Table of Contents
Indima Ebucayi Yokukhipha Icala Emphakathini
Ukubophana kwesivumelwano kuhlanganisa inqubo engokomthetho lapho izinkantolo zixazulula khona izingxabano phakathi kwezigigaba ezizimele. Nakuba ukumangalelwa kuvame ukuveza imifanekiso yamacala aphikisanayo, amacala amaningi angokwesiko awafiki enkantolo. Kunalokho, axazululwa ngokuxoxa okuhleliwe phakathi kwamaqembu noma abameleli bawo abahloselwe ukufinyelela isivumelwano sokuzithandela. Amasu okuxoxa ngaphambi naphakathi kokukhipha iziphakamiso zomphakathi anganciphisa ngokuphawulekayo izindleko, ukuqeda isinqumo, ukulondoloza ubuhlobo, futhi kuveze imiphumela engcono efeza izithakazelo eziphambili zeqembu elingaphansi kwesinqumo somahluleli noma iso sokwahlulela sodwa.
Le siqondiso sinikeza uhlelo olubanzi lokuxoxa okuphumelelayo enqubeni yokuvumelana kwesizwe. Ihlanganisa amalungiselelo angaphambi kwe-synogotia, amasu okuxhumana, ukucabangela amaqhinga, kanye namasu athuthukile okunqoba ukunqanda ukunqandwa kwe-ased org / okusekelwe ezindleleni ezisebenzayo, ezivivinyweni ezisetshenziswa abathumeli nabalamuli ezweni lonke.
Isisekelo Sokulungiselela Ngaphambi Kokuba Kufinyelelwe
Ukulungiselela ngokucophelela kuyisici esiyinhloko esiyinhloko ekuxoxisaneni ngempumelelo. Izingxoxo ngaphandle kokuqonda okucacile isikhundla sakho, izinto eziza kuqala kwelinye icala, nokuma kwemithetho kwandisa ingozi yamaphutha abizayo noma izivumelwano ezingokomthetho. Izingxenye ezilandelayo ziveza izinyathelo ezibalulekile zokulungiselela.
Ukuchaza Izithakazelo Nemigomo Yakho
Qala ngokuhlukanisa phakathi kwezindawo zakho (lokho okufunayo) kanye neyakho uthakazelo [ (ngenxa yalokho ufuna). Ezimpikiswaneni zomphakathi, izithakazelo zivame ukudlulela ngalé kwenkokhelo yemali ukuze zihlanganise idumela, isikhathi, ukulawula imiphumela, ubuhlobo, noma ukuhlelwa kwemigomo yakho. Bhala phansi umgomo wakho oyinhloko, owesibini, nokwehlezi.
Ukuhlola I - BATNA Ne - WATNA
I-BMPATTY] Engcono kakhulu ku-Actine (BATNA) ingumphumela omuhle kakhulu ongawufinyelela uma izingxoxo zingaphumeleli , ngokuvame isahlulelo sokwahlulela noma ikhambi lenkantolo. I-warst Altertivedment (I-ATNA)[[FLTNA]] ingumphumela ongcono kakhulu. I-Quanner yomabili ngokweqiniso, amagama asekelwe enkantolo. I-BTNA inyuse-partna i-pane; ebuthakathaka isikisela ukuthi kufanele ihoxinzeleke kakhulu. Ngokwesibonelo, uma unethuba elingu-90% le-R50,000, BTNA yakho ingunyukelelwa cishe ingu-R450 000 (4) ngaphansi kwe-aline engekho ngokwenzuzo.
Ukuhlola Isimo Seqembu Elifuna Ukutholwa
Abahloli abaphumelelayo abacwaningi nje kuphela ngenzuzo engokomthetho yecala lokuphikiswa kodwa futhi nezithakazelo zabo eziyisisekelo, iziphazamiso, futhi ngokunokwenzeka i-BATNA. Hlola ukwaziswa okutholakala obala, umlando wesikhathi esidlule, ukudalulwa kwezimali, nanoma yiziphi izimemezelo ezenziwa ngokuncenga. Uma iqembu eliphikisayo liyinhlangano, qonda ukuhlelwa kwecala lalo lesinqumo kanye nabantu abayinhloko abahilelekile. Ulwazi ngokuphuthuma kwalo, − uma nje bebhekene nosuku lokuvivinywa, izinkinga zokugeleza kwemali, noma izingozi zedumela-mali, noma izingozi ezingokokuthi i-athonsiletwayo yakho.
Ukuqoqa Ubufakazi Nezenzakalo Ezingokomthetho
Hlanganisa wonke amaphepha, izinkulumo zofakazi, imibiko yochwepheshe, nemithetho ehlobene noma umthetho osekela indawo yakho. Zihlele ngendlela efinyelelekayo .(izibaya ze-digino noma i-booket yokuhlola.) Lokhu kulungiselela kukuvumela ukuba ukhombe ngokushesha phakathi nezingxoxo, ubonise ukwethemba nokulungiselela. Kukusiza futhi ukuba uphawule amagebe endabeni yakho okungase kudingeke ukhulume ngaphambi kokuxoxa, njengobufakazi obunganembile.
Ukusungula Icebo Lokushintsha Imizwelo
Icebo elihlelwe kahle lihlela i-presence yakho yokuvula, inani lenkokhelo, isehlo sokwehlukana (isivumelwano esingcono kakhulu ozosamukela), kanye nesizathu se-. Hlanganisa ulandelane lwakho lwenkomba-kakhulu (ngokwesibonelo, kusukela ngesidingo esikhulu kodwa ushiye indawo yokuthengisa izinto ezingagxeki kakhulu. Landela izikhundla zolunye uhlangothi futhi ulungiselele izilinganiso zokuphikisana ngesivumelwano:
- Isidingo esivulayo:[ umonakalo owenziwe nge-randi engahlangani.
- Isabelo se-Target:[ $70,000 ukulungiswa kwemali + engahlanganisiwe kusukela eminyakeni emihlanu kuya kwemibili.
- [[UMTH:0] Ikhodi lokukhipha:[[FLT] [R1] R4,000 (R1 000) engenakho ukwandiswa okungahlangani.
- BATNA:[ Isilinganiso samathumbu angu 60% okuwina uR95 000 lapho kuqulwa icala; izindleko zommeli zeR150 000.
Ukukhetha I - vonie Nefomethi Ye - negotiation
Lapho kuvela khona futhi indlela yokuxoxisana. Enkantolo yemihlangano, izingxoxo zommeli, izingxoxo eziqondile zommeli ukuya ku-attney, noma ngisho namapulatifomu okuxhumana nge-inthanethi ngalinye liphethe amandla ahlukene. Cabangela izici ezifana nomthetho, ukuba khona kwengxenye yesithathu ethatha uhlangothi, ukuvinjelwa kwesikhathi, kanye nendawo engcono. Uma kukhona ukungalingani kwamandla noma izingxabano ezinkulu, isimiso somlamuleli singaba negalelo elikhulu kunokuxoxa ngokuqondile. Uma amaqembu ombaxanye ebambisana, umhlangano obheke phezulu ungakha ubuhlobo obufana nobuso.
Amakhoratiji Phakathi Nenqubo Yokuhamba Kwezinzwa
Uma ukulungiselela sekuphelile, isigaba sokuxoxisana sidinga ukubulawa ngokujeziswa. Amasu alandelayo asebenza ezindaweni eziningi ezihlobana nomphakathi, kusukela ezingxoxweni zangaphambi komthetho kuya emizamweni yangemva kokukhipha isigwebo.
Ukulalela Ngokukhuthele Nozwela
Ukulalela kuhilela ukuqonda imizwelo yesikhulumi, izinto eziza kuqala, kanye nezimbangela. Sebenzisa izindlela ezinjengokuchaza (“Uma ngiqonda kahle, ukukhathazeka kwakho okuyinhloko kungu...”), ukubuza imibuzo evuliweyo (“Izwi lesinqumo elilungile lifana nani?”), nokuqaphela imizwa (“Ngiyayibona le nqubo ikhungathekisa ikhasimende lakho.”). Ukubonisa uzwela kunciphisa imingcele yokuvikela futhi kukhuthaze ukusabela, ngokuvamile kuholela olunye uhlangothi ukuba luvule ngokwengeziwe ekusikiseleni kwakho.
Ulimi Oluqinile Noluqondile
Indlela onikeza ngayo imvume ithonya kakhulu ekutholeni ukwamukela kwayo. Kunalokho, faka iziphakamiso ngokuqondene nezinzuzo zomunye. Ngokwesibonelo, esikhundleni sesithi “angeke samukele noma yini engaphansi kuka-R1 000,” yisho ukuthi“ Imali engu-R180 000 izakuvumela bobabili abachaphazelekayo ukuba bagweme isikhathi nengozi yokuqulwa.” Ukuthatha izimpikiswano zokulwa njengezinkinga zokuxazulula ndawonye kunokulwa. Sebenzisa u-“wethu” no-“wethu” ukuze bakhe iphimbo elihambisanayo, kodwa ugcine imingcele eqinile uma kudingeka.
Izivumelwano Ezikhethekile Nezokuhweba
Ukuvumelana akugwemeki, kodwa akufanele nanini kube kokungahleleki. Imvume ngayinye ongayithembisa kufanele ihlanganiswe nesicelo sokubuyisa okuthile, ngisho noma isicelo sincane (umzk., “Ngingadlulisela isikhathi sokukhokha, uma nje uvuma ukuxosha ibala.”. Yenza ukuvumelana kancane kancane nasobala; okuncane, okuncane, okuhambisanayo kungavezi umehluko ngaphandle kokwembula isiphetho sakho esiphelele. Gwema iphutha elivamile lokwenza imvume enkulu kakhulu, elingase libonwe njengobuthakathaka noma eliholela ekulindeleni okungaqondakali.
Ukuqondisa Amaqhinga Anzima
Iseluleko esinikezayo noma amaqembu angase asebenzise izindlela zokuhlola: ukuvala amatshe, ukuhlasela komuntu siqu, izimpawu ezimisiwe, noma ukuvala imibandela enzima kakhulu. Yimelane nalezi ngokuqapha futhi ugxile ezithakazelweni. Ngokwesibonelo, uma olunye uhlangothi lwenza isithembiso esiphansi ngokushaqisayo, yiphawule futhi uyiphindaphinde isisekelo sokulinganisela kwakho. Ungaphindiseli inzondo. Uma izingxoxo zivaliwe, i-caucus / qhaza neqembu lakho //ukuveza i-panegazelele, noma ukusikisela ukuletha umlamuleli. Iqembu lesithathu le-Neutral liphumelela kakhulu lapho imizwelo yakho isebenza noma ihluleka ukuxhumana.
Ukusebenzisa Izinqumo Nezindinganiso Ezinenjongo
Gxila izimpikiswano zakho eziphawulweni zangaphandle zezentengiselwano zezentengiselwano, izindinganiso zezentengiselwano, izibalo zochwepheshe, noma izenzakalo zenkantolo . "Izimo ze-"rate" kunezicelo ezizifunayo. Izibalo zokuzilungisa eziqhathaniswa nempahla. Uma kuqhathaniswa, zikhomba izilinganiso ezithenjiswe yimali yomuntu siqu, izindleko zokwelapha noma izibalo zezibalo zezesayensi ezenza ukuma kwakho kubonakale kunengqondo futhi kunezimiso, ukunciphisa amathuba okuncishintshwa kwesikhundla esisekelwe empeleni yentando ye-.
Ukwazi Isikhathi Sokubaleka
Ukuxoxisana akuyona indlela engcono kakhulu ngaso sonke isikhathi. Uma omunye umuntu ebonisa ukholo olubi, enqaba ukuveza ukwaziswa okudingekile, noma ephikelela emazwini aphazamisa izithakazelo zakho ezingalawuleki, kungaba ukuhlakanipha ukuqeda izingxoxo futhi uqhubeke ngokuzikhanyisa. Lokhu kuhlaziya kwakho kukusiza ukuba ubone lowomnyango. Ukuhamba kufanele kwenziwe ngesizotha kodwa ngokuqinile: “Siyasazisa isikhathi esichithwa namuhla, kodwa sibona ukuthi izikhundla zethu zihlala kude kakhulu. Sizoqhubeka nokulungiselela ukuqulwa ngenzuzo.” Lokhu kulondoloza umnyango wengxoxo yesikhathi esizayo uma izimo zishintsha.
Amacebo Aphambili Okukhipha Isijeziso Esiqondile
Ukuqamba ukuqashelwa kwesizwe kuvela ngezigaba", ukuncenga, ukuthola, ukuthatha uhambo lwangaphambi kwezomthetho, ukuqulwa kwecala, nokuqulwa kwangemva kwezenkantolo. Isigaba ngasinye siveza amathuba ahlukile okuxoxa kanye nezithiyo.
Izincwadi Zangaphambi Kokuqala Nesidingo
Phambi kokufaka inkantolo, incwadi efunwayo eklanywe kahle ingaqala ngokuqalwa. Ikhomba isisekelo esiyiqiniso nesingokomthetho sokuzisho kwakho, fingqa umonakalo ngobufakazi obusekelayo, futhi uhlobise isilinganiso esithile esiqondile sokuzinzisa. Beka isikhathi esilinganiselwe cishe izinsuku ezingu-30 (ngokusho) ukukhuthaza ukusabela. Incwadi efunwayo izimpawu ezingathi sína futhi inikeze umbhalo wemizamo emihle yokholo, engase ifaneleke ngokushintsha imithetho kamuva. Nokho, gwema ukusongela noma ukuvala ulimi olunemizwa ehambisanayo.
Ukuzwa Phakathi Nokutholakala
Ukuthola ukwaziswa ngokuvamile kwembula ukwaziswa okushintsha ukubheka kohlangothi lolubili indiva nomonakalo. Sebenzisa lenkathi ukuhloba ukuxoxa ngokwethukela. Ngokwesibonelo, ngemva kokuqeda ukuhlanganisa noma ukunikezana imibiko, ungasho: “Ngokwalokho esisanda kukuzwa, sikholelwa ukuthi kunengqondo ukuphinde siphinde sihlole ukuthi kungenzeka isinqumo.” Uma kutholwa, qaphelani ukungadaluli izinto ezisheshayo ngaphandle kwesivumelwano esiyimfihlo.
Imihlangano Yokuhlala Nezici Ezihlangene Nenkantolo
Izinkantolo eziningi zifuna ukuba amaqembu ahlanganyele ezingqungqutheleni zokuxazulula izingxabano ngaphambi kokuqulwa kwecala. Lezi zikhathi zivame ukuqhutshwa umahluleli noma imantshi ongathathi hlangothi, onganikeza ukuhlaziya okuqotho kwamandla nobuthakathaka becala. Lungisa incwadi yengqungquthela ebhalwe phansi echaza isimo sakho nobufakazi obukholisayo. Zilungiselele ukuxoxa ngokuqondile, kodwa futhi lalela amazwi amajaji anikeza ukuqonda ngendlela inkantolo enkantolo efuna ukusingatha icala elibheke ngayo. Enxuseni, iziphakamiso eziphakathi kwamaqembu ngasese. Lendlela ikuvumela ukuba udlulise umugqa wakho waphansi wangempela ngaphandle kokuwembula ngokuqondile umphikisi, ukusungula.
Ukujezisa nokuphazanyiswa kwe-Post-Silathiso
Ngisho nangemva kwesinqumo sokuqulwa kwecala, ukuxoxisana kusalokhu kufanelekile. Umncintiswano olahlekile angathembisa ukuxazulula isahlulelo ngenani elinciphileyo ukuze afake isinxephezelo. Ngakolunye uhlangothi, iqembu elidumile lingase livume ukuncishiswa kwesephulo sokwephulwa kwesicelo. Le ngxoxo yangemva yokwahlulela ihilela ukuhlaziya amathuba okubuyisela isikhala, izindleko zemali, kanye nenani lemali. Abameli bomabili amagxathu kufanele baqaphele ngokucophelela ukubaluleka okulindelekile kwesicelo esiya kubazali.
Izihibe Ezivamile Nendlela Yokuzigwema
Ukuqaphela amaphutha njalo kungakusiza ukuba ugweme amaphutha akho.
- Ukuzithemba ngokweqile kuwe: ukulinganisela kakhulu amathuba akho okuwina lapho uqulwa kuholela ekufuneni ukukhushulwa nasekulahlekelweni amathuba okuhlala. Thola ukuhlola okungokoqobo kwengxenye yesithathu yendaba yakho ngaphambi kokuxoxisana.
- Ukuzilungiselela umbono welinye icala: Uchitha isikhathi esilinganayo uhlaziya lokho abakufunayo nokuthi kungani, hhayi nje indaba yakho.
- Ukuvumelana nokucasuka okungokomzwelo: Hlala uzolile futhi ume ngaphambi kokuphendula. Izimpendulo ezilotshiwe ezinjengokuthi “Asikubeke eceleni futhi sigxile emaqinisweni” zingasusa i-scane.
- Ukwenza izibopho ezingalungiseki ziqale ekuqaleni: Gwema izinkulumo eziphelele ezinjengothi “Asisoze sakhokha udenariyu elingaphezu kuka-$X.” Kunalokho, yisho ukuthi“ Kuleliqophelo, u-$X uphakeme kakhulu esingakuthethelela, kodwa ngifuna ukuzwa ukwaziswa okusha okungase kushintshe lokho”
- Iphiko elingangeni-mkhakha: Isihlalo singahlanganisa ukuxolisa, izigaba zomthetho, izivumelwano ezingahlukanisiwe, noma ukubambisana kwesikhathi esizayo. Lokhu kungaba yigugu kakhulu kunemali ebhange olunye uhlangothi futhi kungabizi lutho kolunye.
Ukwakha Itheku Eliyigwegwe Elide Ngeseluleko Esikhangayo
Ezingxenyeni eziningi zokuprakthiza, uzobhekana neseluleko esifanayo ngokuphindaphindiwe. Ukuhlakulela ubuhlobo obuqinile, obunenhlonipho kuzuzisa kakhulu ezimweni eziningi. Ukubuyela ngokushesha ezimweni ezithile. Izenzo ezilula .ukubuyisela izingcingo, ukunikeza isikhathi sokufika kwemizuzu, ukuveza ukuma kwekhasimende lakho, nikeza ithemba. Phakathi nokuxoxisana, hlukanisa abantu enkingeni. Ukuphikisana, hhayi abantu ngabanye. Osebenza nabo wake washo ukuthi, “Ukuzibamba, ngemva kokuba isimo sesiphelile, ungaxhawula izandla. Ungakwenza kahle phakathi nendaba, futhi.” Ubuhlobo obuqinile busheshisa ngokushesha, ukuhlanganisa abantu futhi bungaholela ngisho nasekusebenziseni amathuba ebhizinisi.
Ubuchwepheshe Nokwaziswa Okubi Ekwelapheni
Amathuluzi anamuhla angathuthukisa ukuphumelela kokuxoxa. I-software yokuphatha izenzakalo ihlela amabhukwana kanye nezinhlelo ezimisiweyo. Izinhlelo zokucwaninga ezingokomthetho zo-Online njenge-Weslaw noma i-LexisNexis zinikeza iziqondiso ze-usuku lwezimiso nezimiso zesinqumo. I-data alytics plat, njengalezo ezinikezwa [ Léxis noma umthetho , uvumele ukuhlanganisa amanani ebhandekthe ezimweni ezifanayo. Ngaphezu kwalokho, ukhuseleko amapulatifomu anjenge [[FLT:] [FLT] [FLD:5] [imen:] [inkonzo yokulungiswa kulayini ye-imeyili] noma ukuncishiniswa kwe-imeyili okungamela, kodwa uvumele ukubuyise ukuvumela ukuhlanganisa nokwenganisa amakhono obuchwepheshe obunye.
Ukucabangela Okungokomthetho Ukuncintisana Kwezakhamuzi
Yonke ingxoxo kumelwe ivumelane nemithetho yomthwalo wemfanelo okhokhelwayo, kuhlanganise nemisebenzi yokwethembeka ezinkantolo nasezinhlanganweni zesithathu. Ama-athorney akumelwe aqambe amanga noma anikeze ubufakazi obungamanga. Amasu okuxhumana angadlula ezindinganisweni ahlanganisa ukukhomba iziphathimandla ezizimele, ukufihla ubufakazi obutholakele, noma ukusongela ukumangalelwa kwecala ukuze uzuze inzuzo yomphakathi. Uma usola ukungalungi kokuziphatha okuhle, hlola imibono yezimiso zezimiso zendawo noma Imithetho ye-Modelism ye-Parence Police . Ukulondoloza ubuqotho kuvikela idumela lakho futhi ugweme izijeziso noma iziphakaliso ezingekho emthethweni.
Indima Yokuthuthukiswa Kwesiko Ekukhulumeni
Ukuqamba izivumelwano ngokwandayo kuhlanganisa amalungu anezizinda ezihlukene. Izimiso zempucuko zithonya indlela yokuxhumana, isimo sengqondo ngokuphathelene nengxabano, nezinqubo zokwenza izinqumo. Ngokwesibonelo, amanye amasiko azisa ukuxhumana okungaqondile nokulondoloza ubuso, kuyilapho amanye ekhetha ukuqondisa. Ukuchaza kabi kungaholela ekunganakekeli. Ukuthuthukisa ikhono lomphakathi ngokufunda ngesizinda sabanye, noma ukubuza ngendlela yawo yokukhulumisana ethandwayo. Uma ungabaza, wenza iphutha ekuxhumaneni nokuhlonipha. Umlamuleli onolwazi olunezinto ezivamile angakhomba futhi amagebe.
Ukufinyelela Kwezindawo Okusekelwe Isithakazelo
I-stade of Harvard eyisiko le-international Relation control yezenmentations zokwahlukanisa abantu ezinkingeni, igxile ezithakazelweni, iveza ukukhetha kokuzuzana, futhi iphikelela ezinqubweni eziqondile. Kodwa ekufuneni izikhundla, ukuphakamisa, ukuthatha ipekthime kwaye ukuvuma ukuvumelana nayo kuyinto evamile futhi ngezinye izikhathi idingeka, ikakhulukazi uma umuntu engazibambi. Abathathi zincwadi abaphumelelayo bahlanganisa zombili izindlela. Sebenzisa isithakazelo ukuze kuvulwe izisusa ezifihliwe, kodwa uma olunye uhlangothi lungafuni ukubuyisela, ukusekela isikhundla esisekelwe ngokuqinile esisekelwe emaqiwini.
Isiphetho: Ingqondo Ehlelekile Ngezinqumo Ezihlala Njalo
Ukuxoxisana phambi naphakathi kokuphikisana kwemibango akuyona nje i-partner eqondene ne-ligitation. Ngokufaka imali elungiselelweni eliphelele, ngokusebenzisa ukukhulumisana okuqinileyo nokunozwela, futhi ukwazi ukuthi kufanele bame nini noma bahlehlise, abameli namaqembu bangafinyelela imiphumela yokuthi ukumangalela kukodwa kungakwazi ukuletha: isivinini, imfihlo, ikhambi lokudala izinto, nokuvala. Amasu ahlelwe lapha awasheshi kodwa anikeza ithuluzi eliqinile lokudlulisa izinkinga zomphakathi. URevinis phambi kwecala ngalinye elisha, bacwe ngokuhlangenwe nakho, futhi ngaso sonke isikhathi bagcine izithakazelo zamakhasimende zingenakuziletha izithakazelo ezingcono kakhulu, futhi zigcine njalo izithakazelo ezingokomthetho, zomuntu zisesikhungweni ngasinye.
Ukuze ufunde ngokuqhubekayo, imithombo yokucwaninga evela ku- Ingxenye ye-Melika Bar Language of Dispute Resolution, i-Cornell Information Institute’s relaption preciency[, kanye nombhalo wesiko ukuthatha indawo ka-Ewe ngu-Roger Fisher no-William Ury.