Table of Contents
Emiphakathini yentando yeningi, ukunganaki komphakathi nokungakhathaleli kwezinhlangano zezombangazwe, ukuhileleka komphakathi, kanye nokwenza izinqumo zomphakathi ndawonye. (_ukuthatha izisekelo zokubusa nokubambisana kwezenhlalo.) Lapho izakhamuzi zichitha ukukhokha, ukuvota, ukuvota, ukuwohloka, ukukhokha ngokuzithandela, nokuthemba umphakathi ezinhlanganweni. Kule minyaka eyishumi edlule, ubudlelwane bomphakathi (PR) buye bafakwa ngokuqhubekayo njengethuluzi lokulungisa le nqubo. Ngokwakha izakhiwo zezindaba, ukuthembana, nokukhipha izimemezelo eziphoqekeleleyo, iPR izimisele ukuguqula izibukeli ezingenzi lutho zibe abahlanganyeli abakhuthele. Nokho, ukuphumelela kwale mizamo kuvame kakhulu ngokusekelwe ekuhleleni, ekubulaleni, ekushayweni, nakushayeni abashayeli beqembu elinikezwayo. Lesi sihloko sihlola indlela yokwakha impumelelo, ukubhekana nale ngokuphumelelayo, ukuphumelela kwemizamo eqhubekayo.
Ukuqonda Ukunganaki Okuncane: Izimbangela Eziyinhloko Nemiphumela
Inkolelo yokuthi ukunganaki komsebenzi wobuphekula akunakunikeza ushintsho olubalulekile kodwa kuyiqoqo lezimo zengqondo nokuziphatha. Abacwaningi bavame ukuhlukanisa phakathi kokunganaki okuvela ku ukungazi ukuthi kungani imicimbi ihilelekile. .]
Ezinye izakhiwo zihlanganisa izithiyo ezingokomthetho − njengemithetho yokuvota evimbelayo, amahora okuvota okungahleleki, noma izinqubo zokubhalisa eziyinkimbinkimbi (ne] izici zengqondo [[] njengomuzwa wokungabi namandla noma ukukholelwa ukuthi ukuthatha komuntu isinyathelo akunamsebenzi. Izizukulwane ezisha, nakuba zivame ukushisekela izimpikiswano ezithile, zibonisa kaningi izinga eliphansi lokuhlanganyela ngokwesiko (umk., ukuvota okhethweni) ngenxa yokungahambi, ukuntula imingcele yezelelwa kwezenhlalo, noma ukungaqiniseki ngokushintsha. Imiphumela yokunganaki okudlangile yizinqumo: izinqumo ezithiyo eziwukhethayo, ezingasebenzi; ukuvithwa kwezisebenzi ezizincukuthu; ukuvota kobuswa kwezindawo zezelelwa komphakathi.
Indima Yobuhlobo Bomphakathi Ekuhlanganyeleni Kwesigqinsi
Ubudlelwane bomphakathi, obuyisisekelo, buhlanganisa ukwakha ubuhlobo obuzuzisayo phakathi kwezinhlangano nomphakathi. Uma busetshenziswa ekuthembiseni umphakathi, i-PR isebenza njengebhuloho elixhumanisa izinhlangano zikahulumeni, inzuzo, namaqembu okuphatha izakhamuzi ahlose ukuzisebenzisa. I-PR esebenzayo kulo mongo ayihlanganisi nje kuphela; ihilela ukulalela izinkathazo zomphakathi, ukwenza imiyalezo ethintana nezibalo ezithile zomphakathi, nokuthuthukisa ingxoxo eqhubekayo kunezokusakaza ukwaziswa okungaqhubeki.
I-Institute for Public Relations (IPR) igcizelela ukuthi ukuxhumana okusebenzayo kungathonya ukuziphatha ngokuthuthukisa ulwazi, ukushintsha izimo zengqondo, nokunciphisa imingcele ecatshangelwayo yokwenza [2].
Ukusuka Ekusakazweni Kuya Ekuhlanganyeleni
Izibalo ze-PR eziveza izibalo zendabuko , ukuhlela izingqungquthela zezindaba , akwanele ukulwisana nokunganaki okujulile. Imikhankaso yesimanje ye-PR incike ku i mibale-mkhondo] ukuxhumana okulinganayo [, isibonelo esithuthukiswe izazi uJames Grunig noTodd Hunt, ehlela ukuqondana nokubonisana. Imikhankankaso ephumelelayo ekusebenziseni umsindo omkhulu we-PR, izikhangiso zezekomfa ezizi ezizilalelayo kuqala: ukuqondisa izikhawu zomphakathi, ukubheka izimo zomdlanga, nokulungisa izintambo zezokuxhumana ezisekelwe ekutholeni izingxoxo zezokuxhumana. Isibonelo, phakathi nomkhankaso wokwamuphiwamayela, phakathi nowokusetshenziswa kwe-Prease.
Imishini Eyisihluthulelo Yasetshenziswa Emikhankasweni YePR Yokulwa Nokunganaki Kwezinsimbi
Amasu amaningana afaka impumelelo emikhankasweni yePR emelene nokunganaki.
Ukufinyelela Nemvume Yolwazi Ezemfundo
Izakhamuzi eziningi zihlala zingathathi hlangothi ngenxa nje yokuthi aziqondi izinqubo noma izigxobo. Kucacile, kufinyeleleke ukwaziswa okuphathelene nendlela yokubhalisa, ukuthi kuphi ukuvota, ukuthi yiziphi izimpikiswano, nokuthi zingathintana kanjani nezikhulu ezikhethiwe, kwakha isisekelo sanoma yimuphi umzamo womphakathi. Amaqembu e-PR asebenzisa ulimi olucacile, u-ficulture, amavidiyo amafushane, nezinto zolimi lwezilimi ezizokunciphisa umthwalo wokusebenza kwengqondo. Ngokwesibonelo, inhlangano engakhokhilenezeli. Ukuthinta i Vote [i] kudala i-crebocreacrive i-octives ne-criptions ezilula ukuguqula izingane ezisezingenisweni.[FLT][FLT][FLT][3]
Ukulandisa Nokubuyisana Ngokomzwelo
Amaqiniso nezibalo zizodwa azivamile ukushukumisa isenzo. Izindaba ezibonisa impumelelo engokwengqondo. Izindaba ezibonisa impumelelo yabantu futhi zibonise imiphumela yangempela yokuhlanganyela. Imikhankaso yePR isebenzisa ama-arthrime: “Meet Maria, umama oyedwa owalwela ukuxhasa isikole futhi waphumelela.” Izindaba ezinjalo zibangela uzwela futhi zinikeza uhlobo lwengqondo lwempumelelo. I-meta -lysis enyatheliswe kucwaningo lwezembubhiso oluvamile [[[[FLT:][FLT]] [12]
Imikhumbi Ehlelekile Nezinhlangano Zomphakathi
Ayikho inhlangano eyodwa engalwa nokunganaki iyodwa. Imikhankaso yePR ivame ukwakha imifelandawonye nezinhlangano zomphakathi ezithenjwayo `amasonto, izikole, amabhizinisi endawo, izikhungo zemithombo yezindaba zobuzwe .ukukhuthaza ukufinyelela nokuthembeka. Uma umnyango wezempilo ufuna ukukhuthaza ukuxhumana komphakathi endaweni entsha yomthola-mpilo, ukubambisana nenhlangano yomakhelwane izakhamuzi esezithembele kuyo kuphumelela kakhulu kunenhlangano kahulumeni ekhuluma ngokuqondile. [[FLT:]] Isikhungo seCBICINCE sifaka ubufakazi bokuthi ukubambisana okunjalo kwanda kangakanani kokubili ukuvusekungenelwa komthola hlangothini omusha kanye nokuhlanganyela ngokuncintisana ngokunciphisana ngezisusa.
Imizamo Yezobuchwepheshe Neyezokuxhumana
Izilaleli ezincane, ezihlukene kakhulu zifinyelelwa ngamapulatifomu anjenge-Istagram, TikTok, ne Twitter (manje engu-X). Amaqembu ePR akha okuqukethwe okuhlanganyelwayo − memes, amavidiyo amafushane, ukuphenya okuhambisanayo, okufundisa lapho kujabulisa. Phakathi nokhetho lwaphakathi nonyaka wama-2022, izinhlangano ezifana iVote. org ikhangisa izikhangiso ezihlolwayo ngokusebenzisa imininingwane yokubhalisa ukuze kukhumbuzwe abasebenzisi bemisebenzi yokubhalisa nezindawo zokuvota. Umkhankaso wazo kuhamba izigidi zemishini yokuhlola ukubhalisa emjikelezweni owodwa. Nokho, i-miliniki ye-PR idinga futhi ukukhishwa kwenkulumo exoxiweyo nemithetho engaqinisa ukungana kahle uma kungalawulwa ngokucophelela.
Ukwenziwa Kwegesi Nokukhuthazwa Kwayo
Eminye imikhankaso ihlanganisa izici zemidlalo [1] Ababhedesi bokuvota, amabhodi omholi amahora amaningi .ukumpompela izisusa zokuncintisana. Nakuba (iziphakamiso ziphikisa impikiswano zilulaza umsebenzi womphakathi), ukugembula kuye kwaboniswa ukuthuthukisa ukuthembisana isikhashana, ikakhulukazi phakathi kwabavoti abavamile. Ochwepheshe be-PR kumelwe bahlole incazelo engokokuziphatha futhi baqinisekise ukuthi izisusa azifinyeleli ukubaluleka okukhulu kokuhlanganyela.
Ukuhlola Ukuphumelela: Ama - metric Nezifundo Zokuqulwa Kwecala
Ukulinganisa ithonya lePR ekunganakekeli komphakathi kuyinselele ngoba izinguquko ekuhlanganyeleni zithonywa izici eziningi `ukuncintisana kokhetho, isimo sezulu, imijikelezo yezindaba .'okungenakuthiwa kubangelwa umkhankaso kuphela. Noma kunjalo, ochwepheshe be-PR basebenzisa inhlanganisela ye [ (ukuveza, imibono, isihloko sikhuluma), ukuthatha[[FLT]] (ukushintsha olwazi, izimo zethemba), [[FTLT:] no[FLT] ukuzuza [ict:] metrics (ukuvota okusemthethweni, ukuzinikela, ukuzinikela).
Izindlela Zokukhipha: Finyelela Futhi Uhlanganyele
Kumkhankaso womphakathi we-PR, ukukhishwa kwe-millimeter kubonisa ukuthi bangaki abantu abahlangabezana nalesigijimi. Ngokwesibonelo, ukuvota ngempoqo emakolishi kungalandelela ukuthi bangaki abafundi ababona i-wedetation ifakwe, icofiwe, futhi iqashelwe ifomu lokubhalisa. Lezi mishini kulula ukuqoqa kodwa zingaqinisekisi izenzo zangempela. Imikhankaso esemthethweni isebenzisa [ ukuguqula indlela [ ukubona ukuthi ziningi kangakanani iziphetho ezenzeka, kuhlanganisa imibono ehlangene ngokuqondile nokuthobela ukubhaliswa.
Ukukhipha Ama - metric: Ama - Shifts E - Efficive Nespeed
Ususa izinguquko ekusebenzeni kwezakhamuzi, jwayezi inkolelo yokuthi umuntu angathonya imiphumela engokombangazwe . "umkhankaso we-PR womkhandlu okhumbula idolobha wokukhetha ungahlola izakhamuzi ngethonya lazo elicatshangelwayo ngaphambi nangemva kochungechunge lwamahholo edolobha. Ukukhula kwenani elikhulu elinamandla kuhlangene nokwethulwa okukhulu, okwenza lokhu kube isibonakaliso esiyinhloko.
Imiphumela: Imininingwane Ehilelekile
Ekugcineni, indinganiso yegolide iwukwaziswa okungokoqobo okuhilelekile: izibalo zovota, izibalo zokuzithandela zokuvota, ukuba khona emihlanganweni yomphakathi. Ekuhloleni okungu 2021 komkhankaso wePR wendawo emadolobheni amathathu ase-U.S., abacwaningi bathola ukuthi bahlose iposi nebhanki yocingo eliqondiswe nge-operal esebenzayo esunduza i-media eshintshwayo eqoshiwe. /' i-aseculo lokuvota enqunyweni lonobumbano, i-asethi elinganiselwa ku-4,2 manani alingana nokulawula izindawo zomphakathi[. [ngesizo esiphansi]. Nakuba inzuzo enjalo, inganquma ukuvala ukhetho futhi ibonise ukuthi amasuntlawulo lwePR i-sociotation i-mentive, uma ihlangene.
Ukutadisha Icala: “Ukuphendukela Lokho” Okuthatha Isinyathelo
Esinye isibonelo esiphawulekayo yi- “Siphendukela i- umkhankaso owenziwa yi- lapho sonke sithatha . Lapho sisebenzisa inhlanganisela yamanxusa e-cebray (umz., Kerry Washington, Selena Gomez]), ingosi elula yokubhalisa, kanye nokuba khona kwezenhlalakahle, umkhankaso wafinyelela kubantu abayizigidi ezingu-50 ngo-2020. Ukuhlola kwabo kwabonisa ukuthi abasebenzisi abayizigidi ezingu-2,1 bavakashela ukubhalisa. Nokho, ukulandelela ucwaningo olubalulekile lwalabo abafundayo aluvezanga vhoti, futhi lubonisa igebe phakathi kwemiboniso yemiboniso yezenzo nezikhumbuzo yenhlalo.
Izinselele Nokulinganiselwa Kwe - PR Ekulwisaneni Nokunganaki
Naphezu kwamandla ayo, iPR ayilona ikhambi.
Ukukhathala Kwesigijimi Nokungabaza
Enkathini yokugcwala kolwazi, izakhamuzi zikhipha izigijimi eziningi, ikakhulukazi lezo ezibhekwa njengeziwukuxhaphaza noma ukuzilawula. Uma inxusa likahulumeni eliye langathembekile ngokomlando liqala umkhankaso we-PR, ukusabela okungokwemvelo kuwukugxeka. Ochwepheshe be-PR kumelwe bafake imali ekwakheni ubuhlobo obude, hhayi umkhankaso wesikhashana nje, ukuze banqobe lokhu.
Ukungaqondi Nokungaqondi
Imikhankaso ye-PR ayincintisani nje kuphela nokunganaki kodwa futhi nokungaqondi okungahloniphi okululaza ukuthemba lenqubo. Ukumangalela okungamanga ngokukhwabanisa umvoti, noma ukhetho, noma ukungabi nalutho kukahulumeni wendawo kungaqeda izinyanga zokuthatha isinyathelo sokwethembeka. Ukulwa lokhu akudingi ukuqondiswa kokwaneliswa kuphela kodwa futhi kudinga izindlela zokulungisa ukuveza imizwelo.
Ukuthuthukisa Isiko Nolimi
Imikhankaso elingana nesilinganiso sayo yonke ihluleka ukuthinta imiphakathi ehlukahlukene. Isigijimi esisebenza kubantu basemadolobheni aphakathi singase sithakazelise izakhamuzi zasemaphandleni noma izikhulumi ezingase isiNgisi. IPR ephumelelayo idinga ikhono elijulile lamasiko, izinto ezixubile, kanye nokuhileleka kwabagcini bamasango omphakathi. Ukuhluleka ukwenza kanjalo kungaqinisa ukunganaki kanye umkhankaso wokuphulukisa, njengoba amaqembu abhekene nobubanzi enomuzwa wokuthi awanakwa noma ayathathwa.
Ukulondolozwa Ngaphandle Kokukhethwa Uli Odwa
Ukunganaki kwe-Cobic kuyisimo esingamahlalakhona, hhayi inhlekelele enkulu. Imijikelezo yokuxhasa imali ivame ukusekela imikhankaso yesikhashana, yezenzakalo (umzk., ukuphuma ngemoto kaNovember) kunokuba ibambe imoto ka-overe-yonyaka wonke. Amaqembu e-PR alwa kanzima ukuze alondoloze ijubane phakathi kokhetho, okuholela ekukhishweni kwenzalo elandelwa ukuhlukana kwesithakazelo. Izinhlelo zesikhathi eside ezihlanganisa imfundo yezezezezesizwe zibe izikole, izenzakalo zomphakathi, nezokuxhumana nsuku zonke ziphumelela kakhulu kodwa kunzima ukusekela.
Ukuthutha IPR Ngemidwebo Ebanzi
Ubudlelwane bomphakathi bodwa abunakuxazulula ukunganaki komphakathi. Kusebenza kangcono uma kuhlanganiswa nezinguquko zokwakha (umzk., ukuvota okuzenzekelayo, ukuvota okunezinkomba ezisemthethweni), imfundo yangaphakathi, nezimiso ezenza ukuba ukuhlanganyela kube lula. UPR uqinisa lemizamo ngokuqinisekisa ukuthi izakhamuzi ziyayazi futhi zizizwe zishukunyiselwa ukuyisebenzisa. Ngokwesibonelo, uhulumeni odlula ngokubhalisa ngokuzenzakalela ungabona izinga lokubhalisa iPR ngokuchaza isimiso esisha nangokusingatha izindaba zomuntu siqu.
Izibonelo eziphumelelayo eziphawulwe emazweni anjenge- Australia] [1] lapho ukuvota okuphoqelelwe kuhlala khona ne-PR eqinile ehlanganisa ukuvota njengenjabulo yomphakathi kunokubonisa ukuthi amasu okuxhumana kumelwe avumelane nomongo. Ochwepheshe be-PR kufanele basebenzelane nososayensi bezenhlalo, abahlaziyi, nabahleli bomphakathi ukuklama ukungenela okusekelwe ebufakazini futhi kuqhubeke.
Isiphetho
Ubudlelwane bomphakathi bunesithembiso esikhulu sokulwa nokunganakwa kwezakhamuzi ngokuzisa, ukushukumisa, nokuxhumanisa umphakathi nezakhamuzi zabo. Ngokufunda, ukulandisa izindaba eziyiqiniso, ukuhlangana kwezimiso, nokubophana ngemishini, imikhankaso ye-PR, iye yabonisa ukulinganisela okungalinganiyo, futhi ibonise ukulinganisela okuncane kakhulu. (naba ababambene ngokuyandisayo, ukuvota, ukuvota, nokuhlanganyela komphakathi. Nokho, insimu kumelwe ibhekane nezinselele eziphikelelayo: ukungathembi, ukuqasheki, ukuyinkimbinkimbi kwempucuko, nobunzima bokusekela isibopho somphakathi ngesikhathi esithile. Imizamo eminingi ephumelelayo iphatha izakhamuzi njengezilaleli ukuba zingahlulwa kodwa njengezisebenzi ezihlangeneyo ezisebenzelani ezihlangeneyo zentando yeningi. Uma kuhlanganiswa nezinguquko ezinciphisa imingcele yokwakha nokutshala inzuzo emphakathiniko, iPR ingasiza ekushintsheni impumelelo ekunganani kwezenzweni kwemisebenzi yezenzwe yentando yentando yentando yeningi.