhau. Vakuru vakuru vanowanzosimbisa kuitira hanya kwechikamu chamasangano kuti varatidzire kudavira.
Nguva dzedavidzo dzinosiyana zvikuru. Kutaura kwakapfava kwomurangariro kungagamuchira mhinduro mukati mamazuva mashomanene. Basa rokuita zvokuburitsa chikwereti rakakomba(* kufanana nokushanda kwevhisa kana kuti chinetso neVeterans Administration(chinotora mavhiki kana kuti mwedzi. Ikoko hakurevi kuti hapana chinhu chiri kuitika; vashandi vari kushanda kupfurikidza nesonganiro dzamasangano nemikoto yebhureaucrates.
Kuchinja Kungaita Inzwi Rako Chirongwa uye Chisarudzo
Simba Rokukurukurirana Kusingaperi
Vakuru vakuru vanoratidzirwa vanotsamira pakunzvera, horo dzetaundi, uye onano yakananga kuti vaone murangariro wavanhu. Pakati paidzodzi, ndimamwe amanyuko anovimbwa zvikurusa emhinduro[. Tsamba imwe inogona kurambwa, asi kurira kwenguva refu kwekurukurirano kuvanhu vazhinji kunogona kubvisa Overton Window.
Nhau inopa mienzaniso yakawanda. Nhimbe ya2017 yeBhuku reAffordble Care Act yakabatanidza mamiriyoni enhetembo nemaemail. Mitezo yakawanda yeCongress yakadudza kuwanda kwekusvika kwezvimwe zvinhu sechikonzero chikuru chaipesana. Muhurumende, dzvinyiriro yakafanana yakauraya kana kuti yakachinjwa zvikwereti zvine chokuita nokusatora rutivi mune shamhu, kudzora pfuti, uye mitemo yezvakatipoteredza.
Kunyarara kunogona kunzi kubvumira. Vakuru vakuru pavanongonzwa vanhu vashoma, vangabvuma kuti mashoko anenge ataurwa anenge achitaurwa nenzwi ravo anenge achibvumirana. Ndokusaka kunyange tsamba pfupi ichiti “Ndinotsigira mutemo uyu” kana kuti“ Ndinoshora kugadziriswa kwenyaya. Inzwi rako rinowedzera kurema.
Chisarudzo chepaDare Nepamapuranga
MaBrills haasati ava mitemo muchinhu chakashaikwa. Anopfuura nomumatare umo mitezo inotara mutauro. Mukati momuitiro iwoyo, vashandi vangaunza tsamba dzakafanana kuti vakwikwidzire kana kuti kupesana negadziriro yakati. Mumiriri angataura kuti, “Hofisi yangu yagamuchira maemail 500 vhiki ino pamusoro pekugadziridzwa kwevashandi vapamusha wavanochengeta, uye 90% yavo vanoshora mutauro wazvino.” Korogiramu iyoyo inogona kuchinja marongedzero anoita dare.
Pauriri, mitezo inowanzotaura nhau dzinodzokororwa dzinobva kuvakwapa. “idzi shamwari yepamwoyo” tsamba namashoko apauriri rutivi rwechinyorwa chavose uye zvinogona kupesvedzera mitezo isina kunyorwa. Kana wakagoverana nhau yomunhu oga inogombedzera, inganokorwa mu [ Conrogional Record.
Migumisiro Yenguva Refu: Kuvaka Ukama uye Kuzvidavirira
Kuonana kunodzokororwa, kwokufunga kunovaka ukama nehofisi. Apo vashandi vanoziva zita rako kubva kuvasonganiri vanoverengeka vasina mufungo, vangaisa mashoko ako enguva yemberi pakutanga. Ikoku ndokwechokwadi zvikurukuru nokuda kwavatungamiriri vomunzvimbomo (mitezo yedare yeguta, meya, vatambi vechikoro vanovimbwa naro (vane zvikamu zviduku zvemibatanidzwa yakananga zvikuru).
Uyezve, vakuru vakuru vanoziva kuti vavhoti vanoyeuka pabhokisi revhoti. Muitiro wenguva dzose wokufuratira itiro hanya dzeboka unogona kutungamirira kudenho huru kana kuti kurasikirwa musarudzo yavose. Kuzvidavirira kunovakirwa mugadziriro, uye shoko riri rose rinosimbisa kariro yokuti vamiriri vanobatira vanhu, kwete fariro chaidzo.
Masangano akafanana ne USA.gov anogovera zvishandiso zvokuwana vakuru vakuru vako ndokunzwisisa muitiro wemitemo. Kuzvirovedza umene nezviwanikwa izvozvo kunowedzera kushanda kwako.
Zvirongwa Zvokukurukurirana Zvinobudirira Zvinoguma Nemigumisiro
Ziva Audition Yako: Federal vs. State v.
Mutoo unosiana zvichitsamira pamwero wehurumende. Vakuru vakuru vehurumende vanoita nenhau dzenyika dzakadai semari inotsigirwa nemauto uye muitiro wokubuda munyika. Hurumende inobata nemari yedzidzo, zvokufambisa, uye mirau yebhizimisi. Vakuru vakuru vomunzvimbomo vanoita zvisarudzo pamusoro pokuronga nzvimbo dzokugara, mapurisa, uye nzvimbo dzavose.
Nzvera website yevakuru vakuru kuti uone migove yavo yedare namavhoti achangobva kuitwa. Revera nhamba chaiyo yemhaka (mutoo, H.R. 1234 kana kuti S. 567) kana kuti mutemo womunzvimbomo. Ikoku kunoratidza kuti waita basa rako rinoitirwa kumba uye unoita kuti shoko rako rive rakavimbika zvikuru.
Ronga Shoko Rako Nokuda Kwetapuro Hurusa
Tevedzera idzi nhungamiro kuva nechokwadi chokuti onano yako yakatanhamara uye inorangarirwa zvakakomba:
- Iva akajeka uye apfupi: zarura nechinangwa chako. Muenzaniso: “Ndiri kunyora kukukurudzira kuvhotera EHO paImba Bill 2001 kuti uvandudze kusvika kwakafara munharaunda dzomumaruwa.” Hurumende inopa chinyorwa chimwe paemail.
- Roveranai mienzaniso chaiyo: Kugoverana kuti nhau yacho inotapura sei upenyu hwako, bhizimisi rako, kana kuti nzanga yako. Chibvumirano chomunhu oga chinoita kuti nhau yacho ive chaiyoiyo nokuda kwavashandi navamiriri. “Bhizimisi rangu duku harigoni kuwana Internet yakavimbika, iyo inondidyira $5 000 pamwedzi mukutengesa kwakarasika.”
- Tevera: Kana ukagamuchira fomu risingatauri pfundo rako, tuma kukumbira kwakapfava nokuda kwetsananguro huru. Dzimwe nguva shoko rechipiri rinonyandura mhinduro yakarongwa zvikuru.
- Iva anoremekedza uye shasha: Dzivisa tyisidziro, zita rinoshevedzera, kana kuti mutauro wamasimba masimba. Mashoko okushatirwa anowanzoratidzirwa sechiratidzo kana kuti kufuratirwa. Ruremekedzo runokoka kurukurirano inovaka uye runowedzera bviro yokuti murangariro wako unorangarirwa.
- Karo yako: ESpecing kupfurikidza nokubatanidza kero yako yakazara yomugwagwa. Mahofisi akawanda haasati achizoronga mashoko asinawo.
Sarudza Nzira Yakakodzera Yokukurukurirana Nayo
Hadzisi nzira dzose dzakaenzana:
- Email: Kukurumidza uye kugona kutevedzerwa. Mahofisi mazhinjisa anosarudza mafomu ewebhu kana kuti email yakananga. Shandisa chimiro chiri pawebsite yehurumende kana iripo.
- [[[FT:0] Phone:[ zvakanaka nokuda kwenhau dzokukurumidzira kana kuti apo unoda kutaura zvakananga kumutezo wevashandi. Iva akagadzirira kusiya foni pfupi ine zita rako, kero, uye kukumbira kwako.
- [ Tsamba dzeposi: asi kazhinji kazhinji dzinorava nokungwarira zvikuru nemhaka yenhamburiko inobatanidzwa. Inobetsera nokuda kwezvinyorwa zvenhau zvine udzame.
- Shanyo dzeIngradeperson: Mutoo une simba zvikurusa. Ronga kurangana nehofisi yoruwa kana kuti kupinda horo yetaundi. Bvuma kurukurirano dzinovaka ukama uye dzinobvumira kurukurirano huru.
- [[FT:0] Sacial : Paripo, haishandi zvikuru nokuda kwenhau dzine udzame. Ishandise zvikurukuru kusimudzira kuziva, ipapo tevera kupfurikidza nemikoto yapamutemo.
Nokuda kwezano rakawanda pamusoro pokuva anoshanda, Common Createm [ sangano rinogovera nhungamiro pamusoro penzira yokuita nayo kuti inzwi rako rinzwike muhurumende.
Kugadzirisa Zvinetso Nehurumende
Basa rinokosha zvikuru rehofisi yemukuru mukuru akasarudzwa nderokubatsira vamiririri kuti vaende kunzvimbo yehurumende, hurumende, kana kuti inzvimbo inoshandira hurumende.
Vashandi vematare muhofisi dzoruwa vanorovedzwa kuonana nesangano rakakodzera panzvimbo pako. Vane ushamwari hwakatsaurirwa paSocial Security Administration, Department of State, Department of Veterans Affairs, uye mamwe masangano akawanda.
Kushandisa iri basa nenzira inobudirira:
- Kokorodza mapepa ose akakodzera (nhamba dzezvikamu, misi, kunyorerana tsamba).
- Pedzisa fomu rekubudisa zvinhu pachivande (kakawanda rinowanika pawebsite yemukuru - mukuru wacho).
- Ivai nomwoyo murefu — kurovedza muviri kunogona kutora mavhiki, asi mwero wokubudirira wakakwirira.
Mirangariro Inozivikanwa Navose Pamusoro Pevakuru Vakuru Vanoonana
“ Mashoko angu mamwe chete haana basa.”
Mashoko ose anotaurwa. Nhamba dzinoita zvisarudzo.
“ Staff anondifuratira kana ndisina zita rokuremekedza.”
Vashandi vanorovedzwa kubata mubatanidzwa uri wose noruremekedzo. Vanoziva kuti manzwi euswa (hó vadzori) hwusati huri hwaro hwokuzvidavirira kwedemocracy.
“ Kana ndikasawana mhinduro yomunhu oga, havana kuirava.”
Mahofisi akawanda anoshandisa matura kuti achengetedze zvinhu asi achingonyora pfungwa. Shoko rako raverengwa, kunyange kana mhinduro yacho yatevedzerwa.
“ Kuonana nemukuru mukuru kupambadza nguva.”
Kubatana kwekodzero dzevanhu, kudzivirira mhoteredzo, uye kuenzana kweroorano zvose zvaitsamira pavanhuwo zvavo vaitaura nevamiririri vavo vachitaurazve.
Kuchinja Kuri Kuita Kukurukurirana Kunoitwa Neruzivo Rwokugadzira Zvinhu
Mahofisi azvino uno anoshandisa kutarisirwa kwoukama kwakaoma kugadzirwa (CRM) . kazhinji kazhinji kuvakwa pamaturusi akafanana ne Directus(Kubata nyorerana pamwero. Mamitengi aya anoisa nhevedzano, nguva dzedavidzo dzenzira, uye kugadzira mishumo. Nokuda kwamaCRM, ikoku kunoreva kuti shoko rako ringangova rinogadzirwa nokukurumidza zvikuru uye nguva dzose kupfuura zvaringadaive yakaita makore gumi apfuura.
Pavhoti inoitiranwa nharo, mumiririri anogona kuongorora matsamba emangwanani kuti anzwisise kuti vanhu vavanoshandira vari kupi.
Zvisinei, tsamba inonyorwa zvakanaka ichibva kumunhu chaiye ichiri kunzwika kupfuura tsamba inobva kunhimbe huru.Nhau dzomunhu oga nemienzaniso zvomunzvimbomo hazvigoni kutsiviwa nealgorithm.
Kudzidza zvakawanda pamusoro penzira iyo mahofisi ehurumende anoita nayo gadziriro dzawo dzekurukurirano, unogona kurava pamusoro pebasa rawo pa Directus, chikuva chinoshandiswa namasangano anoverengeka ezvikamu zvavose kutarisira zvirimo nemashoko.
Mifungo Yokupedzisira: Inzwi Rako Idzviro Youtongi Hukuru
Kuonana navakuru vakuru vako vakasarudzwa hakusati kuri chiratidzowo hacho chokufananidzira. Icho chinhu chakananga, chinoshanda chokupesvedzera. Kunzwisisa muitiro womukati(wn triage, tsereso yavashandi, mashoko enzwisiso, uye simba remitemo) zvinokubatsira kuita mashoko anodzorwa noruzha. Kana uri kunyora pamusoro pekugadzirwa kwemugwagwa kwomunzvimbomo kana kuti gweta renyika, onano iri yose inowedzera kuruvara rwemifungo yavose inodzora.
Mumiririri wako anokushandira, uye vanofanira kunzwa kwauri kuti uite basa ravo zvakanaka. Nguva inotevera pauchava nechinetso, nyora tsamba iyoyo, shanyira shanyo iyoyo, kana kuti purogiramu. Rwendo rweshoko rako rune simba rokuchinja ndangariro nemitemo.