Table of Contents

Ukwazisa: Isizathu Sokuba Kube Nengxaki Yonxibelelwano Kumaziko Oorhulumente

Kuluntu ngokubanzi, ingxaki ayilocelomngeni lokusebenza kuphela olusebenzayo . Kuluvavanyo lokuthenjwa lumaziko. Xa intlekele yemvelo, ungxamiseko lwezempilo yoluntu, ukukhutshwa kokhuseleko lwekhompyutha, okanye ihlazo lobunkokeli lityhilwa, onke amazwi nezenzo ezivela kumbutho karhulumente. Uluntu lulindele ukuba ngokukhawuleza, ngokuchanekileyo, nangokunonxibelelwano olunemfesane. Ukungakwazi ukudlulisela intelekelelo ethatha iminyaka emininzi, ukuphembelela ipetroli, kwaye kwenza umgudu wokuphendula uzenze zibe nzima.

Amasebe karhulumente asebenza phantsi kweengcinezelo ezahlukeneyo ngexesha leengxaki. Kufuneka asebenzise imiqathango esemthethweni enjengemithetho ye-ofele (umz., i-HIPAA e-U.S.) kunye neemfuno zeerekhodi zikawonke-wonke (umz. FOIA), elungelelaniswe kumgangatho ohlukahlukeneyo karhulumente, kunye nokuphendula abaphulaphuli abahlukeneyo abaneemfuno ezahlukeneyo. Iqhinga elisebenzayo lonxibelelwano aliyo emva kokucinga ukuba ``ilungu elingundoqo lolawulo longxamiseko elinokusindisa ubomi, ulungelelwaniso, nokugcina ulungelelwaniso lwentlalo phakathi korhulumente nabemi.

Olu khokelo lwandisiweyo lunika iindlela ezisebenzayo kumaziko onxibelelwano lukarhulumente ukuze ayile, asebenzise, acoce imigudu yonxibelelwano yengxaki. Ukusuka kwimigaqo esisiseko ukuya kwizixhobo zobugcisa kunye nohlalutyo lwasemva, ezi ndlela zisebenza nakweyiphi na intlangano kawonke-wonke elungiselela oko kungalindelekilenga.

Ukuqonda Kuphazamisa Unxibelelwano Kummandla Karhulumente

Unxibelelwano lwengxaki kurhulumente lubhekisela ekusasazeni ulwazi ngabom nangendlela elungelelanisiweyo ngexesha longxamiseko, iintlekele, okanye iziganeko eziphawulekayo ezisongela ukhuseleko lukawonke-wonke, udumo, okanye ukuzinza kwemibutho. Ngokungafaniyo nonxibelelwano lwabucala lweengxaki zamaqela, oludla ngokugxininisa kwisidima sodumo nexabiso elibi, unxibelelwano lwengxaki karhulumente luyimbopheleleko yokunikela uncedo kuluntu. Injongo yalo ephambili kukukhusela impilo, ukhuseleko, kunye nentlalo-ntle ngoxa lugcina ukubonakala nokuziphendulela.

Izibonda ziphezulu ngokwemvelo kumasebe karhulumente. Amanyathelo angakhokelela ekuphaphazelekeni kwabantu, ukuphulukana nobomi, okanye ukurhoxa kolawulo-mpumlo okuthabatha ixesha elide. Ngaphezu koko, abanxibelelani norhulumente kufuneka balwe nemeko-bume yezopolitiko ezahlukeneyo, iingcinezelo zobupolitika, nomjikelo weeyure ezingama-24 weendaba. Ukuqonda ezi zinto zikukuthatha inyathelo lokuqala ekwakheni isiseko sonxibelelwano lokwenene nesomeleleyo.

Umahluko Ongundoqo Phakathi Korhulumente Noweehlelo Zabucala Unxulumano

  • Abaphulaphuli ababalulekileyo: Abahlali, nabagcini-mali endaweni yabathengi okanye abanikeli.
  • Imisebenzi yethala leencwadi, imisebenzi yentlanganiso, kunye neemfuno zenkqubo ezifunekayo.
  • [[UMTL: 0] Isantya sokwenza intengiselwano: Ngokufuthi ucothoza ngenxa yentsalela yemvume yebureaucrates.
  • Ityala: elinokuphendula ngokuthe ngqo kumagosa anyuliweyo kunye noluntu, hayi ibhodi nje.
  • [[UMTL:0] ummiselo wemiqathango: Imida yoqingqo-mali kunye nabasebenzi xa bethelekiswa neenkampani ezinkulu zabucala.

Ukubona ezi ngxaki zingafaniyo kunceda amaqumrhu alungelelanisa iinjongo zawo zonxibelelwano lweengxaki kwinkonzo kawonke-wonke. Umzekelo, isebe lezempilo eliphendulayo xa kuqhambuka isifo kufuneka lilungelelanise izilumkiso ezikhawulezileyo nemfuneko yeziphumo eziqinisekisiweyo zelebhu kunye nokusebenzisana.

Imigaqo Yomthetho Karhulumente Onempumelelo Iphazamisa Unxibelelwano

Le migaqo ilandelayo isisiseko sobuchule bokunxibelelana obuthembekileyo obuneengxaki.

Ukucaca Nokuthembeka

Amasebe karhulumente kufuneka anike inkcazelo yokwenyaniso naxa ingamkelekanga. Ugcino-lwazi oluphonononga umngcipheko, okanye ukushiya izibakala ezaziwayo kuphelisa ukuthembeka. Unxibelelwano olucacileyo luquka ukuvuma oko kungekabikho nokucela ukwabelana ngohlaziyo njengoko ulwazi olutsha lufumaneka. CDC's CERC (Cris & Uthungelwano lwengozi ye-Emergency) ulwenzeko [ lugxininisa ukuba ukunyaniseka kuyeyona ngxaki ibalulekileyo ekulondolozeni ukuthemba.

Isantya Nocoselelo

Kwingxaki, umyalezo wokuqala usoloko utshintsha uluvo lukawonke-wonke. Ukulibazisa kuvumela amarhe kunye nenkcazelo egqwethiweyo ukuzalisa iphupha. Noko ke, isantya asimele sifike ngamaxabiso achanekileyo. Uqheliso oluqhelekileyo kukukhulula uchazo olufutshane, oluqinisekisiweyo kwiyure yokuqala, lulandelwa luhlaziyo oluninzi njengoko kuqinisekisiwe. Olu "lokuqala, ngokukhawuleza, nenyaniso" indlela inconyelwa yimibutho enjenge Ikhutshelwa kweyokhuseleko lwasekhaya.gov[FLT]

Ukungaguqu-guquki Ngaphaya Kwayo Yonke Imijelo

Uwonke wonke uza kudibana nemiyalezo yombutho ngenkomfa yemibutho eshicilelayo, i-website, kunye nemibutho yamaqabane. Iingxelo ezitshintsha-tshintshayo ```iindlela ezingqubanayo' okanye inyani") ukudideka kunye nokukrokrela. Umyalelo ophakathi wemvume yomyalezo uqinisekisa ukuba yonke ingeniso ivakalisa ulwazi olungundoqo olunye. Ukungaguquki kwakhona kuyasebenza kwimiba: abameli kufuneka bagcine ezolileyo, ulwimi lomzimba olunegunya kwaye baphephe izenzo okanye izimbo eziphikisanayo.

Uvelwano Nemfesane

Abantu abakwimeko yamanqam badla ngokoyika, ukulila okanye ukudimazeka. Unxibelelwano lukarhulumente kufuneka luzivume ezi mvakalelo ngaphambi kokuveza izibakala. Ingxelo eqala ngo "Siqonda ukuba eli lixesha elinzima" okanye "Sinenkxalabo" yakha ubuhlobo kunye nemiqondiso yokuba umbutho ukhathalela. Ulwazelelelo asibobuthathaka; sisixhobo esiluncedo esinciphisa umsindo kawonke-wonke kwaye sinyusa ukukulungela ukulandela ukhokelo lwasemthethweni.

Ukulungiselela

Unxibelelwano lwengxaki alunakusungulwa ngomzuzu. Iinkonzo kufuneka ziphuhlise, zivavanye, zihlaziye rhoqo iiplani zonxibelelwano, abathethi, kunye nokugcina isikhokelo esilungele ukusetyenziswa kwiimeko eziqhelekileyo (iintlekele zendalo, iikhompyutha, iingozi zempilo kawonke-wonke). I-Federal Emergency Management Agency (FEMA) inika ubuncwane obuninzi kunxibelelwano olulungiselelwe unxibelelwano olulungiselelwe amaqabane karhulumente.

Ukuvelisa Icebo Lonxibelelwano Eliphazamisayo

Isicwangciso esibhaliweyo, esinamachaphaza ngundoqo yisiseko sayo nayiphi na impendulo esebenzayo. Kufuneka sibe nenkcukacha ezaneleyo zokukhokela isenzo kodwa sithambe ngokwaneleyo ukuqhelanisa nemeko ethile. Ngaphaya zizinto ezibalulekileyo eziqukiweyo kwisebe ngalinye likarhulumente.

Umngcipheko wokuvavanywa kwemiboniso

Qalisa ngokuchaza ezona meko zinokwenzeka kwicandelo lakho lentlekele: isikhukula sesixeko sonxweme, isifo esihlasela isebe lezempilo, uphulo logcino-lwazi lolwahluko lwe-IT, okanye ukurhoxa kolawulo lwesikhundla esinyuliweyo. Kwimeko nganye, imaphu kubaphathi-mathiriyeli, uhlobo lwenkcazelo efunekayo, kunye netsheyina lokwenza izigqibo. Olu qeqesho lutyhila izithuba kubuchule bangoku kwaye lwabela abanikeli bemali.

Umyalezo Ophumayo

Kwimeko nganye yentlekele, yenza iimaphu ezichaza imbali esembindini, inkxaso, kunye nemibuzo elindelweyo. Imiyalezo kufuneka ilungiselelwe abaphulaphuli abahlukeneyo: uluntu ngokubanzi, abasebenzi, amajelo eendaba, amagosa anyuliweyo, kunye nemibutho yamaqabane. Abaphulaphuli ngamnye bafuna umgangatho owahlukileyo wenkcukacha kunye nomjelo. Umzekelo, abasebenzi bangaphakathi bangafumana ingxelo eyimfihlo, ngelixa uwonke-wonke efumana izilumkiso zokhuthuzo kunye nezibonelelo zezentlalo-ndaba.

Ubuchule bokusetyenziswa kwezixhobo kunye nobuchule besiqhagamshelanisi

Yazi yonke imijelo yonxibelelwano ekhoyo: shicilela iingqungquthela, iiwebsite ezisemthethweni, amaqonga oluntu (i-Twitter/X, Facebook, i-Istagram, i-Secodood), iinkqubo zokuphaphamisa (umz., i-Am/FM kanomathotholo we-Gama e-Imeters, unomathotholo wengingqi wengingqi yobulali, oshicileleyo, kunye nee-mbutho. Ukumisela umthetho wokusebenzisa umjelo ngamnye, kuquka nonegunya lokuposa uhlaziyo nomthamo oza kuhlaziyeka kaninzi.

Indima, Iimbopheleleko Negunya Lesigqibo

Lichaza ngokucacileyo iqela lonxibelelwano lobunzima: ummeli okhokelayo, umbhali wento equlethweyo, umphathi wezentlalo, imonitha ye-media ye-media, kunye nomphathi wezonxibelelwano wezomthetho. Chaza ukuba ngubani ovumela imiyalezo ngaphambi kokukhululwa, ingakumbi xa kubandakanyeka imibandela engokwasemthethweni okanye esebenzayo. Kumaziko amakhulu, achaza unxulumano lwengingqi okanye lwamaziko ukuqinisekisa ukulungelelaniswa kweeyunithi. Ijelo lomyalelo kufuneka libhalwe lize liqheliswe.

Isalathisi somsebenzi wePhondo

Unxibelelwano olunempumelelo lufuna utyalo-mali kwizixhobo zokuhlola, uqeqesho lwezixhobo zezixhobo zekhompyutha, kwaye mhlawumbi nokulondoloza ulwalamano namaqumrhu onxibelelwano lukawonke-wonke. Ukuxhasa ngemali ukwenzela izikhokhelo zongxamiseko, ulawulo lwezentlalo-ntle yezonxibelelwano, kunye neenkonzo zokuguqulela abantu abangeyosiNgesi abathetha isiNgesi. Kwanamaqumrhu amancinane anokuxhobisa ngesisa okanye aphantsi izixhobo ezifana neGoogle Alers zokujonga amajelo kunye neCanva ukuyila ngokukhawuleza ukuzoba nengcaciso.

Ukwakha Nokuqeqesha Iqela Lonxibelelwano Oluneengxaki

Ukuqeqesha nokuncedisana kwamaqela kuzisa iingenelo xa kufike intlekele yokwenene.

Ukukhetha Isithethi Esifanelekileyo

Umlawuli ofanelekileyo uyathembeka, uzolile phantsi kwengcinezelo, kwaye unolwazi malunga nombandela ongundoqo kunye nemigaqo yombutho. Kufuneka aqeqeshelwe ukusingatha imibuzo enobutshaba, ukuphepha ukuqiqa, nokuhlala kwisigidimi. Kwimiba emikhulu, uqwalasela ukuyila abameli abaninzi abathetha abantu okanye abathetha iilwimi ezahlukeneyo, kodwa qinisekisa ilizwi elinye elikhokelayo lihlala lithe tye ukwenzela umanyano lwamajelo eendaba.

Uqeqesho lwemfaniso yezixhobo zezixhobo zokuthengisa nokugula

Yenza imithambo eqhelekileyo ephezulu kunye nemfaniso epheleleyo apho iqela lonxibelelwano lobunzima kufuneka liphendule ngexesha lokwenene. Imfaniso zityhila ubuthathaka kucwangciso, iphuculo umanyano lwezihlunu, kwaye yakha inkumbulo yezoqobo. Sebenzisa iimeko ezizizo, kuquka izinto ezifana nenkcazelo ephosakeleyo yezentlalo, iintatheli ezinobundlobongela, kunye namaphepha avuzayo. Emva kokuqhelisa, imithambo nganye ibamba i-debrief ukuthatha izifundo ezifundiweyo.

Umanyano namaqela asebenzayo nasemthethweni

Abanxibelelanisi kufuneka bahlale ecaleni kwemisebenzi, kwamaqela enkqubo ngexesha lengxaki. Indlela edibeneyo ikhokelela ekulibaziseni nasekungathembini. Ukumisa iziko lemisebenzi yamalungu okanye isebe lenkqubano apho onke amaqela anxulumeneyo anokubelana ngenkcazelo yokwenene. Uhlolo olusemthethweni lusoloko luyimfuneko, kodwa kufuneka lulandelelwe: luchaza umntu oqonda ungxamiseko lonxibelelwano olungxamisekileyo ukukhulula imvume yolwamkelo.

Impilo Yengqondo Nokuhlala Ukhululekile Kwabantu Abanxibelelanayo

Ukusebenza ngexesha lonxibelelwano olunzima kubangela uxinezeleko. Amalungu eqela asenokuba nentlungu yesibini, adinwe engqondweni nasemzimbeni okanye adimazekweni ngokwemilinganiselo yokuziphatha. Iinkqubo zongxamiseko kufuneka zinikezele izinto ezifana nokucebisa, ucwangciso lokutshintshana ukuze kuthintelwe ukudinwa, kunye nenkcubeko evulekileyo apho abasebenzi banokuthetha izinto ezibaxhalabisayo.

Izixhobo zamanani ezigudileyo kunye nezixhobo zonxibelelwano

Iiplatfomu zamanani ziye zaguqula unxibelelwano lweziphene, lunika amathuba nemigibe. Amasebe karhulumente kufuneka azisebenzise kakuhle ngeli xesha elawula iingozi ezifana notshintsho lwemithetho-siseko.

Uphando lwexesha lokwenene kunye nolwazi lwemeko

Sebenzisa izixhobo zokuphulaphula intlalo (umz., Hootsuite, Suppo Social, Brandwatch, okanye i-free TweetDeck) ukuqwalasela amagama ayintloko, i-hashtags, kunye neengxubusho ezinxulumene nemeko yengxaki. Ukufunyaniswa kwangoko koburheyi obuvelayo kwenza ukuba umbutho uphendule ngokulungisa ngaphambi kokuba uhambe ngentsholongwane. Kwakhona uqwalasela iindaba zesithethe kunye nemijelo yezoburhulumente ukugcina umfanekiso opheleleyo.

Ukusabela Ngokukhawuleza Kumaziko Onxibelelwano

Ngexesha lengxaki, uthetho lwezentlalo ludla ngokuba yindawo yokuqala ejongwa ngabemi. Izicwangciso kufuneka zivavanye iseti ye-hashtags (umz., #Hurricane Response, #PublicHealthalert) kwaye zisebenzise rhoqo. Okubonakalayo /iinfographics, iimephu, iividiyo", iividiyo zenza okungcono kunezithuba zombhalo kuphela. Qwalasela ukusebenzisa ii-tubets ngolwazi olunzima, kwaye jika kwintetho ukunqanda ukunqanda ukuva i-fleeam kunye nokuququzelisa. [[FLT:] [DT:]

Ukulawula Inkcazelo Ephosakeleyo Nenkcazelo Engachananga

Inkcazelo yobuxoki isasazeka ngokukhawuleza kunenyaniso ngexesha leengxaki. Iinkqubo zelifa lemveli kufuneka zisebenzise indlela esetyenziswayo: zikhuphe iintsomi eziqhelekileyo ngqo kumajelo asemthethweni, iqabane lenkokeli ezithembekileyo zoluntu ukukhupha isigidimi esichanekileyo, kwaye zisebenzise iindlela zokulungisa imbali ezichaza isizathu sokuba amarhe abubuxoki kunokuba nje achaze ukuba ayiyonyaniso. Kuphephe ukuphinda intelekelelo yobuxoki kwimixholo ephambili okanye kwiingcaphulo ezinokucatshulwa, njengoko oko kunokuyikhuthaza.

Ufikelelo kunye nonxulumano lwamanani

Qinisekisa ukuba konke okuqulethwe ngamanani kulula ukufumaneka: kuquka umbhalo we-alt ukwenzela imifanekiso, unika iinkcazelo zeevidiyo, kwaye unika uguqulelo kwiilwimi ezithethwa ngamalungu abalulekileyo oluntu. Sebenzisa imigaqo yolwimi olucacileyo (umz., jolisa kumgangatho webanga lesi-6/8 lokufunda) ukwenza ulwazi luqondeke ngapha nanga komgatho wemfundo. Uvavanyo luqulathe amaqela ajolise ekujoliseni okanye abameli bebutho phambi kwengxaki yokwahlula izithethe okanye iilwimi.

Ukunxulumana Noluntu Ngexesha Lengxaki

Ingxaki yonxibelelwano ayikho yindlela enye yosasazo; yingxoxo. Umanyano loluntu lwakha ukuthembana kwaye lunika ingxelo eluncedo ephucula ukuphumelela kokuphendula.

Ukuphulaphula Nokuvuma Izinto Ezixhalabisa Uwonke Wonke

Iziqhagamshelanisi ezikhethiweyo (iilayini ezishushu ze-imeyili, i-imeyili, i-media yonxibelelwano engqalileyo imiyalezo yoluntu, amagqabaza kawonke-wonke) apho abemi banokubuza imibuzo okanye bavakalise inkxalabo. phendula ngokukhawuleza, nokuba impendulo yi "Asazi okwangoku, kodwa siza kukuhlaziya." Uvumo olulula lunciphisa ukudimazeka kwaye lubonise ukuba isinikezeli siphulaphule.

Ukusebenzisana nee-interdiadia ezithenjiweyo zasekuhlaleni

Imiyalezo karhulumente isenokungaqiniseki kwezinye iindawo. Ukusebenzisana neenkokeli zonqulo zasekuhlaleni, imibutho engafumani ngeniso, inkcubeko, kunye namaqela asekuhlaleni ukudlulisela inkcazelo. Ezi zigidi-ndaba zinika abantu intembelo kwaye zifikelela abaphulaphuli abanokuphoswa yimijelo esemthethweni. Zibonelele ngeezixhobo ezineencam zokuthetha ezilungele ukusetyenziswa, iividiyo, kunye nemizobo.

Iintlanganiso Zasesidlangalaleni Nezingxungxo

Zigcine rhoqo iingqungquthela zamaphephandaba kwaye, apho kunokwenzeka, iintlanganiso zeholo yedolophu (ngomntu okanye ngokubhekiselele). Ezi zicelo zivumela iintatheli nabemi ukuba babuze imibuzo ngqo, zinyanzelisa ukuba isebe liphendule imibandela ekhankanyiweyo. Kwanemibuzo enzima kufuneka iqwalaselwe njengamathuba okubonakalisa ubuchule nokuthobeka. Ukushicilela nokugcina zonke izinto ezifutshane ukwenzela ukubhekisa nokubonakala kwelinye ixesha.

Iitispu ezinika ulwaleko kunye nenkqubela-phambili eqhubekayo

Ngexesha lengxaki, qokelela imipu efana nokufikelela kwisigidimi, amaqondo okuganana, ulwaneliseko lonxibelelwano, kunye nolwaneliseko lukawonke-wonke (uphando lwama-via). Hlola oko kwasebenzayo noko kungasebenzanga. Sebenzisa le nkcazelo ukutshintsha imiyalezo kwimpukane, hayi nje emva kokuba iphelile intlekele. Umzekelo, ukuba iposi ethile yezentlalo-ntle ivelisa imibuzo emininzi, phendula loo mibuzo kuhlaziyo olulandelayo.

Uhlolo lwePosi-Crisris kunye nofundo lobuntlola

Ingxaki ayipheli de isebe liqhube uhlolo olucokisekileyo nophuhliso. Eli candelo lidla ngokutyeshelwa kodwa libalulekile ekukhuleni.

Inkqubo yoHlelo emva- kweSenzo

Qinisekisa bonke abaxhasi abanxulumeneyo ngeentsuku ezingama-30 zesigqibo semeko yentlekele. Sebenzisa ucwangciso lwenjongo olufana nendlela yamva yeNkqutyana (AAR): Yintoni ekwakufuneka yenzeke? Yintoni enyanisweni? Yintoni enokuthi iphuculwe? Ungajolisi kwityala kodwa kwizithuba zenkqubo. Lungisa ingxelo ebhaliweyo enoncomo olunokwenziwa kwaye yabela abanikazi bento nganye.

Ukuphembelela Ukuphumelela Konxibelelwano

Ukulinganisa impembelelo yemigudu yonxibelelwano usebenzisa zombini umlinganiselo kunye nogcino-lwazi oluqulethweyo. Ngaba ukuthobela uwonke wonke imiyalelo yokhuseleko kwanda? Ingaba ulwazi oluphosakeleyo lwancipha njani? Uluntu lwawabeka njani amaqondo okubonisa imbonakalo yombutho? Sebenzisa uphando, amaqela agxininisayo, kunye nohlalutyo lwe-media ukuphendula le mibuzo. Iinkcubeko zangaphandle okanye izinxulumani zezifundiswa zinganika iingqino ezingakhange zichaphazele.

Ukuhlaziya Iindlela Noqeqesho Olusekelwe Kwizifundo Ezifundiweyo

Okufunyenweyo kwicebo lonxibelelwano lobungozi elihlaziyiweyo. Ukuba umjelo othile ungqineke ungasebenzi kakuhle, thatha indawo yawo. Ukuba imiyalezo ethile ibangele ukudideka, iphinde uyibhale. Hlaziya iziganeko kunye nesikhokelo ngokufanelekileyo. Kwakhona ulungiso lwezifundo zesikolo kunye nocwangciso olutsha olubonisa izifundo ezifundiweyo. Ulungiso lweziko lwenkcubeko luqinisekisa ukuba umbutho ukulungele kakuhle ukulungiselela ingxaki elandelayo.

Ukwakha kwakhona ukuthemba uluntu emva

Kwanaxa unxibelelwano lusingathwa kakuhle, ingxaki ingashiya uwonke-wonke ushukuma. Iimeko kufuneka zindulule amaphulo aluncedo okufikelela ngaphandle ````intshukumo ekwakufikelelwa'''.' Izakhono zokuphendula, amatsha - ntliziyo kunye nabokuqala abaphendulayo, kunye nokwabelana amabali okuzinzisa. Ngokuqhubekayo okubonisa ukuba imigudu yokulungisa ixesha okanye utshintsho lwenkqubo, iqinisekisa ukuba umbutho uhlala uphendula emva kwesiphelo songxamiseko.

Isiphelo

Unxibelelwano olunempumelelo lwengxaki asiyonto iphambili kumasebe karhulumente. Kubalulekile ukuba abantu bawaphathise la maqumrhu ngokhuseleko nentlalo-ntle yawo, kwaye acace, anyaniseke, kwaye anxibelelane ngexesha elifanelekileyo yimali yaloo mali yokuthemba. Ngokutshintsha imigaqo yokubonisa ukukhanya, isantya, isantya, ukungaguquguquki, uvelwano, kunye nokulungiselela kuwo onke amanqanaba emisebenzi, amaqumrhu angawalungisa ngentembelo engakumbi nangomonakalo omninzi ombi.

Ukuphuhlisa isicwangciso esibanzi, utyalo kuqeqesho lweqela, ukwamkela izixhobo zamanani, ukuthatha inxaxheba, nokuzingisa ngokuqhubekayo kwimisebenzi yexesha elinye kodwa imisebenzi eqhubekayo. Ukumila kwemeko-bume (ukusuka kwiingozi zekhompyutha ukuya kwiintlekele ezinxulumene nemozulu----(isuka ngokukhawuleza. Iingcali zezentlalo-ntle yoluntu kufuneka zitshintshe kunye nayo, zivumelane neendlela eziqinisekisiweyo kwizinto ezintsha. Ixesha lokulungiselela liphambi kwezandisobo zengozi, hayi emva koko.

Ukufunda ngokubhekele phaya, uhlolo lwezibonelelo ezicwangcisiweyo kunye [[FLT][CDC Crisis &2] CD-2] CD- kunye ne-examp; ucwangciso lonxibelelwano lobungozi lobungozi. Zombini zinika iisikhokelo ezineenkcukacha kunye nohlolo olunokwalathisa uhambo lonxibelelwano lweziko.