Indlela Yokukhuluma Ngezombangazwe Ngaphandle Kokuqala Impikiswano: Isiqondiso Esiwusizo Sokuxoxa Ngezindaba Ezinhle

Okwenza Izingxoxo Zezombangazwe Zizizwe Njengezindawo Ezimbi

Izingxoxo zezombangazwe ziye zagcwala kakhulu eMelika yanamuhla, njengoba kunabantu baseMelika abangamaphesenti angu-65 ababika ukuthi ukukhuluma ngezombangazwe nabantu abangavumelani nabo kungu "kucindezela nokukhungathekisa" inselele ye indlela yokukhuluma ngezombangazwe ngaphandle kokuqala impikiswano [[ iye yabangela ukuba abantu abaningi bamane bagweme lezingxoxo ngokuphelele, kodwa lokhu kugwema ukuwohloka nokungaqondi. Ezombangazwe zithinta izindinganiso zethu ezijulile, izinkolelo, ne-parth, zibangela ukusabela okungokomzwelo okungabhebhethelekela ngokushesha engxoxweni ukuya engxoxweni.

Izigxobo zizwaka ziphakeme kunanini ngaphambili. Izinqumo zezombangazwe zithinta ukunakekelwa kwempilo, imfundo, ithuba lezomnotho, namalungelo ayisisekelo. Uma othile ebekela imibono yethu yezombangazwe inselele, kungabonakala sengathi ibekela ikhampasi yethu engokokuziphatha inselele, ukuhlakanipha kwethu, noma okuhlangenwe nakho kwethu okuphilayo. Ukwenezela amagumbi ezokuxhumana, imithombo yezindaba egcwele, nokukhula kwezindawo zokuhlala, futhi akumangalisi ukuthi [[FLT: 0] ukugwema kwezombangazwe ngaphandle kokuphikisa impikiswano. [[[[FLT: 1]] kubonakala kungenakwenzeka. Kodwa ukufunda ukusebenzisa lezingxoxo ngokunenzuzo kuyimfuneko ekulawuleni idemocrali, ukusebenzelana, nokuhlanganisana kwethu nabanye abantu, futhi akumangalisi ukuthi ikhono lethu lokuxazulula izinkinga.

Ukuqonda Isayensi Yengqondo Ebangela Izimpikiswano Zezombangazwe

Okwenza Ezombangazwe Zisibangele Ukuba Sisabele Kancane

Izinkolelo zezombangazwe zishukumisa izifunda ezifanayo zobuchopho kanye nezinsongo zomuntu siqu. Ukucwaninga ngesayensi yesayensi yesayensi yegazi kubonisa ukuthi lapho imibono yethu yezombangazwe iphikiswa, i-amygdala (isikhungo sosongo lobuchopho bethu (_i-acler memon memone) ikhanyisa njengokungathi sibhekene nengozi engokomzimba. Lokhu kubangela ukusabela kokuzivikela: ukushaya kwenhliziyo okukhuphukile, amahormone acindezelayo, futhi kunciphisa umsebenzi owenziwe eqophelweni lokucabanga.

ubandlululo lwesijeziso olubangela izimpikiswano zezombangazwe luhlanganisa:

• Ukuvumisa ubandlululo: Sifuna ukwaziswa okuqinisekisa imibono yethu kuyilapho silahla ubufakazi obuphikisanayo
• Isizathu esisusiwe [: Sisebenzisa ukuhlakanipha kwethu ukuthethelela izinkolelo kunokuba sizibheke ngokungenacala
• ukucabanga okungaqondakali: Sibheka ezombangazwe ngokuthi "i-"us vs." yenza ukuhlehla kuzizwe njengokukhaphela
• Imfundiso yesisekelo seMoral[: Abantu abahlukene bamisa kuqala izindinganiso zokuziphatha ezihlukile (ukukhathalela, ukulunga, ukwethembeka, igunya, ubungcwele), okuholela ekuqondeni okuyisisekelo
• Imiphumela yomlilo: Ubufakazi obuphikisayo ngezinye izikhathi buqinisa kunokuba buzethe izinkolelo zamanga

Isivikelo Sokuthi Ungubani Singokwemvelo

Izinkolelo zezombangazwe ziye zahlanganiswa kakhulu nokuzichaza komuntu. Uma othile ethi "Ngingumuntu odla ingxenyana" noma "Nginentuthuko," azichazi nje kuphela izinqubo ezithandwayo `zisho ukuthi zingubani. Ukugxeka ezombangazwe zomuntu kuzwakala njengokubekela inselele ukuzichaza kwazo, ukubangela izimiso zengqondo zokuzivikela ezibeka phambili ukuvikela ukuzithuthukisa ngokusakaza ulwazi olusha.

Lokhu kuhlanganisa kuchaza ukuthi kungani ukuqapha iqiniso kuvame ukuhluleka. Uma bebhekene nobufakazi obuphikisanayo, abantu abagcini nje ngokuvikela izinkolelo zabo. Ukuqonda lokhu kunamandla kubalulekile ukuba nezingxoxo zezombangazwe ngaphandle kokulwa[, njengoba igxila ekuqondeni umuntu ongemva kwazo.

Indima Yokucabanga Okungokomzwelo

Imibono yezombangazwe ngokuvamile isuka kokuhlangenwe nakho okungokomzwelo kunokuba isekelwe ngokunengqondo. Umuntu oshikashikeka engenawo umshuwalense wempilo angase asekele ukunakekelwa kwempilo kwembulunga yonke hhayi ngenxa yemininingwane yesimiso kodwa ngenxa yokuhlupheka kwakhe siqu.

Ukuqaphela izimpande ezingokomzwelo zezinkolelo zezombangazwe kusiza ekuchazeni ukuthi kungani izimpikiswano ezinengqondo kuphela zihluleka. ukukhuluma ngezombangazwe ngenhlonipho[ kudinga ukuvuma lamaqiniso angokomzwelo kuyilapho usahlanganyela ezicini ezingokwenqubo.

Ukwakha Isisekelo: Ukulungiselela Ingxoxo Yangaphambi

Ukubeka Izinhloso Zakho

Ngaphambi kokuba ungene kunoma iyiphi ingxoxo yezombangazwe, cacisa imigomo yakho. Ingabe uzama:

• Ukuqonda omunye umbono?
• Ingabe unemibono efana neyakho?
• Ingabe kufanele uthole izizathu ezivumelanayo?
• Ingabe uguqula ingqondo yothile?
• Ingabe umane nje ulondoloze ubuhlobo naphezu kokungavumelani?

Ukuthembeka ngezinhloso kushintsha indlela osondela ngayo. Uma umgomo wakho uqondana kunokukholisa, uzolalela ngendlela ehlukile. Uma uhlanganyela umbono kunokuba uguqule, uzokhuluma ngendlela ehlukile. Impikiswano eziningi zezombangazwe [ ziqala ngenxa yokuthi abantu bangena ngemigomo engaqondani.

Ukukhetha Isikhathi Nendawo Efanele

Indawo ezungezile ithonya ngokuphawulekayo izinga lezingxoxo:

[ izimo ezinhle zengxoxo yezombangazwe[:

• Izindawo eziyimfihlo, ezithokomele ezingenazilaleli
• Izinhlelo ezinephutha
• Lapho bobabili bezolile futhi bengaphazanyiswa
• Ngemva kokudla ndawonye noma ukuzwa izinto ezinhle
• Phakathi kwemisebenzi enjengokuhamba okunciphisa ukubhekana nobuso nobuso

[[Umthetho:0] Izilungiselelo ezikhulisa izingxabano[[Umthetho 1]:

• Ingxenye yezokuxhumana ephendula
• Imibuthano yomkhaya enemibono exubile yezombangazwe
• Lapho kuhileleke utshwala
• Phakathi noma ngokushesha ngemva kokuqalisa izenzakalo zezindaba
• Emphakathini lapho abantu bezizwa benziwa khona kunokuba bazizwe benziwa ngempela

Ukuhlaziya Ukuxoxa

Akuyona yonke isikhathi noma umuntu ekulungele ukuxoxa ngezombangazwe.

• Babuza imibuzo ngemibono yakho
• Ziyavuma ukuthi izinto ziyinkimbinkimbi
• Babonisa ilukuluku lokufuna ukwazi ngemibono ehlukahlukene
• Bangaxoxa ngezinye izindaba ngomoya ophansi
• Baye babonisa ikhono lokungavumelani ngenhlonipho ngaphambili

Amafulege abomvu asikisela ukugwema izihloko zezombangazwe:

• Izingosi zezokuxhumana ezivunguzayo zamuva nje
• Umlando wokuhlasela komuntu siqu phakathi nokungezwani
• Okwamanje sicindezelekile noma sibhekene nenhlekelele
• Ukungakwazi ukuxoxa nganoma isiphi isihloko ngaphandle kokuba okombangazwe
• Amazwi afana "noma ubani okholelwa ku-X mubi/isiwula"

Izikhungo Zokuxoxa Ngezombangazwe Ezikhuthazayo

Qala Ngenhlonipho Nobuntu

Ukuqala izingxoxo zezombangazwe ngenhlonipho yangempela kushintsha ngokuyinhloko incazelo yazo. Lokhu kusho ukubona umuntu ongaphandle kwakho njengomuntu oyinkimbinkimbi onezizathu zezinkolelo zabo, hhayi njengommeleli wakho konke okungalungile neqembu labo lezombangazwe.

Izindlela ezingokoqobo zokubonisa inhlonipho:

• Sebenzisa igama lawo kunokusebenzisa amalebula
• Yamukelani okuhlangenwe nakho kwabo njengokunengqondo
• Ngiyabonga ngokuxoxa nabo ngombono wabo
• Gwema ukushaya amehlo, ukububula, noma ukunyakazisa umzimba
• Khuluma nabo njengoba ubufuna ukuba othile akhulume nabathandekayo bakho

Ulimi olubonisa inhlonipho[

• "Ngiyabona ukuthi kungani ubungazizwa ngaleyo ndlela owathola ngayo okuhlangenwe nakho kwakho..."
• "Yiwo umbono othakazelisayo engangingawucabangelanga..."
• "Ngisize ngiqonde ukucabanga kwakho..."
• "Ngiyakwazisa ukuhlanganyela lokho nami..."
• "Ucabangile kahle ngalokhu okujulile..."

Ubuciko Bokulalela Ngokuzikhandla

Ukulalela ngokusebenza ezingxoxweni zezombangazwe kudinga okungaphezu nje kokulinda ithuba lakho lokukhuluma. Kusho ukuzama ngobuqotho ukuqonda ukuthi yini umuntu ayikholelwayo kodwa ukuthi kungani beyikholelwa.

[[[UMTL:0] Izinhlangano zokulalela kwezombangazwe okumatasa[[[QONDO:1]:

1. [ Ukunaka okugcwele[: susa ocingo, bheka emehlweni ngendlela efanele, ncike kancane
2. Phezu kwemuva: "Yingakho engizwayo ukuthi ukhathazekile ..."
3. Buza imibuzo ecacisayo: "Uma uthi X, usho..."
4. Yamukela imizwelo[: "Izwakala njenge nkinga ngempela ekhathazayo/izihlobo/i-saddens with"
5. Ukwahlulela okuncishisiwe: Gxila ekuqondeni ngaphambi kokuhlaziya
6. Thola ukukhathazeka okuyinhloko[: Bheka ngalé kwezikhundla kuya emazingeni ayisisekelo kanye nokwesaba

[[UMTH:0] Imibuzo ethuthukisa ukuqonda [[[UMTL:1]:

• “Yikuphi okuhlangenwe nakho komuntu siqu okwathonya lombono?
• "Yini ekhathaza kakhulu ngenye indlela?"
• “Ubona kanjani lokhu kuthinta abantu obakhathalelayo na?”
• “Umphumela omuhle ubungabonakala kanjani kuwe na?”
• “Utholaphi ukwaziswa ngalomagazini na?”

Thola Futhi Wakhe Esimweni Esifanayo

Phambi kokuxazulula ukungaboni ngaso linye, chaza izindinganiso, izinto ezikhathazanayo, noma imigomo. Ukuthola isisekelo esivumelanayo kwezombangazwe[ akusho ukuthi akukho ukungezwani okusho ukuthi akukho(ukusho ukuqaphela ukuthi abantu abaningi bahlanganyela izifiso eziyisisekelo zokuphepha, ukuchuma, ukungalingani, nethuba, ngisho noma bengavumelani ngezindlela.

[[UMTH:0] Amanani angahambelaniyo okuhlola[[QUL:1]:

• Sifuna izingane ukuba ziphile kangcono
• Ukufisa imiphakathi ephephile
• Ukuzikhandla nethuba
• Ukuvikela abantu abangakwazi ukubhekana nalesi sifo
• Ukulondoloza inkululeko namalungelo
• Ukushiya Izizukulwane Zesikhathi Esizayo Ziyophila Kangcono

[ Amacebo okuthola indawo evumelanayo[[QENT:1]:

1. Qala ngezivumelwano ezibanzi: "Sobabili sifuna izikole ezingcono zezingane"
2. Yamukela ukukhathazeka okufanayo: "Sikhathazekile sobabili ngezomnotho"
3. Thola ukukhungatheka: “Akekho kithi othemba abezombangazwe ngokuphelele.”
4. Zibone izitha ezivamile: "Sobabili simelana nokonakala"
5. Ukubonga okuhlanganyelwe: "Singaziqhenya sobabili uma iMelika yenza kahle"

Sebenzisa "I" izinkulumo kanye nokuhlangenwe nakho komuntu siqu

Ukuxoxa ngokuhlangenwe nakho kwakho nombono usebenzisa u "I" izinkulumo zinciphisa ukuzivikela futhi zingenisa ingxoxo kunokuxoxa.

[[UMTH_UMTHO:0] Qhathanisa lezindlela[[[QUL:1]:

• I-shonote: "Izimiso zeqembu lakho zilimaza imikhaya esebenzayo"
• Umuntu siqu: "Ngikhathazekile ngokuthi lezinkambiso zingawuthinta kanjani umkhaya wami"
• Isimangaleli: "Awunandaba nendawo ezungezile"
• Umuntu ngamunye: "Ngikhathazekile ngokushintsha kwesimo sezulu ngenxa yezingane zami"
• Kuphelele: "Lowo mbono wezomnotho utholakele ungalungile"
• : "Ekuboneni kwami ngiqhuba ibhizinisi elincane, ngibonile..."

Izindaba zomuntu siqu zakha ukuhlobana lapho izibalo zibangela ukungqubuzana.

Buza Imibuzo Esikhundleni Sokusho Amazwi

imibuzo ezingxoxweni zezombangazwe[ ifeza izinjongo eziningi: iqoqa ukwaziswa, ibonise isithakazelo, igweme ukuvusa ukuzivikela, futhi ikhuthaze ukuzindla. Umbuzo olungile ungafeza ngaphezu kwanoma iyiphi impikiswano.

Izinhlobo zemibuzo ekhiqizayo yezombangazwe:

[[UMTL:0] Ufuna ulwazi [: "Ufundephi ngalokho? Ngithanda ukufunda okwengeziwe"

Ukuhlohla inani: "Yini ebaluleke kakhulu kuwe ngalomagazini?"

Ukuhlola [: "Ucabanga ukuthi lokho kungasebenza kanjani?

Priority: "Uma kungadingeka ukhethe phakathi kuka X no Y, yikuphi okubalulekile kakhulu?"

[[UMTL:0] Ukuthola iCommon embulungeni [: "Izingxenyeni zesinye isigaba zinengqondo kuwe?

Isoko-sombululo: "Ucabanga ukuthi yini engayixazulula lenkinga?"

[[UMTL:0] imibuzo ukugwema[[[Umthetho:1]:

• Imibuzo eholela ekufihleni izinsolo
• Imibuzo ye - Gotchcha eklanyelwe ukubamba
• Imibuzo ehlekisayo
• Imibuzo eyinkimbinkimbi ngemibono esekelwe kulwakhiwo
• Imibuzo ewuhlobo lokuphenya kobudlova

Izindlela Zobuchwepheshe Ezithuthukile Zokuxoxa Ngezinkinga

Indoda Eyisithukuthezi Isondela

Nakuba "umuntu ophikisayo" emelela kabi izikhundla zabaphikisi zokuziwisa kalula, ukusondela "umuntu oyisifebe" kusho ukuveza impikiswano eqinile kakhulu yothile ngaphambi kokukhuluma. Lokhu kubonisa ukholo oluhle nokwethembeka kokuhlakanipha.

[[UMTH:0] Indlela yokuqinisa indoda ezingxoxweni zezombangazwe[[[QUL:1]:

1. Lichaze kabusha izinga lalo eliqinile
2. Faka umongo noma ukuqondana okuhlukile okungenzeka ukuthi akunakwenzeka
3. Yamukelani izinto ezibakhathazayo ezizwakalayo lapho niphikisana
4. Uma wenza kanjalo, nikeza umbono wakho
5. Hlalelana nempikiswano yangempela, hhayi i - “carcation ”

Isibonelo: "Ngiyaqonda ukuthi ukhathazekile ngezindleko zobudokotela zikahulumeni akuyona nje izindleko", kodwa ukuvikela ukukhetha nokugwema izikhulu ezingase zinciphise izinga le-odoli. Lezo yizinkinga ezifanele okufanele noma isiphi isimiso sokunakekela impilo esidinga ukuzixazulula..."

Ukuwohloka Okungokomzwelo

Uma kuvutha izingxoxo zezombangazwe, ukuba namasu okususa izithakazelo kuvimbela izimpikiswano:

[[Umthetho:0] Izindlela zokuguqula i-Verbal de-escalical [[[Umthetho:1]:

• Yehlisa umsindo wephimbo lakho futhi wehlise ijubane lokukhuluma
• Yamukela imizwelo: "Ngikubona lokhu kubaluleke ngempela kuwe"
• Thatha umthwalo wemfanelo: "Angikushonga kahle lokho, ake ngiphinde ngizame"
• Ikhefu: "Lokhu kubalulekile" kuthathe imizuzu emihlanu?
• Buyela ezintweni enivumelana ngazo: "Khumbula, siyafuna bobabili..."

Izinqubo zokudambisa ngokubhucunga [:

• Thatha umoya onamandla obonakalayo
• Ingalo ezinganqamulene futhi zihlale zikhululekile
• Nweba imuva kancane ukuze udale isikhala
• Nikeza amanzi noma usikisele ukuhamba
• Sebenzisa ukuhleka ngokucophelela ukuze ukhiphe ukucindezeleka

Ukusingatha Izinkulumo Ezingalungile Ngaphandle Kokubhekana Nezimpikiswano

Uma othile ehlanganyela ukwaziswa okungamanga, ukuphikisana okuqondile ngokuvamile kubuya emuva. Ukukhohliswa kwezombangazwe kudinga ukukhokhwa:

[[Umthetho:0] Isemishi seqiniso" ukusondela[[[QL:1]:

1. Qala ngeqiniso: Yisho okunembile
2. Phawula kafushane amanga ngaphandle kokuwaphinda
3. Buyela eqinisweni: Chaza ukwaziswa okunembile
4. Nikeza umthombo onokwethenjelwa: Nikeza lapho ungaqinisekisa khona

Izinqubo zokulungisa ze-Gentle:

• `Ngifunde okuthile okuhlukile], sibheke kanyekanye na?”
• “Lokho akufani nalokho engikubonile,” ukuzwaphi lokho na?”
• "Nalokho ngangikucabanga kwaze kwaba yilapho ngifunda..."
• "I-intesting" umthombo engawubona usho okunye"
• "Ake sihlole iqiniso ukuthi sibonke siqiniseka sobabili"

Ukuqondisa Umehluko Oyisisekelo Emhlabeni

Ngezinye izikhathi ukungavumelani kwezombangazwe kusuka ezingqondweni zezwe ezingavumelaniyo − izimo ezihlukile mayelana nobuntu, injongo yomphakathi, noma izinto eziza kuqala ngokokuziphatha. Lokhu akunakulungiswa ngamaqiniso noma ngomqondo onengqondo.

Ama-Approches omehluko wezwe wesibonisi:

• Wavume ngokucacile umehluko
• Imisuka yokuhlola: “Wazibona kanjani izinto ngalendlela na?”
• Thola izinto eziwusizo naphezu kokungafani kwefilosofi
• Gxila ezimisweni ezithile kunokuba ugxile ezimisweni ezingokoqobo
• Yamukela ukuthi okunye ukungefani kungase kungabi nakubekeka

Izici Nezixazululo Eziqondile

Izingxoxo Zomkhaya Zezombangazwe

Ukukhuluma kwezombangazwe nomkhaya [ kuveza izinselele ezihlukile: awukwazi ukugwemana kalula, umlando wenza kube nzima ukuxoxa, futhi izigxobo zizwa ziphezulu.

Amasu omkhaya-oqondile:

• Misa imingcele ngaphambi kokubuthana: "Masijabulele ukudla kwakusihlwa ngaphandle kwezombangazwe"
• Sebenzisa umlando womkhaya ngendlela efanele: “Khumbula lapho ugogo ebhekene nezinselele ezifanayo?
• Ukunxusa ubunye bomkhaya: "Umkhaya wethu ungowokuqala, kwezombangazwe okwesibili"
• Yakha abangane: Cela izihlobo ezinengqondo ukuze usize ekuqondiseni ingxoxo ngendlela elandelanayo
• Baleke: Lungisa ushintsho lwesihloko noma iziphumo ezimnandi

uma abazali nabantwana abadala bengavumelani[:

• Ukuvuma imibono yezizukulwane ezihlukahlukene
• Hlanganisa ukuziphendukela kwemvelo: "Imibono yami ishintshile ngoba..."
• Hlonipha okuhlangenwe nakho kwabo kuyilapho ugomela owakho siqu
• Gxila Emathembeni Awokuzalo
• Beka imingcele ngezingxoxo zezombangazwe ezinganeni

Izingxoxo Zezombangazwe Emsebenzini

Ukuchaza ezombangazwe emsebenzini[ kudinga ukuqapha okwengeziwe okunikezwa ubuhlobo obukhethekile kanye nomphumela we HR.

Iziqondiso zomsebenzi endaweni yezisebenzi[:

• Yazi izimiso zenkampani mayelana nezingxoxo zezombangazwe
• Gcina izingxoxo zizimfushane nezesinkinobho esiphansi
• Gwema imihlobiso noma izingubo zezombangazwe
• Ungalokothi ucindezele abantu osebenza nabo ukuba bahlanganyele imibono
• Ukugxila ezimisweni ezithinta abantu kunokuba ugxile ezimisweni
• Qaphela ngokwengeziwe phakathi nezinkathi zokukhetha
• Inhlonipho abantu esisebenza nabo abakwazi ukuphunyuka kalula ezingxoxweni ezingajabulisi

[[UMTL:0] Uma ungumphathi[[[QUL:1]:

• Ukungezwani okuyisibonelo okunenhlonipho
• Cisha ngokushesha ulimi oluphoqayo
• Ungasebenzisi isikhundla ukukhuthaza imibono yezombangazwe
• Ukuqiniseka ukuthi zonke izisebenzi zizizwa zilondekile kungakhathaliseki ukuthi zikwezombangazwe
• Nilungise izingxoxo ezishubile emsebenzini

Ukuhlanganyela Kwezombangazwe Kwezenhlalo

izimpikiswano eziphikisayo kuyizenyuziyamu zomphakathi ngokuvamile ziba ubuthi ikakhulukazi ngenxa yemiphumela yezilaleli, ukuvalwa kwemithetho elawulayo yezingxabano, kanye nokulinganiselwa kokuxhumana.

[[Umthetho:0] Izindlela zengxoxo yezombangazwe kulayini [:

• Khetha imilayezo yakho siqu kudlula okushiwo umphakathi
• Linda ngaphambi kokusabela ezinsikeni ezivundayo
• Sebenzisa ividiyo lapho kunezinkulumo eziyinkimbinkimbi
• Iqiniso-kenga ngaphambi kokwabelana
• Gwema izingxoxo zezombangazwe lapho uzizwa ngokomzwelo
• Ukuzibiza ngamagama agqamile phakathi nezikhathi ezicindezelayo
• Khumbula izithombe-skrini ezihlala phakade

[[Umthetho:0] Uma ulahla i-inthanethi [[[Umthetho 1]:1]

• Ukuhlasela komuntu siqu kuqala
• Abantu abaningi banqwabelana
• Ingxoxo iba ejabulisayo
• Ukholo olubi lubonakala
• Impilo yakho engokwengqondo iyalimala

Ukuphola Nezombangazwe

[ ukuhambelana okungahambelani ebuhlotsheni kuye kwaba okubaluleke kakhulu, lapho abantu abaningi bebheka imibono yezombangazwe njengesaphula isikhathi sokuthatha isikhathi.

Ukususa ukungezwani kwezombangazwe kuyilapho kuthatha isikhathi :

• Xoxa ngezindinganiso ngaphambi kokuba uhlanganyele neqembu
• Xoxani ngezindaba zenu siqu nisekela imibono yezombangazwe
• Thola ukuthi ukungezwani kuyisithako yini
• Thola izithakazelo ezingezona ezezombangazwe ezivamile
• Imingcele yenhlonipho mayelana nokuthembisana kwezombangazwe
• Cabanga ukuthi ningahloniphana yini isikhathi eside
• Xoxa ngendlela ozosingatha ngayo ukungaboni ngaso linye kwezombangazwe nezingane ongase ube nazo

Isikhathi Sokudideka: Ukuqaphela Izingxoxo Ezingenamsoco

Ifulegi Elibomvu Engeke Libe Nezithelo

Ngezinye izikhathi indlela engcono kakhulu [[QULT:0] ukugwema izimpikiswano zezombangazwe iyaqaphela uma ingxoxo ilahlwa:

Izimpawu ezixwayisayo zokuqeda izingxoxo zezombangazwe:

• Ukuhlasela komuntu siqu noma ukuqamba amagama kuqala
• Umsindo kanye nomzwelo kukhuphuka naphezu kwemizamo yokukhuphuka
• Izinkolelo - mbono zobuqili zigcwele ezimpikiswaneni zabo
• Benqaba ukuvuma noma yimaphi amaphuzu azwakalayo owavezayo
• Ingxoxo iba ukuwina kunokuqonda
• Utshwala noma izinto ezingelutho zikhubaza ukwahlulela okuhle
• Kubonakala sengathi bobabili bacindezelekile
• Impikiswano efanayo eyindilinga iphinda

Indlela Yokuphuma Ngenjabulo Engxoxweni Yezombangazwe

[[Umthetho:0] Izinqubo ezilondoloza ubuhlobo[[[Umthetho 1]:1]

Ukwazisa okuphumayo[: "Ngiyakwazisa ukuhlanganyela umbono wakho. Ake sixoxe ngenye into."

Umngcele wesikhathi [: "Ngidinga ukucabanga ngalokho okushilo. Singaphinde sibuye sibuye nakamuva?”

[ Isivumelwano sokungavumelani: "Angicabangi ukuthi sizakuxazulula lokhu namuhla, kodwa ngihlonipha ilungelo lakho emibonweni yakho"

[ Ubuhlobo obuza kuqala[: "Lobububuhlobo/ubuhlobo bomkhaya busho okungaphezulu kimi kunalokhu ukungaboni ngaso linye"

[ Amandla okuwavuma : "Anginawo amandla alengxoxo ebalulekile manje"

[ Isivumelwano esiyingxenye [ : "Sivumelana ngenkinga ngisho noma singavumelani ngamakhambi. Masiyishiye khona"

Ukuvumelana Ngokungavumelani Ngokunenzuzo

Ukungavumelani ngezombangazwe[ akusho ukuyeka, kusho ukuqaphela imingcele uma ulondoloza ubuhlobo:

• Ukuvuma ngokuphandle ngeke ufinyelele ukuvumelana
• Qinisa ukubaluleka komuntu ngaphezu kwezombangazwe zabo
• Thola izindlela zokuxhumana ezingezona ezezombangazwe
• Zibekele imingcele ngezingxoxo zezombangazwe zesikhathi esizayo
• Gxila kokuhlangenwe nakho nezithakazelo ezihlanganyelwayo
• Khumbula ukuthi izingqondo zishintsha kancane, hhayi ngempikiswano eyodwa

Ukwakha Amakhono Ahlala Isikhathi Eside Okuxoxa Ngezombangazwe

Ukuhlakulela Ukuhlakanipha Okungokomzwelo

[ ukuhlakanipha okuthinta imizwelo ezingxoxweni zezombangazwe kukusiza ukuba ulawule imizwelo yakho kuyilapho usabela ngokufanele kwabanye':

[[Umthetho:0] Amakhono ayinhloko okuhlakanipha okungokomzwelo:

• Ukwazi ukuziphakamisa : Ukuqaphela izimpawu zakho nobandlululo
• I-ethoming: ukulawula ukusabela okungokomzwelo
• Izwela[: Ukuqonda izimo zabanye ezingokomzwelo
• Ukuqaphela kobufundisi: ukufunda igumbi kunamandla
• Ukukhipha : Ukulondoloza imigomo eyakhayo naphezu kokukhungatheka

Imikhuba yokwakha ukuhlakanipha okungokomzwelo kwezombangazwe[[QUL:1]:

• Iphephandaba elikhuluma ngezimbangela zezombangazwe
• Zijwayeze ukuba nengqondo phakathi nezingxoxo
• Ukuveza imibono ephikisanayo ukuze wakhe uzwela
• Funa impendulo endleleni oxoxa ngayo
• Ukukhuluma komzimba kanye nokusebenzisa i - “cubal ”

Ukwandisa Ukwaziswa Okudlayo

Ukwaziswa okufakiwe kwezombangazwe kuthuthukisa izinga lengxoxo ngokunikeza umbono obanzi:

• Funda imithombo yezindaba enemibono ehlukene yezombangazwe
• Funa ukuhlanganiswa kwezombangazwe zaseU.S.
• Landela abahlaziyi abacabangelayo eningavumelani nabo
• Funda izincwadi kunokufunda izihloko nje
• Funda umlando ngomongo
• Ukuhlanganyela ezifundweni kunokuba uhlanganyele nemithombo ethandwayo
• Qonda iqiniso lakho futhi izisholo zohlangothi lwakho

Ukubonisa Ukuthobeka Okungokwengqondo

Ukuthobeka kokufundisa [ kusho ukuqaphela ukuthi kungenzeka unephutha kuyilapho ulondoloza izinkolelo zakho:

• Vuma uma ungazi lutho
• Shintsha indawo lapho ubufakazi buvumela
• Yamukelani ukuba yinkimbinkimbi nokudayisa
• Qaphela ubandlululo nokulinganiselwa kwakho
• Yazisa ukuthi abantu abanengqondo bangaphikisana
• Hlala ufuna ukwazi ukuthi kungani abanye becabanga ngendlela ehlukile

Ithonya Layo Elibanzi: Isizathu Sokuba Lezingxoxo Zibaluleke

Ukuqinisa Ukubusa Ngentando Yeningi

Intando yeningi ixhomeke ezakhamuzini ezingaxoxa ngokungafani ngendlela eyakhayo. Uma sixoxa kuphela ngezombangazwe nalabo abavumelana nathi, silahlekelwa ikhono lokwakha imifelandawonye, ukuthola ukuvumelana, nokubusa ngokuphumelelayo. Ingxoxo engokwezombangazwe efundisayo[ iyikhono lomphakathi elibalulekile njengokuvota.

Ukunciphisa Ukushintshwa Kwe - polare

Lapho sisebenzisa izitha zezombangazwe ezingabantu ngokuxoxa, simelana namandla ahlukanisa iMelika. Le zingxoxo zingena esikweni.

Ukulondoloza Ubuhlobo

Ukwehlukana kwezombangazwe kuya kuhlukanisa imikhaya, kuqede ubungane, futhi kwakha izimo zemisebenzi ezingezinhle.

Ukwanda Komuntu Siqu

Ukuhlanganyela ngenhlonipho emibonweni ehlukahlukene yezombangazwe kuthuthukisa ukuqonda, izinselele, futhi kuthuthukise ukucabanga okugxekayo. Ngisho noma imibono ingashintshi, ikhono lobunkimbinkimbi liyakhula.

Ukuvivinya Umzimba Okuwusizo Ukuze Kuthuthukiswe Amakhono Ezingxoxo Zezombangazwe

Ukuvivinya Ingqondo

Cwaninga izimpikiswano ezinamandla kakhulu zaleso simo.

Umkhuba Wokubonisa Ukubaluleka Kwawo

Ngaphambi kwengxoxo yenu elandelayo yezombangazwe, phawula izinto ezintathu ezikwenza ufune ukuma ngendlela efanayo, cela omunye umuntu ukuba enze okufanayo.

Inselele Yeqiniso

Amaqiniso ayiqiniso amathathu asho ukuthi ukholelwa ukuthi ayiqiniso. Hlanganisa izinkulumo zezazi zezombangazwe noma imithombo oyisekelayo. Lokhu kwakha ukuthobeka kokuhlakanipha futhi kuthuthukisa izinga lokwaziswa.

I - morathon Yokulalela

Ekuxoxisaneni kwakho okulandelayo kwezombangazwe, sebenzisa imizuzu eyishumi yokuqala ulalele futhi ubuze imibuzo. Ungavumelani nemibono yakho ngaphambi kokuba uqonde eyabo ngokugcwele. Qaphela indlela lokhu okushintsha ngayo amandla.

Ibalazwe Elivamile

Kunoma ubani ongavumelani nezombangazwe, yenza ibalazwe elibonakalayo lazo zonke izinto ovumelana ngazo − kokubili kwezezombangazwe nakwezombangazwe. Yiqondeni lokhu lapho izingxoxo zishuba.

Isiphetho: Indlela Engaphambili Ngokuxoxa

Ukufunda indlela yokukhuluma ngezombangazwe ngaphandle kokuqala impikiswano akukona ukugwema izingxoxo ezibalulekile noma ukwenza sengathi akunazo izinto eziphikisanayo. Kungokokuba namakhono okuhlanganyela nemfuneko eyisisekelo yentando yeningi: izakhamuzi ezinemibono ehlukene ezisebenza ndawonye naphezu kokungavumelani. [1] Lapho izingxoxo zezombangazwe eziphumelelayo zenza kube khona, lapho kokubili kushiya khona umuzwa wezwiwa futhi uhlonipheke ngisho nangaphandle kwesivumelwano. `Iziciko) Isekwehlela indida encithakane elimaza kakhulu.

Izindlela ezichazwe lapha zenza ukuba kuthathwe ukulalelisisa ukuze kutholakale isisekelo esivumelanayo, kusukela ekubuzeni imibuzo kuya ekwazini ukuthi kunini lapho kufanele kuxoxiswe khona (-/asethnol actives). Awukhona nje ukukwazi ukuxhumana ngentando yeningi okubalulekile ukuze sizimisele. Uma singenela izingxoxo zezombangazwe ngelukulukuzama ukwazi ukuzwana kunokuba silwe, isintu kunokuba sibe nenzondo, silingisa uhlobo lwezombangazwe esifuna ukulubona.

Izingxoxo zezombangazwe ziyohlale ziletha ukucindezeleka ngenxa yokuthi ezombangazwe zisingatha imibuzo eyisisekelo mayelana nendlela esiphila ngayo. Kodwa ukungezwani akudingi ukungahloniphi. Imibono ehlukene ayifuni ukuphuka kobuhlobo. Ngokusebenzisa lamakhono, singaba nezingxoxo zezombangazwe esizidingayo ngedemokrasi yethu kuyilapho silondoloza ubuhlobo obufunwa yindawo yethu.

Umgomo awukona ukuqeda ukungavumelani kwezombangazwe, --imibono ehlukene iqinisa ukubusa ngentando yeningi. Umgomo ukuphikisana ngcono: ngokukha, ngenhlonipho, nangokunenzuzo kakhulu. Ngesikhathi lapho ukuhlukana kwezombangazwe kubonakala kungenakunqotshwa, izingxoxo eziphumelelayo ezihambisana nomehluko ziyimpumelelo encane yempucuko yentando yeningi.

Qala kancane. Khetha umuntu ongavumelani naye kwezombangazwe kodwa okhathalela yena siqu. Sebenzisa inqubo eyodwa evela kulesiqondiso. Ingxoxo eyodwa igxile ekuqondeni kunokuba ikholise. Lemizamo yomuntu ngamunye, eyandisiwe ezigidini zamaMelika, ingaqala ukuvimbela umjikelezo wokuhlukana kwezombangazwe okusongela kokubili isimiso sethu sombuso wentando yeningi nobuhlobo bethu.

Khumbula: ukukhuluma ngezombangazwe ngaphandle kokuphikisana kuyikhono elithuthukisa ukusetshenziswa. Ingxoxo ngayinye ifundisa okuthile ngokuhlukana. Ukungavumelani okunenhlonipho kuqinisa imisipha yentando yeningi. Ukuqonda okungalingani kufakazela ukuthi amaMelika asengaqhubeka ehileleka ngokunenzuzo naphezu kokungavumelani okujulile. Ikusasa ledemokratisfe lingaxhomeke ekhonweni lethu lokwazi ukwazi lelikhono elibalulekile lezenhlalakahle.

Eminye imithombo engeziwe engxoxweni yezombangazwe, cabangela ukuvakashela Inhlangano yesizwe ye-Civil Discour noma ukuhlola [ izingelosi ze-Braver's horces [[ ekuhlaseleni i-pardation.