Table of Contents

Xa ufikelela kurhulumente wakho ``ibhunga lesixeko, umbutho wengingqi, okanye isebe lesizwe' lengingqi') uqhelisela ilungelo elisisiseko lokunxibelelana nabameli bakho abanyuliweyo nabasebenzi bakawonke-wonke. Ukuqonda indlela abameli bakarhulumente abayifumana ngayo, inkqubo, nokuphendula kwimiyalezo yabemi kunokukunceda uqhubele phambili inkqubo kwaye umisele ukulindela okusengqiqweni ngexesha nendlela oza kufumana ngayo impendulo.

Unxibelelwano lukarhulumente luye lwavela ngokuphawulekayo ukutyhubela iminyaka. Oko kwakuxhomekeke ngokuyintloko kwiileta ezibhalwe ngesandla nakwifowuni kuye kwanda kubandakanya ii-imeyili, iifomu ze-intanethi, imiyalezo yezentlalo-ntle, kunye neeplatfomu ezintsonkothileyo zamanani. Olu khokelo lunentsingiselo luzakuhamba udlula kwinqanaba ngalinye lempendulo karhulumente, ukususela kwixesha umyalezo wakho ufunyanwa ngalo ukusa kwisigqibo sokugqibela sophando lwakho.

Ukuqonda Imijelo Yonxibelelwano Karhulumente

Oorhulumente bale mihla banika abemi iindlela ezininzi zokunxibelelana, ngamnye oneengenelo zakhe kunye namaxesha okuphendula aqhelekileyo. Ukwazi umjelo omele usetyenziswe kungayichaphazela ngokuphawulekayo indlela inkxalabo yakho echaphazelekayo echaphazelekayo.

Iindlela Zonxibelelwano Ezingokwesithethe

Umnxeba uhlala ungenye yezona ndlela zingqalileyo zokuqhagamshelana nee-ofisi zikarhulumente. Xa ufownela umbutho karhulumente, ungafikelela kumntu ophilayo, inkqubo ezenzekelayo, okanye ushiye iposi yelizwi. Amasebe amaninzi ngoku asebenzisa izibheno nabasebenzi abaqeqeshiweyo abanokuphendula umbuzo wakho ngoko nangoko okanye bathumele umnxeba kwisebe elifanelekileyo. Ukunxibelelana ngomnxeba kuluncedo ngokukodwa kwimicimbi engxamisekileyo okanye xa ufuna ukucaciswa ngoko nangoko kumbuzo olulula.

Oonobumba ababhaliweyo, logama bengenanto iqhelekileyo namhlanje, basamkelwa kwaye basetyenziselwe ziofisi zonke zikarhulumente. Abanye abemi bakhetha le ndlela ukwenzela izikhalazo ezisesikweni okanye xa benza ingxelo ebhaliweyo yonxibelelwano lwabo. Iileta zijongwa kwiinkqubo zamanani kwilisithi kwaye zisetyenziselwe ngokufanayo kwii email.

Uthungelwano lwamanani

I-imeyile iye yaba yenye yezona ndlela ziphambili abemi abazisebenzisayo ukunxibelelana nee-ofisi zikarhulumente. Ixesha eliqhelekileyo lokuphendula ii-imeyili ezithunyelwa kumaziko onxibelelwano karhulumente liyientsuku ezintathu ukuya kwezilishumi, nangona oku kusenokuhluka ngokuphawulekayo kuxhomekeke kumbutho kunye nokuntsonkotha kophando lwakho.

Iifomu ze-web ezikwindawo engaphakathi neziselunxwemeni zixhaphakile ngokuba zivumela abameli ukuba baqokelele ulwazi ngendlela esesikweni. Ezi ndlela zidla ngokuquka iimenu zoluhlu olusezantsi, ii-PProjectes, kunye nemimandla efunekayo encedayo ukuqinisekisa ukuba umbutho ufumana lonke ulwazi olufunekayo, lungakhawulezisa inkqubo yokuphendula.

Iqonga lezentlalo-ntle njengeTwitter, Facebook, kunye neInstagram livelile njengemijelo emitsha yonxibelelwano lukarhulumente. Amasebe amaninzi ngoku agcina ubukho obusebenzayo bezentlalo-ntle kwaye aphendula kubemi ababuza ngezi migangatho, ingakumbi kwizicelo zolwazi jikelele okanye kwimicimbi yoluntu.

Iinkqubo zezicelo ezikhethekileyo

Oorhulumente abaninzi basekuhlaleni baye basebenzisa iinkqubo ezingama-31", ezishushu ezingekho mgangathweni kunye nemigangatho yamanani apho abahlali banokuxela iziphumo ezifana nemingxuma, izibane ezihamba ezitratweni ezaphukileyo, okanye iinkonzo zesixeko eziceliweyo. Ezi nkqubo zinika amanani okulandelela ukuze ujonge ubume besicelo sakho kwi-intanethi.

Ukucela iirekhodi zikarhulumente okanye amaxwebhu, iFreedom of Information Act (FOIA) kumgangatho wesizwe kunye nemithetho efanayo yerekhodi evulekileyo kumgangatho karhulumente kunye nowasekuhlaleni inika iinkqubo ezikhethekileyo. Isicelo sakho siya kufumana impendulo ekhawulezileyo ukuba sibhekiswe ngqo kwiofisi yequmrhu okanye kwicandelo lombutho okholelwa ukuba iirekhodi ozifunayo.

Funda iirisithi

Xa umyalezo wakho ufika kwiofisi karhulumente, ungena kwinkqubo ecwangcisiweyo elungiselelwe ukuqinisekisa ukuba akukho nto ingenayo kwimingxuma. Ukuqonda eli qonga lokuqala kunceda kucacise isizathu sokuba ufumane uvumo oluzenzekelayo noko kwenzekayo.

Iinkqubo zokwamkelwa okuzenzekelayo

Amasebe amaninzi karhulumente asebenzisa iinkqubo ezizenzekelayo ukukhawuleza avume ukuba uthunyelelwe i-imeyili yakho. Oku kuvuma kufike ngemizuzu nje embalwa okanye iiyure nje ezimbalwa kwaye kuphumeze iinjongo eziliqela: kuqinisekisa ukuba umyalezo wakho wamkelekile, kunika isalathisi okanye inani lokulandelela, kwaye kucwangciswe ixesha onokulindela ngalo impendulo encinane.

Ezi mpendulo zizenzekelayo aziyompendulo yokugqibela kumbuzo wakho .

Ukwenziwa komyalezo ube yingxelo kunye nokumiselwa phambili

Xa ifunyenwe, imiyalezo ibekwa ngokwamaqela ngokweemeko ezininzi. Iiofisi zikarhulumente ziyakwazi ukucalucalula uthungelwano olungenayo ngombandela, ungxamiseko, ukuntsonkotha, kunye nesebe elixhotyiswe kakuhle ukusingatha lo mba. Le nkqubo yokuzilungiselela isenokusetyenziswa ngokwemiqathango ezenzekelayo ngokusebenzisa i-software eyintloko yophawulo, okanye inokwenziwa ngesandla ngabasebenzi abaqeqeshiweyo.

Umgangatho ophambili wabelwe ngokwemo yophando. Iimeko zexesha likaxakeka, izinto ezichaphazela ukhuseleko lukawonke-wonke, okanye imiba engxamisekileyo yexesha efumaneka kuphatho oluphezulu. Izicelo zolwazi lweRoutine okanye imibuzo jikelele ilandela ixesha elifanelekileyo lokulungiselela. Ii-atmosfera ezicetyiweyo zicebisa ukuba zifake ixesha lokulungisa amatyala asuswe ukusuka kwiintsuku ezilishumi ukuya kwezisibhozo, kuxhomekeke kwiiveki ezintsonkothileyo.

Iinkqubo zolawulo lomzekelo

Ingxamiseko, ingakumbi ezo zamkela umthamo omkhulu wezicelo, kufuneka zisebenzise iinkqubo zolawulo lwezembane kunye nee-ports ezisekelwe kwi-web ukwenza izicelo. Ezi nkqubo zenza ingxelo yamanani yophando lwakho, zinike umenzi okhethekileyo, kwaye zilandele kwinqanaba ngalinye lempendulo.

Iinkqubo zolawulo lonxulumano lwangoku (CRM) zivumela amalungu abasebenzi abaninzi ukuba afikelele ngexesha elinye kulwazi lwetyala, dibanisa amaphetshana, dibanisa amaxwebhu, kunye nobume bohlaziyo ngexesha lokwenene. Oku kuthintela iimpendulo eziphinda-phindwayo nokuqinisekisa ukuba imeko yakho ithunyelwe phakathi kwamasebe okanye amalungu abasebenzi.

Isabelo kwiSebe elifanelekileyo

Emva kokuba umyalezo wakho uwiswe kwaye uqulunqwe, kufuneka ufikelele kumntu olungileyo okanye iqela elinokuthetha ngenkxalabo yakho. Le nkqubo yokuwuyeka ibaluleke kakhulu ukuqinisekisa ukuba ufumana impendulo echanileyo neluncedo.

Izakhiwo zeSebe kunye nokuzibophelela okukhethekileyo

Amasebe karhulumente alungelelaniswe njengesebe elikhethekileyo okanye amaqela, ngalinye elisingatha iintlobo ezithile zemibandela. Umzekelo, urhulumente usenokuba namasebe ahlukeneyo ezothutho, iinkonzo zempilo, ukhuseleko lwemekobume, kunye nengeniso.

Amaziko asoloko edibana neSebe leMicimbi yeeNkcubeko, Inkonzo yeNgeniso yangaphakathi, Ulawulo loKhuseleko loNtlalo-ntle, iSebe loBurhulumente, kunye neeNkonzo zoGunyazo loBumi e-U. La masebe agcina imihlathi aphuhlise iinkqubo ezintsonkothileyo zokuthumela imibuzo kumaqela akhethekileyo.

Isalathisi somsebenzi weCandelo neSizwe

Ukuba uqhagamshelana neofisi yommeli wakho onyuliweyo kunokuba ube ngumbutho ngqo, uphando lwakho lungena kwinkqubo eyahlukileyo kodwa enxulumene nayo. Ityala libhekisela kwimpendulo okanye iinkonzo ezinikwa ngamalungu eBhunga-ngqungquthela zifuna uncedo, ngokufuthi nombutho worhulumente.

Iiofisi zeKhomishoni zisebenzisa abasebenzi abanobuchule bokunceda abasebenzi abasebenza ngesebe elilawula ulawulo lorhulumente. Izicelo eziqhelekileyo zomsebenzi wobukhokho zibandakanya izicelo zoKhuseleko loluntu, amagqala, okanye ezinye iinzuzo zesizwe; ukufumana ingxelo elahlekileyo okanye intlawulo kumbutho wesizwe; okanye uncedo kwimicimbi yokufuduka. Xa abasebenzi bengqungquthela beqhagamshelana nombutho ngenxa yakho, abameli badla ngokusabela kwezi mibuzo, nangona kukho imigaqo yemilinganiselo yokuziphatha elawula oko abameli abanako nokungenakukwenza.

Ukwabelana Ngemisebenzi Nesabelo Sabasebenzi

Kulo lonke isebe, imiyalezo engenayo isasazwa phakathi kwamalungu abasebenzi abakhoyo. Amanye amaqumrhu asebenzisa iinkqubo ezisebenzisa ii-oyile ezisasaza amatyala ngokubhekiselele ekusebenzeni okukhoyo, ngoxa amanye enabaphathi abawabela ngezandla amatyala asekelwe kubuchule, ubukho, nokuntsonkotha kwemeko.

Amalungu asebenzayo amiselwe kwityala lakho afanele abe nembopheleleko yokuphanda le mbambano, aqokelele inkcazelo efunekayo, aqhagamshelane nabasebenzi okanye abalawuli njengoko kufuneka, kwaye abhale phantsi indlela yokuphendula. Kwiimeko ezinzima, kufuneka ukuba amalungu ahlukahlukeneyo abasebenzi okanye kwanesebe elininzi lisebenzisane ukunikela impendulo epheleleyo.

Inkqubo yoHlelo noHlaziyo

Xa umyalezo wakho ufikelela kwilungu labasebenzi elibelweyo, baqalisa umsebenzi wokuqonda imeko yakho nokufumana impendulo efanelekileyo. Eli qonga liyahluka kakhulu kuxhomekeke kwindlela obuza ngayo.

Ukuhlanganiswa Kwenkcazelo Nokuqinisekiswa

Kwimibuzo emininzi, abasebenzi kufuneka baqokelele ulwazi olongezelelekileyo ngaphambi kokuba baphendule. Oku kungabandakanya ukukhangela iirekhodi zakho kwii-database zeziko, ukukhangela imithetho enxulumene nezomthetho okanye imimiselo, ukuphinda uhlolo lwangaphambili lwesicelo okanye ukukhangela ubume besicelo okanye isicelo osingenisile.

Kwezinye iimeko, kusenokufuneka ukuba ilungu labasebenzi liqhagamshelane nawe ukuze licaciselwe okanye lifumane ulwazi olongezelelekileyo. Abameli abaninzi bathumela impendulo ephakathi kwamatyala anzima kakhulu kwezinye iiveki ezimbini nantandathu emva kokufumana kwazo i-risithi yokunika uhlaziyo. Olu nxibelelwano lukugcina usazi ukuba imeko yakho isebenza ngokuqhubekayo, nokuba isigqibo sokugqibela asikafumaneki.

Impinda esemthethweni neyomgaqo-nkqubo

Iimpendulo zikarhulumente kufuneka zihambelane nemithetho, imimiselo, nemibutho esebenzayo. Kwimicimbi entsonkothileyo okanye echukumiseke kakhulu, abasebenzi kusenokufuneka badibane nesiluleko somthetho, iingcali zemigaqo, okanye abalawuli ngaphambi kokuba baphendule. Le nkqubo yokuhlola iqinisekisa ukuba inkcazelo enikezelweyo ichanekile kwaye naziphi na izenzo ezithatyathweyo zifanelekile ngokusemthethweni.

Imithetho yangasese ichaphazela nendlela abameli abanokusabela ngayo. Kufuneka abasebenzi baqinisekise ukuba ungubani, kunye nemvume yakho yokufumana inkcazelo ethile ngaphambi kokuba uchaze iingxelo zobuqu okanye iinkcukacha ngemeko yakho.

Ukulungelelaniswa kwamazwe ngaphesheya

Ezinye iimibuzo ezichaphazela amasebe amaninzi okanye imigangatho emininzi karhulumente. Kwezi meko, ilungu labasebenzi elisingatha imeko yakho kufuneka lilungelelane nabanye osebenza nabo kwezinye ii-ofisi ukuqokelela impendulo ebanzi. Olu manyano luthatha ixesha elongezelelekileyo kodwa luphumela kwimpendulo epheleleyo nechanileyo kumbuzo wakho.

Iintlobo Zokusabela Kukarhulumente

Iimpendulo zikarhulumente kwimiyalezo yabemi zithatha iindlela ezahlukeneyo zixhomekeke kwindlela obuza ngayo noko ukucelayo. Ukuqonda ezintlobo ezahlukeneyo zempendulo kukunceda ukwazi oko umele ukukulindela.

Iimpendulo

Abami abaninzi babuza ngezicelo zenkcazelo − indlela yokufaka ulwazi lwenkqubo, amaxwebhu afunekayo, apho unokufumana khona ifomu ethile, okanye indlela umthetho othile okanye imiqathango esebenza ngayo kwimeko yakho. Iimpendulo zolwazi zinika iinkcukacha eziceliweyo, ngokufuthi namakhonkco kwii-website, iifomu okanye oovimba abongezelelekileyo.

Ezi mpendulo zingachaza iimfuno zokulungelelanisa inkqubo karhulumente, ukucacisa ixesha elimiselweyo lezicelo okanye izibongozo, ukunikezela ngolwazi lokuqhagamshelana neofisi efanelekileyo, okanye ukulathisela kubuncwane obukhoyo ekuhleni apho unokufumana iinkcukacha ezithe chatha. Ii-ofisi zamalungu zidla ngokubhekisela kumasebe karhulumente afanelekileyo, kwaye maxa wambi ziqokelela zinikezele okanye zinike amakhonkco okanye izixhobo zokubhekisa kwii-ofisi zazo ukunceda ngezi mibuzo.

Izahlulo zobume kunye neengxelo zenkqubela

Ukuba ubuza ngobume besicelo, okanye imeko esele iqhubeka, impendulo izakunikezela ngohlaziyo apho izinto zime khona. Oku kungaquka ulwazi malunga nesigaba soqhubekeko lwenkqubo yakho efikelelweyo, nokuba ngaba naluphi na ulwazi olongezelelweyo luyafuneka, uqikelelo lwexesha lokugqitywa, okanye iinkcazelo zalo naliphi na ixesha lokulibaziseka.

Kwizinto eziqhubekayo, usenokufumana uhlaziyo oluninzi njengoko imeko yakho iqhubeka ngamaqondo awahlukeneyo ohlalutyo okanye ukwenziwa kwezinto.

Iimpendulo ezingxamisekileyo zesenzo

Ezinye imiyalezo zifuna ukuba urhulumente athathe inyathelo elithile kunokusuka nje anikeze ulwazi. Iimpendulo ezizizo zisenokubandakanya ukwenziwa kwesicelo, ukulungisa impazamo kwiirekhodi zakho, ukukhupha intlawulo okanye i-freast, ucwangciso lokumisa okanye uhlolo, okanye ukuqalisa uphando kwisikhalazo.

Xa kuyimfuneko, impendulo ichaza ukuba yeyiphi inyathelo eliza kuthatyathwa, ifreyim yexesha ezakugqitywa, kunye nawaphina amanyathelo alandelayo omele uwathathe. Ungafumana unxibelelwano olulandelayo xa isenzo sigqityiwe.

Ukusabela Ngokuvakalayo

Ngamanye amaxesha iofisi odibana nayo asiyoyo elungileyo ukusingatha ukhupho oluthile. Kwezi meko, uzakwamkela impendulo ebhekisa kuwe kwisebe elilungileyo, kwisebe, okanye kwiofisi. Iimpendulo ezintle zokubhekisa azisixeleli nje ukuba uqhagamshelane nendawo engalunganga.

Kwezinye iimeko, iofisi oqala wadibana nayo inokudlulisela umyalezo wakho kwisebe elichanekileyo ngenxa yakho, igcine inyathelo lokuphinda ubuze.

Izicelo zolwazi olongezelelekileyo

Ukuba umbutho ufuna ulwazi oluninzi kuwe phambi kokuba baphendule ngokupheleleyo, uzakwamkela isicelo senkcukacha ezongezelelekileyo. Le mpendulo ichaza ukuba yeyiphi inkcazelo efunekayo, kutheni iyimfuneko, indlela yokuyinika, kwaye into ezakwenzeka xa umbutho uyifumana.

Ukuphendula ngokukhawuleza kwezi zicelo kunceda uphephe ukulibazisa ukucombulula umbuzo wakho. Isebe alinakuqhubeka de bafumane inkcazelo oyicelileyo kuwe.

Indlela Yokusabela Nento Ebachaphazelayo

Omnye wemibuzo exhaphakileyo enabemi ngu-"Iza kuthatha ixesha elingakanani ukufumana impendulo?" Impendulo iyahluka-hluka ngokubhekiselele kwizizathu eziliqela.

Amaxesha okusabela aqhelekileyo

Iintlobo ezahlukeneyo zonxibelelwano lukarhulumente zinokuvela ngamaxesha ahlukahlukeneyo. Izicelo zolwazi olulula zinokuphendulwa emva kweentsuku ezimbalwa zoshishino, ngoxa iimeko ezinzima ezifuna uphando, ukulungelelana okanye uhlolisiso olungokwasemthethweni zinokuthabatha iiveki okanye iinyanga eziliqela.

Izicelo zenkcitho zifuna izicelo zolungelelwano lwelisithi. Ixesha elithatyathwa kukuphendula isicelo liya kwahluka kuxhomekeka ekuntsonkotheni kwesicelo nakuyiphi na isiqinisekiso esisele sihleli kumzi - mveliso.

Amasebe amaninzi apapasha amaxesha okuphendula kwawo kwiiwebhsayithi zawo okanye kwimiyalezo yawo ekhutshwayo.

Izinto Eziphembelela Ukusabela Ngesantya Esikhawulezayo

Iimeko eziliqela zichaphazela indlela okhawuleza ngayo ukuphendulwa. Ukuntsonkotha kombuzo wakho kungunobangela oyintloko, “‘ imibuzo elula eneempendulo ezicacileyo iconjululwe ngokukhawuleza kunemibandela efuna uphando olunzulu, uhlalutyo olusemthethweni, okanye ukulungelelanisa amasebe amaninzi.

Umthamo wemibuzo umbutho ngoku uphatha iziphumo zamaxesha okuphendula. Ngexesha lencopho okanye emva kweziganeko ezinkulu ezivelisa imiqulu ephezulu yoqhagamshelwano lwabemi, amaxesha okuphendula anokuba made kunesiqhelo. Amaqondo okusebenza kunye nokufumaneka kovimba ngaphakathi kwisebe kuchaphazela isantya sokuqhubekeka.

Ukugqibelela komyalezo wakho wokuqala kubaluleke nako. Ukuba unika lonke ulwazi olufunekayo ngaphambili ngezantsi", kuquka amanani, imihla, amagama, kunye neenkcukacha ezizodwa malunga nemeko yakho --staff ingaqala ukusebenza kwimeko yakho ngoko nangoko. Uqhagamshelwano olungaphelelanga lufuna umva no-------------- thungelwano ukuqokelela ulwazi olulahlekileyo, ukwandisa ixesha lomgca wonke.

Uqhubekeko olugxothiweyo

Ezinye iimeko zifuna ukusetyenziswa ngendlela elula. Iimeko zexesha likaxakeka, izinto ezichaphazela ukhuseleko lukawonke-wonke, okanye iimeko ezibandakanya ixesha elifutshane eliya kufumana ixesha eliphambili lokuqhubekeka. Isicelo siya kulungiswa ukuba ukungabikho konyango oluzinzileyo kulindeleke ukuba kunikezele umngcipheko kubomi bomntu okanye kukhuseleko lomzimba. Okwesibini, ukuba kukho ungxamiseko lokwazisa uluntu ngomsebenzi worhulumente wobunyani okanye othethwini, ukuba kwenziwa ngumntu obandakanyekelwe ngokuyintloko ekudluliseleni ulwazi, okanye isicelo sakhe siya kupheliswa.

Ukuba ukholelwa ukuba imeko yakho ifuna uphatho olulula, chaza ngokucacileyo isizathu sokuba kumyalezo wakho wokuqala kwaye unike uxwebhu oluxhasayo ukuba lukhona. Noko ke, qaphela ukuba ucwangciso olukhutshiweyo lugcinelwe iimeko ezingxamisekileyo, hayi nje ukulungiselela ukunceda.

Ulawulo lomgangatho kunye neenkqubo zokuncomela

Ngaphambi kokuba uphendule, ngokuqhelekileyo ulawulwa ngomgangatho yaye uvunywa ukuze uqinisekise ucoselelo, ukugqibelela nokufaneleka.

Uhlolo oluPhambili

Amasebe amaninzi karhulumente afuna uphando oluphangaleleyo lwempendulo phambi kokuba athunyelwe, ingakumbi kwiimeko ezinzima, kwimicimbi enzima, okanye kunxibelelwano olucwangcisa inkqubo okanye unxibelelwano. Abalawuli abajongisi bakhangela ukuba impendulo ithetha ngokuchanekileyo kuphando lommi, inika ulwazi oluchanekileyo, idibene nemithetho nemigaqo enxulumeneyo, kwaye igcina indlela efanelekileyo.

Le nkqubo yokwenza uhlolo yongeza ixesha kwixesha lokuphendula kodwa inceda ekuqinisekiseni ubunjani nokungaguquguquki konxibelelwano lukarhulumente.

Iziphumo ezingokwasemthethweni nezigunyazisa

Iintlobo ezithile zempendulo qha, ngokuquka ezo zibandakanya ingcaciso esemthethweni, izenzo zonyanzeliso, okanye ukhupho lweengxelo phantsi kwenkululeko yemithetho yolwazi,(-"abasebenzi be-gal" bangahlola impendulo ecetyisiweyo phambi kokuba ithunyelwe. Oku kuqinisekisa ukuba isibonelelo asilutyhili ngokuphandle ulwazi olukhuselweyo, yenza ngokomthetho iingxelo ezingakhuselwayo, okanye zibophelele kwizenzo ezingaphaya kwegunya laso.

Uqinisekiso locoselelo

Amalungu abasebenzi aqinisekisa ucoselelo lolwazi phambi kokuba luqukwe kwimpendulo. Oku kungabandakanya ukukhangela okuphindiweyo kwimithombo enegunya, ukuqinisekisa imeko yangoku yezicelo okanye iimeko, okanye ukuqinisekisa ukuba ulwazi loqhagamshelwano kunye noqhagamshelwano kunye noqhagamshelwano lwezibonelelo luseza kufikelela kumhla.

Ukuthunyelwa Kweempendulo

Xa impendulo igqitywe kwaye ivunyiwe, inikwe wena ngejelo elinye olisebenzisela ukuqhagamshelana nesibonelelo, okanye ngendlela yakho yonxibelelwano ekhethekayo ukuba ukhankanye enye.

Iifomu zokuphendula

Iimpendulo ze-imeyili ngoku zeyona ndlela iqhelekileyo yothungelwano lukarhulumente. Zikhawuleza, zenzela amaqela omabini ingxelo ezenzekelayo, kwaye zivumela ukuba kubekho lula iziqhoboshelo okanye amakhonkco kongezelelweyo.

Kwimicimbi esesikweni okanye xa kufuneka ngumthetho, abameli bale ntlanganiso basenokuthumela iileta ezibhaliweyo ngeposi. Ezi zidla ngokusetyenziselwa izigqibo ezisemthethweni, isaziso esisemthethweni, okanye xa kuthethwana nabemi abangenayo i-imeyili.

Imibutho ethile ilungiselela ukufowunela abantu ngemibandela engxamisekileyo, xa kuyimfuneko ukuncokola nabo, okanye xa kuthethwa ngeengxaki ezintsonkothileyo.

Uxwebhu kunye nogcino- lwengxelo

Amaziko karhulumente agcina iingxelo zonxibelelwano lwawo nabemi. Oku kubhala kusebenza kwiinjongo ezininzi: kudala imbali yokunxibelelana kwakho nesebe, kunika isalathisi xa kuvela imibuzo kamva, kuxhasa ukuphendula nokubonakala, kwaye kunceda umbutho uphucule indlela ohamba ngayo iinkonzo.

Kufuneka ugcine iingxelo zakho zonxibelelwano lukarhulumente, kuquka iikopi zemiyalezo oyithumelayo, iimpendulo ozifumanayo, iimbekiselo okanye amanani emizekelo, amagama abasebenzi othetha nabo, kunye nemihla yazo zonke iincoko.

Unxibelelwano Olulandelelanayo Noluqhubekayo

Uphando lwakho lokuqala kunye nempendulo yesiko ingaba sisiqalo sengxoxo eqhubekayo, ingakumbi kwimicimbi entsonkothileyo.

Ixesha Lokuphila

Ukuba awufumananga impendulo kwisakhelo sexesha eliboniswa ngumbutho, kufanelekile ukulandela phezulu. Xa unjalo, bhekisa umyalezo wakho wokuqala, quka nayiphina imeko okanye inani lembekiselo oyinikiweyo, kwaye buza ngomdla ngemo yophendlo lwakho.

Kufuneka ulandele ukuba impendulo oyifumeneyo ayiwuphenduli ngokupheleleyo umbuzo wakho, ukuba ufuna ukucaciswa kwinto ethile kwimpendulo, ukuba imeko yakho itshintshile ukususela kumbuzo wakho wokuqala, okanye ukuba unenkcazelo eyongezelelekileyo enokuchaphazela imeko yakho.

Iinkqubo zokuNciphisa

Ukuba akwaneliswa yimpendulo oyifumanayo okanye ukuba impikiswano yakho ayilungiswanga, abameli abaninzi banenkqubo zokukhutshwa kwemali. Oku kungabandakanya ukucela ukuthetha nomphathi, ukukhupha isikhalazo esisemthethweni okanye isibheno, ukuqhagamshelana nommeli wombutho onyuliweyo, okanye ukuzabalazela ukufumana uncedo kummeli wakho onyuliweyo.

Ombudsman are charged with collecting and evaluating all of the facts regarding a matter as a neutral investigator. They determine if there was an error, unfairness or harm by the agency involved, or no basis to the complaint. Many government agencies have ombudsman offices that serve as neutral parties to help resolve disputes between citizens and the agency.

Uncedo Lwengqungquthela

Xa abemi benobunzima bokufumana iimpendulo kumaqumrhu karhulumente okanye ukucombulula imicimbi ngemijelo eqhelekileyo, banokucela uncedo kubameli babo abakwiqumrhu. Amawaka abantu nyaka ngamnye aqhagamshelana nabameli babo abanyuliweyo ukuze bafumane uncedo lweenkqubo zikarhulumente. Abameli abaququzeleli nabasebenzi babo badla ngokunikezela izicelo kumaqumrhu karhulumente ngenxa yabo.

Amasebe asebenza ngomanyano asoloko esabela kwinkxalabo eququzelelwayo, nangona kukho imida engobungakanani boothunywashe abanokungenelela kwiinkqubo zoshishino. Iiofisi zekonkla-mbuso zingacela ulwazi ngemeko yakho, ukukhuthaza ukuqwalasela ngokukhawuleza, ukulungiselela ukumiswa, kunye nokwenza iinkonzo ezifanayo ukuze uqhubele phambili imeko yakho.

Ubuxhakaxhaka nonxibelelwano lukarhulumente wale mihla

Ubugcisa buye bayitshintsha ngendlela oorhulumente abanxibelelana ngayo nabemi, ngokuqhelekileyo benza le nkqubo ikhawulezile, icace ngakumbi yaye ifikeleleka ngakumbi.

Iinkqubo zokulawula unxibelelwano ezinxulumeneyo

Iiofisi zikarhulumente zale mihla zisebenzisa iinkqubo ezintsonkothileyo zolawulo lonxulumano (CRM) ukuze zilandelele zilawule uthungelwano lwabemi. Inkqubo yeNkqubo yolawulo lweConstituent igcina unxibelelwano phakathi kwaye iqinisekisa ukuba zonke iisicelo zifunyanwe ukususela ekuqaleni ukuya ekugqibeleni. Ngokuphucula ukusabela nokuphendula, inceda iiofisi zikawonke-wonke zomeleza ulwalamano nabantu ezikhonza nabo.

Ezi nkqubo zivumela abasebenzi ukuba bafumane iingxelo ezipheleleyo zokunxibelelana nabemi, balandele amatyala kulo lonke ixesha lokulungiselela, bakhuphe iingxelo ngamaxesha okusabela nangeembambano eziqhelekileyo, baze bachaze izinto ezisenokubonisa iingxaki eziyimfuneko kwinkqubo efuna ingqalelo.

Umbindi Wonxibelelwano noncedo lwe window

Amaziko amaninzi ngoku anika amaziko akwi-intanethi apho abemi banokuzisa khona izicelo, babhale phantsi imeko yabo, bafake amaxwebhu, bafumane neempendulo `enye indawo.' La mazibuko anika ukukhanya nokunceda, akuvumela ukuba ujonge imeko yakho nangaliphi na ixesha ngaphandle kokufowuna okanye ukufowuna i-imeyili.

Iinketho ezizenzekelayo, kuquka iiFAQs ezibanzi, incokobots, kunye neziseko zolwazi, zivumela abemi ukuba bafumane iimpendulo kwimibuzo eqhelekileyo ngoko nangoko ngaphandle kokulinda abasebenzi. Ngelixa ezi zixhobo zingenako ukusingatha iimeko ezinzima okanye ezohlukileyo, zilunge kakhulu kwizicelo zolwazi lwesiqhelo.

Ubuntlola obenziweyo kunye nobuchule obuzenzekelayo

I-AI inika isisombululo esinyanzelisayo ngokuphinda-phinda imisebenzi ezenzekelayo, inikeza 24/7 ufikelelo kulwazi, kunye nokuzenza abe mava omsebenzisi. Ii-ngxoxo ezinamandla e-Al zingaphendula imibuzo ebuzwa rhoqo (ii-FAQ), ucwangciso, kunye nezicelo ezisisiseko, zikhulula abameli abangabantu kwiimibuzo entsonkothileyo.

Iinkqubo ze-AI ziyakwazi ukuncedisa ekuzibuzeni kwisebe elifanelekileyo, zicebisa ngoovimba abafanelekileyo abasekelwe kwisigidimi sakho, kwaye zichonge iimeko ezingxamisekileyo ezifuna ingqalelo ekhawulezileyo. Noko ke, iimeko ezinzima zisafuna ugwebo nobuchule bomntu.

Ukufumaneka okuhambayo

Ii-apps ezihambayo kunye nee-website ezihambayo zenza kube lula kunanini na ngaphambili ukunxibelelana nee-ofisi zikarhulumente naphi na. Oorhulumente abaninzi basekuhlaleni baneenkqubo ezivumela abemi ukuba baxele ngeembambano, bacele iinkonzo, baze bafumane izaziso malunga namatyala abo kwii-cellphone zabo.

Ukuqwalasela Okukhethekileyo Iintlobo Ezahlukahlukeneyo Zezicelo

Iindidi ezahlukahlukeneyo zonxibelelwano lukarhulumente zilandela iinkqubo ezahlukeneyo yaye zineemfuno ezahlukeneyo.

Inkululeko Yezicelo Zolwazi

Izicelo zeerekhodi zikarhulumente phantsi kweFOIA okanye urhulumente ovulekileyo wengxelo zilandela iinkqubo ezithile. Isicelo kufuneka sibe sesokubhala kwaye ngokufanelekileyo sichaze iirekhodi ozifunayo. Ngoku inkoliso yamasebe karhulumente amkela iFOIA ngemfonomfono, kuquka ngefomu yeweb, i-imeyili okanye i-fax.

IFOIA ayifuni abameli ukuba benze iirekhodi ezintsha okanye baqhube uphando, bahlalutye ugcino-lwazi, okanye baphendule imibuzo xa bephendula izicelo. Ucela iirekhodi ezikhoyo, ungaceli umbutho ukuba uqokelele ulwazi olutsha okanye imibuzo yokuphendula.

Iimpendulo zeFOIA zinokuthatha ixesha elide kunezinye iintlobo zonxibelelwano lukarhulumente kuba abasebenzi kufuneka bafumane iingxelo ezisabelayo, bazihlole ukuze bafumane inkcazelo ekhululekileyo, izinto eziqulethwe yiredcoct zikhuselwe, baze balungiselele iirekhodi ukuze zikhululwe.

Izikhalazo Nezikhalazo

Izikhalazo ezingokwasemthethweni malunga neenkonzo zikarhulumente, ihambo yabaqeshwa, okanye izigqibo eziziko zidla ngokubangela uphando olungqalileyo kunye neenkqubo zokuphendula.

Iimpendulo zokukhalaza zidla ngokuchaza oko kwenziwayo, oko kwafunyaniswayo, oko kuya kuthatyathwa (ukuba kukho onokuthi), noko kubangel ’ umdla okunako ukuba akuvumelani nemiphumo.

Izicelo Zenkonzo

Izicelo zeenkonzo zikarhulumente . "ezifana nemvume, ilayisensi, uhlolo, okanye ulungiso kwisiseko soluntu" iinkqubo zothutho lomsebenzi ezibagcina besuka kwisicelo sokuqala ukuya ekugqityweni. Ungakhangela ubume bezicelo zenkonzo kwi Internet usebenzisa inombolo yokulandelela.

Iimpendulo zesicelo senkonzo ziquka inkcazelo engexesha eliza kunikelwa ngalo inkonzo, amanyathelo afunekayo nokuba ngubani oza kuqhagamshelana naye xa unemibuzo okanye unexhala.

Amacebiso Okunxibelelana Okunempumelelo Norhulumente

Unokuwaphucula amathuba akho okufumana impendulo ekhawulezileyo neluncedo ngokwenza ezinye iindlela ezifanelekileyo xa uqhagamshelana neeofisi zikarhulumente.

Cacisa Uze Uchaze Ngokungqalileyo

Ichaze ngokucacileyo into oyicelayo okanye yiyiphi imbambano ofuna uncedo ngayo. nikeza iinkcukacha ezicacileyo eziquka imihla enxulumene nayo, amagama, amanani, kunye nezinye iinkcukacha zokwahlula. Okukhona uchaza, okukhona kulula ngabasebenzi ukuqonda imeko yakho kwaye unike impendulo efanelekileyo.

Ukuba ubuza imibuzo emininzi, yibaleke okanye sebenzisa iincam zembumbulu ukwenza kube lula ukuba abasebenzi baqinisekise ukuba bathetha enye.

Nika Ulwazi Olupheleleyo

Quka lonke ulwazi umbutho osenokufuna ukuphendula kuphando lwakho. Oku kungaquka igama lakho elipheleleyo kunye nolwazi loqhagamshelano, amanani okhuseleko anxulumeneyo (inombolo yokhuseleko lomqhubi, inani lelayisensi, njl.njl.), iimini zonxibelelwano okanye izicelo zangaphambili, kunye nemibhalo yamaxwebhu anxulumeneyo.

Ukunika ulwazi olupheleleyo ngaphambili kuthintela ulibaziseko olubangelwa ngumbutho ofuna ukuqhagamshelana nawe ukuze ufumane iinkcukacha ezongezelelekileyo.

Sebenzisa Isiqhagamshelanisi Sasekunene

Jonga kwiofisi ethile okanye kwisebe elijongene nombandela wenkupho yakho kunokuba uthumele umyalezo wakho kwibhokisi jikelele esemboxweni. Khangela iwebhsayithi yombutho ukufumana ulwazi olufanelekileyo loqhagamshelano lohlobo oluthile lophando lwakho.

Ukuba akuqinisekanga ukuba yiyiphi iofisi oza kudibana nayo, kungcono utsale umnxeba ucele kunokuthumela umyalezo wakho kwindawo engalunganga kwaye uwukhuphe phakathi kwamasebe.

Yiba Ngamalungisa

Ngelixa kuqondakala ukuba uphazamisekile ukuba uqhubana nengxaki, ugcine intetho yengcali nenembeko kunxibelelwano lwakho iziphumo ezingcono. Abasebenzi bakarhulumente badla ngokuya kwimayile eyongezelelweyo ukuze bancede xa bephathwa ngentlonelo.

Cacisa kakuhle imeko yakho noko ufuna kona, kodwa phepha intetho erhabaxa, ukuhlasela kobuqu okanye izisongelo. Ukuba awunelisekanga ngendlela eliphethwe ngayo ityala lakho, kukho amajelo afanelekileyo okukhalaza nokubhenela.

Gcina iiRekhodi

Gcina eyakho ifayile yakho yakho yonxibelelwano namaziko karhulumente. Gcina iikopi zee email, iileta, kunye neefomu ze Internet ozifakayo. Bhala phantsi amagama abantu othetha nabo kwimfonomfono, kunye nomhla nexesha lencoko kunye noko kuxoxwe ngako. Gcina nayiphi na isalathisi okanye iinombolo ozinike zona.

Olu xwebhu luxabiseke kakhulu ukuba ufuna ukulandela, ukunyusa umba, okanye ukubhekisa phambili.

Yiba Nomonde Kodwa Uzingise

Amagosa karhulumente asoloko ebuza ngemivwana ephezulu yamagosa alinganiselweyo kunye noovimba. Vumela ukuba aphendule ngexesha elichaziweyo ngaphambi kokuba alandele, kodwa musa ukuthandabuza ukulandela ukuba elo xesha lidlule ngaphandle kokuphendula.

Ukuba uphando lwakho lokuqala aluwusombululi umcimbi wakho, qhubeka usebenza ngamajelo afanelekileyo", ucela uhlolo olufanelekileyo, ukuqokelela izibheno, okanye ukufuna uncedo kubameli abanyuliweyo ukuba kuyimfuneko.

Ukuqonda Imiqathango Karhulumente Neengxaki

Kuluncedo ukuqonda amasebe karhulumente athintelayo asebenza phantsi, njengokuba lo mongo unokukunceda ubeke ukulindela okusengqiqweni.

Imida Esemthethweni Neyokwamkelwa Komthetho

Amagosa karhulumente angenza kuphela oko agunyaziswe ngokusemthethweni ukuba akwenze. Kufuneka asebenze ngaphakathi kwemida yemithetho, imimiselo, kunye nemigaqo esebenzayo. Oku kuthetha ukuba nokuba ilungu labasebenzi lifuna ukukunceda ngendlela ethile, lingakwamkelwa ngokusemthethweni ekwenzeni oko.

Xa umbutho uxelela ukuba abanakwenza into oyicelileyo, isoloko ibangelwa kukuba imiqathango esemthethweni okanye yomthetho inqanda, hayi ngenxa yokuba bengafuni ukuncedisa.

Iimfuno Zobuqu Nezobumfihlelo

Imithetho yangasese ithintela oko kunokuzityhilwa ngabameli bolwazi bakarhulumente, nokuba ngubani. Iimeko kufuneka ziqinisekise ukuba ungubani kunye nogunyaziso lwakho ukuze ufumane ulwazi phambi kokuchaza iirekhodi zobuqu. Azinakuxubusha ngetyala lomnye umntu nawe ngaphandle kokuba unegunya elisemthethweni lokufumana loo nkcazelo.

Le miqathango ikho ukukhusela ubumfihlelo bomntu ngamnye, kuquka nobakho xa abanye bebuza ngenkcazelo yakho.

Akukho Zinto

Amasebe karhulumente asebenza ngomlinganiselo olinganiselweyo woqingqo-mali kunye nomgangatho wabasebenzi. Xa kusetyenziswa imali eninzi, abasebenzi abalinganiselweyo, kunye nemfuneko ephezulu yokuxhaswa, amasebe amaninzi azama ukuhambisana nobuninzi beefowuni ezizayo. Oku kuchaphazela amaxesha okuphendula kunye nomgangatho wamaziko enkonzo obuqu.

Ukuqonda ezi zithintelo akuthethi ukwamkela inkonzo engekho semthethweni kodwa kuyanceda ukucacisa isizathu sokuba iimpendulo zithathe ixesha elininzi kunaleyo ubuyikhetha.

Indima Yokubonisa ngaphaya Komoya Nokuphendula

Unxibelelwano lwale mihla lukarhulumente lujoliswe ngakumbi ekuboneni ukuba abantu bafanele baphendule njani.

Iingxelo Zoluntu Norhulumente Ovulekileyo

Imithetho efana noMthetho weZirembo Ezivulekileyo Ezicelayo kunye noMthetho weNkululeko woLwazi wadluliselwa ukwandisa ukubonakala phakathi korhulumente kunye nabaququzeleli. Inxalenye engundoqo yeqhinga leenkonzo zale mihla ezikhombe iORRA, iFOIA, iirekhodi zenkundla, kunye nezinye iintlobo zezicelo ezithandwayo.

Le mithetho ibonisa ukuba urhulumente ungowabantu nokuba abemi banelungelo lokwazi oko kwenziwa ngurhulumente wabo. Xa ucela iirekhodi okanye ulwazi, usebenzisa eli lungelo lisisiseko.

Imisebenzi

Amasebe amaninzi karhulumente afumana irekhodi kwaye anikela ingxelo ekuhleni ngeenkonzo ezinxulumene neenkonzo ezikhoyo, kuquka inani lemibuzo efunyenweyo, amaxesha okuphendula amanani, iindidi zeengxaki eziphakanyiswayo, kunye nereyithi yolwaneliseko lwabathengi.

Abangaphezu kwama - 60% baseMerika bathi unxibelelwano olufike ngexesha oluvela kubameli babo luchaphazela intembelo yabo ngokuthe ngqo kwindlela ephunyezwa ngurhulumente, lubalaselisa ukubaluleka konxibelelwano lukarhulumente olusabelayo.

Inkqubela-phambili Eqhubekayo

Amaziko karhulumente asebenzisa ingxelo eninzi evela kunxibelelwano lwabemi ukuphucula iinkonzo zabo, imigaqo nemigaqo. Imibuzo yakho nezikhalazo azincedi nje ekucombululeni imeko yakho yobuqu.

Ukukhangela Phambili: Ikamva Lonxibelelwano Lukarhulumente

Unxibelelwano lukarhulumente luyaqhubeka luguquka ngobugcisa obuhambela phambili notshintsho kukulindela kwabami.

Ukwanda kokuhambelana kwamanani

Intsingiselo yeenkonzo zikarhulumente zamanani iza kuqhubeka, xa amaqumrhu amaninzi enika ii-portal, ii-apples, kunye neeplat zenkonzo ezidityanisiweyo. Ezi zixhobo ziya kwenza kube lula ukukhupha izicelo, ukulandelela inkqubela yazo, nokufumana iimpendulo ngaphandle kokutyelela umntu okanye ukufowunela.

Ukwandisa

Inkqubo yonxibelelwano lukarhulumente kwixesha elizayo isenokunika amava angakumbi obuqu, isebenzisa iinkcazelo ezingeyomfuneko zommi ngamnye ukuze aqonde iimfuno zemfonomfono ngamnye aze anikele inkcazelo neenkonzo ezilungelelanisiweyo. Ukufunda nge-Al kunye nomatshini kuya kunceda amaqumrhu alindele iimfuno zommi afumane inkcazelo enxulumene nayo aze aqhubeke enikela iinkcukacha ezifanelekileyo.

Ufikeleleko Olungakumbi

Imigudu eqhubekayo yokuphucula ukufumaneka iya kuqinisekisa ukuba amajelo onxibelelwano karhulumente asebenza kubo bonke abemi, kuquka abo banesiphene, abo bathetha iilwimi ezingezizo isiNgesi, nabo basemaphandleni okanye abakwimimandla engasetyenziswayo. Oku kuquka izinto ezifana nokuhambelana komfundi kwikhusi, inkxaso yeelwimi ezininzi, kunye nezinye iindlela zonxibelelwano.

Unxibelelwano lwexesha lokwenene

Abahlali balindele ukuphendula ngexesha lokwenene okanye ngokusondeleyo, ngokufanayo noko bakubonayo ngenkonzo yabathengi bamacandelo azimeleyo. Ngeli xesha abameli bakarhulumente bejamelene neengxaki ezingaqhelekanga, abaninzi basebenzela ukunciphisa amaxesha okuphendula ngomatshini, iinkqubo eziphuculiweyo, kunye nolwabiso olungcono lwezibonelelo.

Isiphelo

Ukuqonda indlela urhulumente asabela ngayo kwimiyalezo yakho kukunika amandla okunxibelelana ngokunempumelelo ngakumbi namaziko kawonke-wonke nokubeka ulindelo olusengqiqweni kule nkqubo. Ukususela kwixesha isigidimi sakho sifunyenwe kwaye siphunyezwe, ngokubekwa ngokweziquzelo nangesabelo, uphando kunye nohlalutyo, ukuya kwimpendulo yokugqibela nakweyiphi na into efunekayo, inyathelo ngalinye lifeza injongo ekuqinisekiseni ukuba ufumana inkcazelo echanileyo, efanelekileyo, neluncedo okanye uncedo.

Nangona le nkqubo isenokubonakala icotha okanye ingumlawuli, yenzelwe ukuqinisekisa ukuba ilungile, iyachana, iyathobela, ithetha ngokusemthethweni, kwaye iphendule ngokuchanekileyo. Ngokwazi oko kwenzekayo emva kwemeko, ungasebenzisa indlela engcono yokuqhuba inkqubo, unike abameli bolwazi abayifunayo, usebenzise izitishi zonxibelelwano ezifanelekileyo, ulande ngokufanelekileyo xa kuyimfuneko.

Khumbula ukuba abasebenzi bakarhulumente basebenza ukunceda abemi basekuhlaleni bahambe ngezixhobo ezintsonkothileyo baze bafumane iinkonzo kunye nolwazi olulufunayo. Ukufikelela kunxibelelwano lwakho ngokucacileyo, ngokugqibelela, nangembeko, xa kuyimfuneko, kwangaxeshanye bezingisa ngokufanelekileyo xa befuna.

Njengoko ubugcisa buqhubeka buhambela phambili kwaye amathemba abemi eguquka, unxibelelwano lukarhulumente luya kuqhubeka luphucuka, luba bhetele, lucace ngakumbi, lufikeleleke ngakumbi. Ukuganana kwakho norhulumente //ngokubuza, ngezicelo, izikhalazo, kunye nempendulo---"udlala indima ebalulekileyo kule nkqubela-phambili iqhubekayo, unceda amaqumrhu aqonde iimfuno zommi aze aphucule iinkonzo zawo ngokufanelekileyo.

Nokuba ufuna ulwazi, ucela inkonzo, unikela ingxelo yengxaki, okanye ucela uncedo lweenkqubo zikarhulumente zokuhamba, ngoku uluqonda kakuhle uhambo oluthathayo isigidimi sakho nendlela abameli bakarhulumente abasebenza ngayo ukusabela kwiimfuno zakho. Olu lwazi lukunceda ube ngummeli onamandla ngakumbi kwaye lufak' isandla kunxibelelwano olungcono lwe-odoli oluthe lwarhoqo jikelele.

Ongezelelweyo Oovimba

Ukuze ufumane inkcazelo engakumbi ngokunxibelelana namaqumrhu karhulumente, cinga ngokukhangela ezi zinto ziluncedo:

  • USA.gov - Isikhokelo esisemthethweni kulwazi kunye neenkonzo zikarhulumente, inikela ulwazi olubanzi ngokuqhagamshelana namasebe karhulumente kunye neenkqubo zikarhulumente. Yiya kwi- httpts//www.usa.gov malunga nolwazi lorhulumente jikelele kunye neenkcukacha zoqhagamshelwano.
  • [[NTLT:0] FOIA.gov - Iwebhsayithi esembindini ye Free of Information Act izicelo, inikeza ukhokelo ekuceleni iirekhodi zikarhulumente nokugcina izicelo zakho. Yifumane kwi http://wwwww.foia.gov ukufunda ngeezicelo zikawonke-wonke.
  • [[UMTL: 0].Gov - Fumana ulwazi loqhagamshelwano kubameli bakho bombutho kunye nokufunda ngeenkonzo zombutho abawunikelayo. Lo mnikelo ukunceda uqonde indlela yokufuna uncedo kumagosa anyuliweyo xa kufuneka.
  • Ilizwe lakho kunye neWebhsayithi zoRhulumente wengingqi - Inkoliso yelizwe, iphondo, kunye noorhulumente bakamasipala bagcina iiwebhsayithi ezinenkcazelo yokuqhagamshelana, ii-ofisi zenkonzo zengingqi zengingqi zengingqi, kunye nokhokelo ngendlela yokunxibelelana namasebe neeofisi ezahlukeneyo.
  • Iwebhsayithi ze-Arhente yeGoverment Arhente - iiwebhsayithi zombutho ngamnye ziquka iiFAQ, ulwazi, iifomu ze-intanethi, kunye nokhokelo oluchanekileyo kolo lungiselelo neenkonzo neenkqubo, ezizenza zime kuqala ezixabisekileyo kulwazi.

Ngokusebenzisa ezi zixhobo nokusebenzisa ulwazi olufumeneyo kwesi sikhokelo, uza kuxhotyiswa kakuhle ukunxibelelana ngokunempumelelo namaziko karhulumente kuwo onke amanqanaba kwaye uqhubele phambili inkqubo yokuphendula ngentembelo.